I needed an official Florida Bill of Sale for a boat. Their template was the best and easiest to use. I mistakenly signed up for a monthly subscription. I used their website to contact customer ser... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I used the template to prepare a contract to sell a vehicle to a buyer using installment payments. I was able to edit and perfect the document as needed, and it was very easy to use. The wording of th... もっと見る
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I used Documentify to create a Medical POA form for a family member, cancelled my trial subscription, and was correctly billed $1.99. A few days later, I created a separate account for that family me... もっと見る
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In search of an answer for a family member who lives in FL, I reached out to Documentify/Trustpilot. I did not expect that someone would respond, however, Ernesto P. in the customer service departmen... もっと見る
企業が回答しました
企業情報
当該企業による記述
Documentify is an online platform that helps individuals, freelancers, and businesses create professional documents quickly and efficiently. We specialize in simplifying the process of generating essential documents, making it accessible to anyone without requiring technical expertise. Our platform offers a wide range of document solutions commonly used across the United States, including business, real estate, personal, and employment documents. These include bill of sale, purchase agreements, LLC operating agreements, non-disclosure agreements (NDAs), lease agreements, lease termination agreements, eviction notices, rent increase notices, quitclaim deeds, power of attorney, last will and testament, living wills, revocable living trusts, prenuptial agreements, resignation letters, recommendation letters, employment contracts, employment offer letters, and independent contractor agreements. Each document is created through a simple step-by-step process, allowing users to generate clear, structured, and ready-to-use documents within minutes. Our tools are designed to be easy to use while still delivering professional-quality results. We focus on providing a reliable and straightforward experience. Users can customize their documents to suit their specific needs, making our platform suitable for both personal and business use. Documentify is built with efficiency in mind. Our goal is to save users time and streamline the process of creating important documents, offering a practical and cost-effective solution for everyday needs. We are committed to continuously improving our platform and providing a dependable service that users across the United States can trust.
連絡先
4.4
優良
106件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
"as is" car sale document
I searched for a document related to vehicle sale, found this site, web site led me a document I needed, "as is" car sale document, filled it out, printed it and that's it. Will use them again when needed
2025年10月9日
自発的なレビュー
Documentify からの回答
Hi Elizabeth,
Thank you for sharing your experience! We’re glad to hear that you found the process smooth and the document helpful. We look forward to assisting you again whenever you need us.
Warm regards,
Ernesto
Documentify Support Team
Easy to use and very good product
Easy to use and very good product. Excellent customer service handles all questions!
2025年10月9日
自発的なレビュー
Documentify からの回答
Hi Glen,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
I use this service to update my resume
I use this service to update my resume. Great service. I just need the subscription short term. Ernesto assisted me with canceling my subscription. Very nice, prompt and professional.
2025年10月7日
自発的なレビュー
Documentify からの回答
Hi Miko,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Documentify was super simple and quick…
Documentify was super simple and quick to use in a pinch when I needed a fast document created. On top of the services being affordable the customer service is top notch. I had an issue with my card being charged incorrectly & Ernesto Padilla with customer service was QUICK to fix the issue and help me out. I’m impressed all around and will be using this company in the future.
2025年6月23日
自発的なレビュー
Documentify からの回答
Hi Katherine
Thank you for sharing your experience. We’re happy to hear that everything was resolved and that our team was able to assist you. We truly value your feedback and are always here if you need further support in the future.
Warm regards,
Ernesto
Documentify Support Team
I used their service to get a power of attorney form.
I had used their service to get documents when my mother passed. I later cancelled the subscription. Ernesto helped with the canceling of service as well as helping to refund my money that following month. I later seen monies were coming out of my account and I thought he did not cancel the service. However, the service had been canceled and Ernesto was very professional in assisting me in finding out what/who it was. I am thankful for his kind and patient assistance.
2025年4月9日
自発的なレビュー
Documentify からの回答
Hi Regina,
Thank you for sharing your experience. We’re happy to hear that everything was resolved and that our team was able to assist you with patience and professionalism. We truly value your feedback and are always here if you need further support in the future.
