I found the clinic director, Dr. Lopez to be courteous, professional, and highly responsive to emails and enquiries. The expert he connected me with was marvellous, diagnosed a heart attack the NHS mi... もっと見る
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Having finally retrieved my mri scan from the nhs having been initially wrongly advised. I found the response from Dr Tony Lopez was outstanding from the initial phone call where he was so helpful gui... もっと見る
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The service from Tony at Doctorum has been first class. We used his service and that of his expert to report on two sets of X-rays which we found very useful. Each report was completed and delivered t... もっと見る
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What an incredible service well worth every penny. Dr.Lopez was so helpful and referred me to the appropriate radiologist who produced an excellent report. It is a much more detailed report than the o... もっと見る
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企業情報
当該企業による記述
Doctorum is a platform supported by selected UK-accredited subspecialist radiologists, able to access and report radiological imaging in all subspecialties including MRI, CT, Nuclear Medicine, PET CT, Ultrasound, DEXA, X-Rays, Interventional Radiology & Mammography. The organisation is led by system-specific radiologists including neuroradiology, musculoskeletal imaging, interventional ('pinhole surgery') radiologists and dual accredited molecular imaging specialists. Doctorum specialises in providing written second opinions on previous (NHS & private) imaging including pre-medicolegal assessment, but also offers subspecialist reports for NHS scans that have finally been performed yet are taking weeks to months to be reported. The platform can assist with retrieving medical imaging from any facility in the UK using the Image Exchange Protocol, and sending images anywhere in the world with Internet access. Urgent reports as well as report auditing are also available by agreement.
連絡先
T3601, One The Elephant, SE1 6FF, London, 英国
- +44 (0)7958 932945
- office@doctorum.co.uk
- doctorum.co.uk
4.9
優良
91件のレビュー
最近のレビュー依頼の記録はありません
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この企業のTrustpilot 利用方法
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An excellent service from start to…
An excellent service from start to finish which I would highly recommend. Tony Lopez was responsive, professional and efficient, working even on weekends to facilitate my tight deadline. Jim Halls, who reviewed my scans, was equally responsive and also very thorough, generous with my follow up questions and kind - and those who are dealing with a difficult diagnosis will appreciate how priceless the latter is. Thank you both again.
2026年7月27日
自発的なレビュー
Doctorum Limited からの回答
Dear Sharon
Thank you for sharing your wonderful experience with us. We are pleased to hear that you found the service exceptional from start to finish, and we will gladly pass on your gratitude to Dr Tony Lopez and Dr Jim Halls.
It is rewarding to know that Dr Lopez's swift, professional coordination helped accommodate your tight deadline over the weekend, and that Dr Halls provided the comprehensive, compassionate review you needed. We understand that navigating a difficult diagnosis requires not just technical expertise but true empathy, and we are glad that our team could offer both reassurance and clarity when you needed it most.
We truly appreciate your high recommendation and kind words. Please do not hesitate to reach out if we can be of any further assistance in the future.
Sincerely,
The Doctorum Team
Fantastic, fast service to get the answers you need
Fantastic communication right from the start. I was able to specify which type of consultant I wanted to read the scans and detail the questions I wanted answered.
I got my report back with 36hrs and was fantastic. Really detailed but understandable and with the answers I needed to confirm the true picture of my diagnosis which the NHS didn’t show.
I would absolutely recommend you to try it, if you want a second opinion. Keep up the great service.
2026年7月25日
自発的なレビュー
Doctorum Limited からの回答
Dear Linda,
Thank you for sharing your wonderful experience with us. We are pleased to hear that you found the process so accommodating, from specifying your preferred consultant to detailing the exact questions you needed addressed by Dr Gademsetty.
It is rewarding to know that your comprehensive report arrived within 36 hours and provided the clear, accessible answers required to establish the true nature of your diagnosis. Offering a reliable alternative to standard reporting is exactly what we aim for, and we are glad we could bring you much-needed clarity.
We truly appreciate your high recommendation and kind words about our service. Should you ever require further assistance or another scan review in the future, please do not hesitate to reach out.
Sincerely,
The Doctorum Team
Excellent service
Excellent service - quick, professional response. Very satisfied, would absolutely use again. Thanks
2026年7月27日
自発的なレビュー
Doctorum Limited からの回答
Dear Mark V,
Thank you for sharing your positive feedback. We are pleased to hear that you found our service efficient and professional, and that you are happy with your experience.
Providing clear support and ensuring you receive the valuable insights you need is exactly what we aim for. We truly appreciate your comments and your willingness to choose us again.
If we can be of any further assistance or support you with additional reviews in the future, please feel free to get in touch.