Warm regards,
Ernesto
Documentify Support Team
Helpful software and support was easy…
Helpful software and support was easy to deal with
2025年9月14日
自発的なレビュー
Documentify からの回答
Hi Meredith,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Could be good!
If 0 were possible, that would be my score… at this time
Do not use Documentify--they rob you!
I purchased a single document and have been trying to stop recurring $39.99 charges for over 3 months. I even had bank stop it but they decided to go through my “wallet” and $39.99 was taken again after trying to stop!
I got no response from customer service. The link to cancel doesn’t work as it will not send email responses… and the chat ‘bot’ also leads nowhere. A real scam!!! Yes I need such forms time to time, maybe once a year or so, but can’t trust the ‘cancel anytime’ verbiage at all.
Dates charged after attempting to stop; 7/18/2025 & 8/18/2025; tried to again 9:/18/2025 but bank stopped then went around and charged again today 9/23/2025 thru my ‘wallet’!
2025年9月23日
自発的なレビュー
Documentify からの回答
Hi CT,
We’re truly sorry to hear about your experience and the frustration this has caused. Please know that Documentify is not a scam — our terms, including the 7-day trial and monthly renewal, are clearly outlined on our pricing page.
That said, your feedback is very important to us and we want to make things right. We kindly ask you to contact us directly at support@documentify.com
with your email address, so we can immediately review your account, ensure your subscription is canceled, and resolve any billing concerns.
Your satisfaction is important to us, and we’re committed to helping you.
Warm regards,
Ernesto
Documentify Support Team
Terrific Customer Service
I was able to create the document we needed. Ernesto in customer service helped me with a refund to my account connected to canceling my sub. Ernesto was very responsive and handled my request quickly and within an hour. Thank you so much! I will absolutely use documentify when needed in the future.
2025年9月22日
自発的なレビュー
Documentify からの回答
Hi Mack,
Thank you so much for your kind words! We’re glad to hear that our team was able to assist you quickly and that you were able to create the document you needed. We look forward to supporting you again whenever you need us!
Warm regards,
Ernesto
Documentify Support Team
Customer service is absolutely…
Customer service is absolutely magnificent! They reimbursed me the monthly subscription after explaining to them that I was unaware I was signing up for a subscription. Truly wonderful company to refund me the money after understanding it was an honest mistake. I will definitely come back whenever I am in need of another document!
2025年9月14日
自発的なレビュー
Documentify からの回答
Hi Ashley,
Thank you so much for your kind words! We’re truly happy to know you had a great experience with our customer service team. We always aim to make things as smooth and helpful as possible for our customers, and it’s wonderful to hear your feedback. We’ll be glad to assist you again whenever you need another document!
Warm regards,
Ernesto
Documentify Support Team
They will ROB you!
Don't use Documentify--they will rob you!
I purchased a $2 document and have been trying to stop recurring $40 charges for 2 months. I'm about to cancel my credit card. You will get no response from customer service. The link to cancel will not send an email response from the company. Their chat bot also leads nowhere. A real scam!!!
2025年7月23日
自発的なレビュー
Documentify からの回答
Hi J,
We’re sorry to hear about your frustration. Please note that we did respond to your requests and your subscription has already been canceled, so you won’t see any further charges. It’s possible our replies went to your spam or junk folder — please double-check for emails from support@documentify.com
.
We always aim to assist our customers promptly, and we’re here if you still need help.
Warm regards,
Ernesto
Documentify Support Team
The website was extremely easy to use
The website was extremely easy to use. I was able to quickly get two documents I needed, filled out the required information, and downloaded the completed docs with everything needed for the notary. It took the “scary” out of legal documents.
2025年8月31日
自発的なレビュー
Documentify からの回答
Hi Brenda,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Cancel
I am trying to cancel for last 3 months but can't get any response from customer service.
2025年8月31日
自発的なレビュー
Documentify からの回答
Hi there,
I can confirm that your subscription has already been canceled.
Our records show that we have attempted to contact you at support@documentify.com to confirm the cancellation but we didn't receive a response. Could you please check your spam or junk folder?
Warm regards,
Ernesto
Documentify Support Team
I appreciated the help.
I appreciated the help creating a professional reference letter. Great experience.
2025年8月14日
自発的なレビュー
Documentify からの回答
Hi Amy,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Fantastic Support & Service
I initially was using their services for one document that I needed to convert for my 81 year old Father In Law. He is applying for Senior Housing, and some of the documents needed to be converted. My interactions with everyone for help, including Ernesto Padilla were incredibly detailed and ensured I understood all that is available with Documentify. I have since used their services multiple times, and truly grateful. Anything to make life easier is a win for me.
2025年7月23日
自発的なレビュー
Documentify からの回答
Hi Dennis,
Thank you so much for your thoughtful words. We’re truly happy to know that we’ve been able to make things easier for you and your father-in-law during this important process.
It’s always our goal to provide clear guidance and ensure you get the most out of Documentify. We’re grateful for your trust, and we’re glad to hear you’ve been able to benefit from our services multiple times.
Anything that makes life easier is a win for us too!
Warm regards,
Ernesto
Documentify Support Team
Documentify からの回答
Hi Mary,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Website used by scammers to steal from me
Someone stole my credit card and used it for this website and they continue to charge my card, despite not having my authorization at any time. I contacted my credit card company about the fraudulent charges, and somehow Documentify was able to charge my replacement credit card before I even activated it. I cannot believe how scammy and unsafe this website must be for people legitimately trying to use them.
2025年7月24日
自発的なレビュー
Documentify からの回答
Hi K ,
We're very sorry to hear about this situation. Please know that we’ve already contacted you at support@documentify.com to look into this matter and help resolve it as quickly as possible.
We're committed to ensuring your concerns are addressed — we’re just waiting to hear back from you so we can assist further.
Warm regards,
Ernesto
Documentify Support Team
I signed up just for the trial just to…
I signed up just for the trial just to print a bill of sale.
I forgot to cancel and got charged for a full subscription. I reached out to see if I could get a refund, as I did not use the service and wasn't planning on repeated future use. The service appears handy, if you need that type of thing often. The customer service agent through text was helpful and refunded my account
2025年7月29日
自発的なレビュー
Documentify からの回答
Hi Sheila,
Thanks so much for sharing your experience! We're glad you found the service useful for your needs, even if it was just for a quick document. It’s great to hear our team was able to assist you promptly and get things resolved.
If you ever need to create another document in the future, we’ll be here to help!
Warm regards,
Ernesto
Documentify Support Team
Persistent communication
Update: Bank representative was able to confirm a refund in process even though it has visually disappeared in the online portal. She also verified that currently there is no additional charge. I am updating this review for the current standing.
July 18
Update. I had to wait for a day for my bank to verify activity. At this point, what has occured so far is, I was charged a membership fee. Asked for a refund because of an ER visit and missed the trial membership. They didnt respond. After submitting a review I was contacted and asked if I would update my review if they gave me a refund. I agreed. Shortly after the fraud dept called and said they tried to charge me again. There was a credit as well. So it appeared i was charged again and then refunded. I explained to the bank what happened, and the wanted to monitor my account. Now I wake up this morning and was notified that they have now removed the credit. I have sent an email to documentify to update them.
Update.. after submitting a 5.star review, i was.contacted by my banks fraud dept. They were trying to charge another $39.99.
Customer service was kind and prompt to address my issue. 5 stars.
2025年6月28日
自発的なレビュー
Documentify からの回答
Hi Misti,
Thank you so much for your kind words! We're really glad to hear that our customer service was helpful and prompt in resolving your issue. Your 5-star feedback truly means a lot to us.
If there's anything else you ever need, we're always here to help!
Warm regards,
Ernesto
Documentify Support Team
Documentify からの回答
Hi Tzoyben,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
I needed a rental contract
I needed a rental contract. The one designed for my request was perfect for my needs. It saved me a lot of writing! I was charged $39.99 after the trial but that’s what they said would happen. I’ll have to use the service more to create more documents.
2025年5月23日
自発的なレビュー
Documentify からの回答
Hi Don,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。