Sincerely,
The Doctorum Team
'Blind' review of scan
After having a CT scan with two diametrically opposite analyses by two radiologists, I contacted Doctorum for a blind review. Dr Lopez was exceptionally helpful from beginning to end and the review by Dr Hatrick was very thorough and swiftly completed. Follow-up questions were also answered clearly and quickly. I recommend Doctorum unreservedly.
2026年7月25日
自発的なレビュー
Doctorum Limited からの回答
Dear Marc,
Thank you for sharing your experience with us. We are glad to hear that we could provide clarity following the conflicting analyses of your CT scan.
It is wonderful to know that Dr Lopez looked after you so well from the outset and that Dr Hatrick’s independent review was both comprehensive and completed without delay. We understand how crucial reliable answers and prompt follow-up communication are when navigating medical concerns, and we are pleased our team could offer the certainty you needed.
We genuinely appreciate your unreserved recommendation. Please do not hesitate to contact us if we can be of any further assistance in the future.
Sincerely,
The Doctorum Team
Hello,
Hello,
I would like to express my sincere appreciation for the excellent service I received. I would especially like to recognize Tony for his outstanding professionalism, kindness, and genuine willingness to help.
From the very beginning, Tony was patient, attentive, and supportive. He took the time to answer all of my questions and went above and beyond to make sure everything was handled smoothly. His positive attitude and dedication made a real difference to my experience.
Employees like Tony are a great asset to your team. Please pass on my heartfelt thanks and appreciation to him. Thank you for providing such excellent customer service.
2026年7月18日
自発的なレビュー
Doctorum Limited からの回答
Dear Westfield Stratford Customer,
Thank you so much for taking the time to share your wonderful feedback following your visit.
We are absolutely thrilled to hear about the outstanding care you received and will be sure to pass on your heartfelt thanks to Tony. It is fantastic to know that his patience, attentiveness, and willingness to go above and beyond made such a meaningful difference to your experience. We truly pride ourselves on providing supportive and seamless care, and team members like Tony embody the high standards we strive for every day.
We greatly appreciate your kind words and recommendation. Please do not hesitate to reach out if we can ever be of assistance again in the future.
Sincerely,
The Doctorum Team
Excellent Support for MRI Diagnosis.
I wanted a second opinion on a knee MRI. Tony Lopez was invaluable in getting the images from the radiology department. A comprehensive diagnosis was quickly supplied. I thoroughly recommend their services.
2026年7月14日
自発的なレビュー
Doctorum Limited からの回答
Dear William,
Thank you for sharing your experience with our knee MRI second opinion service.
We are glad to hear that Dr Lopez was able to assist in efficiently gathering your images from the radiology department and that you received your thorough diagnosis by Dr Gademsetty without delay. Ensuring a smooth process and delivering clear answers is what we aim for.
We truly appreciate your high recommendation. Please feel free to get in touch if you ever need further assistance.
Sincerely,
The Doctorum Team
Great personal service from Dr Lopez…
Great personal service from Dr Lopez including making the transfer of images easy (this has sometimes been problematic in the past with other providers to the point of me not even bothering). Dr Lopez was constantly on hand at all points by e-mail and phone. Then he chose an expert in the relevant radiological field and the results were through in less than two days.
Very impressed and grateful.
2026年7月16日
自発的なレビュー
Doctorum Limited からの回答
Dear Helena,
Thank you for sharing your wonderful experience with us. We are pleased to hear that Dr Lopez was able to make the process of transferring your images so seamless and stress-free.
It is rewarding to know that his constant availability and guidance gave you such reassurance, and that our lead specialist consultant interventional radiologist Dr Hatrick could deliver your comprehensive results in under 48 hours. Our priority is to connect patients with the precise expertise they need while providing a smooth, reliable journey from start to finish.
We truly appreciate your kind words and high recommendation. If we can ever be of further assistance in the future, please do not hesitate to reach out.
Sincerely,
The Doctorum Team
Prompt reply
Prompt reply, professional radiologist who actually picked up things my NHS radiologist didn’t. 100% recommend.
2026年7月13日
自発的なレビュー
Doctorum Limited からの回答
Dear Loic,
Thank you for your fantastic recommendation. We are pleased to hear that our specialist musculoskeletal radiologist Dr Gademsetty was able to provide the prompt, thorough review you needed and identify details that had been missed.
Offering a precise and reliable alternative to standard reporting is exactly why we are here.
Should you ever require further scan reviews in the future, please feel free to reach out.
Sincerely,
The Doctorum Team
MRI Lumbar Spine 2nd Opinion
I used Doctorum to obtain a 2nd opinion on an MRI scan of my lumbar spine. From the first contact the service was efficient and personal, with communications by email from a radiologist and director of the company. Tony made sure my request was allocated to a suitable radiologist (a neuroradiologist) and I received a very thorough report within 48 hours. The price of £200 was also at the lower end of the range that I came across searching the web.
2026年7月13日
自発的なレビュー
Doctorum Limited からの回答
Dear Bob,
Thank you for sharing your positive experience with our lumbar spine second opinion service.
We are glad that Tony could ensure your MRI was reviewed by one of our specialist neuroradiologists Dr Khan and that you received your comprehensive report within 48 hours. Our goal is to provide an efficient, professional, and accessible service that patients can truly rely on.
Your feedback regarding our fair pricing and personal approach is greatly appreciated. If you ever require further assistance or additional scan reviews in the future, please feel free to reach out.
Sincerely,
The Doctorum Team
Doctorum Limited からの回答
Dear Goodall 8,
Thank you for your excellent feedback. We are delighted to hear that you experienced such a highly responsive and first-rate service.
Ensuring that our patients receive swift, supportive, and dependable care is extremely important to us.
If we can be of any further assistance or support you with additional reviews in the future, please feel free to reach out.
Sincerely,
The Doctorum Team
An excellent service with prompt…
An excellent service with prompt engagement throughout
2026年7月2日
自発的なレビュー
Doctorum Limited からの回答
Dear Omar,
Thank you for your wonderful feedback. We are delighted to hear that you experienced such efficient communication and top-tier support from our team from start to finish.
Ensuring that every patient receives a seamless and attentive experience is incredibly important to us.
If we can be of any further assistance or support you with additional reviews in the future, please do not hesitate to contact us.
Sincerely,
The Doctorum Team
Fantastic service
Fantastic service. They got back to my enquiry promptly, explained the process well and asked to see my images first to check they were able to use them. Payment was easy to sort out and I got my results back really quickly. The results were easy to understand and much more comprehensive than what I received from a non specialist radiologist. I would highly recommend this service, very professional and thorough.
2026年7月7日
自発的なレビュー
Doctorum Limited からの回答
Dear A. Patel,
Thank you for your fantastic feedback. We are so pleased that you found our initial guidance helpful and that the process of verifying your imaging so straightforward.
It is rewarding to know that you received your results quickly and that our specialist report by Dr Mark Ingram provided the depth and clarity you were looking for. We aim to offer a thorough alternative to standard reporting, ensuring every patient has a comprehensive understanding of their health.
We truly appreciate your high recommendation. Should you ever require further assistance or another scan review in the future, please do not hesitate to reach out.
Sincerely,
The Doctorum Team
5 star Service
Fantastic communication, Fantastic service and great professional advice in quick time too. Dr Lopez was quick to respond and get the ball moving. Much appreciated ☆☆☆☆☆
2026年7月3日
自発的なレビュー
Doctorum Limited からの回答
Dear MC,
Thank you for your fantastic feedback. We are delighted to hear that you found our communication and professional advice so helpful and timely.
It is great to know that Dr Lopez was able to assist you so promptly and ensure your review progressed smoothly. Providing a swift and reliable service is a priority for us, and we are glad we could deliver the support you needed.
Should you ever require further assistance or another scan review in the future, please do not hesitate to reach out.
Sincerely,
The Doctorum Team
Fast and professional
Fast and professional; I am confident that the image analysis is of the highest standard.
2026年7月3日
自発的なレビュー
Doctorum Limited からの回答
Dear Patient,
Thank you for your feedback. We are pleased that you found our service both efficient and expert, and that you have such confidence in the caliber of our clinical analysis.
Ensuring that every patient receives a prompt and superior standard of care is at the heart of what we do.
If we can be of any further assistance in the future, please feel free to reach out.
Sincerely,
The Doctorum Team
I had an excellent experience with this…
I had an excellent experience with this company. Their professionalism was outstanding from start to finish, and the quality of their image reporting was thorough, clear, and delivered to a very high standard. The customer service was exceptional—friendly, responsive, and always willing to answer questions, making the entire process straightforward and reassuring.
To my knowledge, this type of specialist image reporting service is not currently available in Ireland, which makes their expertise even more valuable. I was very impressed with both the accuracy of the reports and the care shown throughout the process. I would highly recommend this company to anyone looking for a professional, reliable, and customer-focused image reporting service.
Yahoo Mail: Search, organise, conquer
2026年6月30日
自発的なレビュー
Doctorum Limited からの回答
Dear Bernadette,
Thank you for your generous feedback and for highlighting the importance of accessing specialist expertise across borders. We are delighted that you found our process so reassuring and that our team provided the high standard of care and professionalism you deserve.
It is rewarding to know that the precision of our imaging reports and our responsive customer service made such a positive impact on your experience. We are committed to making expert second opinions accessible and straightforward for every patient, and we truly appreciate your high recommendation.
Should you ever require further assistance or another scan review in the future, please do not hesitate to reach out.
Sincerely,
The Doctorum Team
Fantastic service
Fantastic service. Dr Lopez responded quickly and within 2 hours I had uploaded the MRI data and 2 hours later got the written report. And nice interaction and follow up too. Highly recomended.
2026年6月28日
自発的なレビュー
Doctorum Limited からの回答
Dear Ray,
Thank you for your excellent feedback. We are pleased to hear that Dr Lopez was able to assist you so efficiently and that you received your written MRI report from Dr Watson within hours of uploading your data.
Providing a fast, professional service with a personal touch is what we strive for, and it is rewarding to know that the follow-up and interaction met your expectations. We truly appreciate your high recommendation.
Should you ever require further assistance or another scan review in the future, please do not hesitate to reach out.
Sincerely,
The Doctorum Team
Professional and personal
Dr Lopez replied to my initial enquiry incredibly quickly. He was professional, helpful and thoroughly supportive. He guided me with ease to provide imaging which was then looked at by a specialist radiologist- Dr Gademsetty. The report Dr Gademsetty then provided was so detailed, informative and fast !! I cannot speak highly enough of both of the two Doctors I have had the pleasure of dealing with. I will not hesitate in using the company again and strongly recommend them . My heartfelt thanks.
2026年6月12日
自発的なレビュー
Doctorum Limited からの回答
Dear kjl,
Thank you so much for your wonderful feedback. We are delighted to hear that Dr Lopez provided such a prompt and supportive initial experience, making the process of sharing your imaging seamless.
It is fantastic to know that Dr Gademsetty’s specialist report was both informative and delivered with the speed you required. Our goal is to connect patients with expert consultants who can offer the thoroughness and clarity they deserve, and we are glad you had such a positive encounter with our team.
We truly appreciate your high recommendation and heartfelt thanks. Should you ever require our assistance or another expert opinion in the future, please do not hesitate to get in touch.
Sincerely,
The Doctorum Team
A fabulous company - cannot thank them enough!
A fabulous company - I would not hesitate to recommend their service - if like me - you feel you need a second opinion. Dr Lopaz was incredibly helpful, I enquired about their services on a Saturday morning and by Sunday afternoon I had a highly detailed report - from a Consultant Radiologist - who had found what the NHS had missed - as I had suspected. Worth every penny!
2026年6月21日
自発的なレビュー
Doctorum Limited からの回答
Dear Andi,
Thank you for your fantastic feedback. We are pleased that Dr Lopez could assist you so effectively and that our team was able to coordinate your second opinion over the weekend.
It is rewarding to hear that the expertise of our consultant chest radiologist Dr Ingram provided the vital answers you were seeking. We are committed to delivering the detailed analysis and specialized care every patient deserves, and we are glad that our prompt service brought you the clarity you needed.
We truly appreciate your high recommendation and are glad you found the experience so worthwhile. Please do not hesitate to reach out if we can ever be of further help.
Sincerely,
The Doctorum Team
Fantastic service
Fantastic service. I had a reply to my first contact email within half an hour. My scan was sent across and advised if it was adequate enough for interpretation, and the specific questions I wanted to know, prior to payment. I then had a very thorough written report within hours. Tony was professional, quick to reply and compassionate about my situation. 5*
2026年6月18日
自発的なレビュー
Doctorum Limited からの回答
Dear Terri,
Thank you for your fantastic feedback. We are pleased to hear that our team provided such a swift response and that you felt supported throughout the process of verifying your imaging and addressing your specific concerns.
It is rewarding to know that Tony’s professional and compassionate approach, combined with the delivery of a thorough report by Dr Halls within hours, met your needs. We aim to provide a transparent and efficient service that gives patients the clarity they deserve.
We truly appreciate your 5-star rating and high recommendation. Please do not hesitate to reach out if you ever require further assistance or additional reviews in the future.
Sincerely,
The Doctorum Team
Responsiveness and report were…
Responsiveness and report were excellent. Really easy and transparent to deal with, had my info back within 24 hours after getting the scan elsewhere, would highly recommend!
2026年6月8日
自発的なレビュー
Doctorum Limited からの回答
Dear Andrew,
Thank you for your fantastic feedback. We are delighted to hear that you found our process straightforward and that our team delivered your report within 24 hours of receiving your imaging.
Providing a swift, open, and dependable service is a top priority for us, and we are glad we could offer the seamless experience you deserved.
We truly appreciate your high recommendation. Should you ever require further support or additional reviews in the future, please feel free to reach out.
Sincerely,
The Doctorum Team
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