Dolci Lusso レビュー 

234
•
TrustScore 5段階評価の1.5

1.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

⭐️ **DO NOT BUY FROM THIS STORE** My experience with Dolci Lusso was extremely disappointing. The clothes I received were **terrible quality and looked nothing like what I expected from the w... もっと見る

5つ星のうち1の評価

Ganz schwacher Service. Nicht empfohlen. Bestellung nicht erhalten. Auch nach mehrmaligem Nachfassen keine Rückmeldung. Ganz schwacher Kundenservice...die Ware kann ich leider nicht beurteilen, da die... もっと見る

5つ星のうち1の評価

Das ganze zusammen ist eine rießige Frechheit. Ich habe dort Bekleidung um über €600 bestellt, geliefert wurde definitiv nicht das was angeboten wurde. Umtausch?? Vergiss es!! Rücksendung?? Vergiss es... もっと見る

5つ星のうち2の評価

Bought off Instagram ad. The quality of fabric was awful, the cut and fit were poor. They were cheap Chinese goods sold as expensive Italian ones. I tried to return them, the company discouraged me... もっと見る

企業情報

  1. 紳士衣料店

当該企業による記述

Our collection is more than just clothes. It's a lifestyle. Every piece at Dolci Lusso is meticulously crafted for the discerning individual who seeks elegance in simplicity and luxury in every detail. Join us on this journey of style and substance. Discover fashion that doesn’t just fit you but fits into a brighter, greener future. Welcome to the Dolci Lusso family.


連絡先

1.5

ひどい

TrustScore 5段階評価の1.5

234件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 9%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.5

すべてのレビュー

(234)

過去12か月のレビュー数: 41件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

DO NOT PURCHASE FROM THIS COMPANY

DO NOT PURCHASE FROM THIS COMPANY! THEIR RETURN POLICY IS TO HAVE YOU KEEP THE PRODUCT AND BUY MORE BY "JUST PAYING SHIPPING".

THEIR SIZING IS TOTALLY WRONG - THE PRODUCT IS LESS THAN PAPER THIN - AND THE SERVICE IS A JOKE. I HAD TO GET MY CREDIT CARD COMPANY TO REVERSE THE CHARGES BECAUSE THEY REFUSED TO STAND BEHIND THEIR SITE AND THEIR PRODUCT.

2026年3月26日
自発的なレビュー
5つ星のうち1の評価

I paid twice for their mistakes. Both for the shipping and the products

I placed an order and they sent the wrong sizes. Per their terms, customers can pay a $24.99 shipping fee to exchange only one item. And once you pay it you can send it and they'll replace it. They sent the wrong size a second time, and I paid another $24.99 but couldn't ship because USPS said the QR code was already used (?) So I'm out $150 for clothes I can't even put on, and $50 in shipping fees.

2026年1月18日
自発的なレビュー
5つ星のうち1の評価

Schlecht

Leider hat der Versand länger gedauert als angegeben, die Qualität ist leider schlecht und ich weiß nicht was für ein Stoff das ist ( kein Schild drin)

2026年3月23日
自発的なレビュー
5つ星のうち1の評価

give this company NEGATIVE STARS

I would give this company NEGATIVE STARS if possible! What a joke, they state they are shirts made in Italy! WRONG more like CHINA!! ITS SAYS MADE IN CHINA ON THE SHIRT! Their sizing is for the size of a child from CHINA! Not any average size man in the USA! They scam you saying if you want a refund you will have to pay for shipment to ITALY!! When clearly its back to CHINA! The kicker of this is the address it was mailed from was in El MONTE CA.
I placed my order in early Nov. 2025 its now March of 2026 and I still dont have both of my replacement shirts! NEVER EVER WILL I ORDER ON THIS WEBSITE & I WILL MAKE A POINT TO TELL EVERYONE TO DO THE SAME!

2026年3月19日
自発的なレビュー
5つ星のうち1の評価

Dolci sent out the wrong order and has…

Dolci sent out the wrong order and has yet to respond to my emails five days later. Also, the items that were correct in my order were very wrinkled, so I washed them one time and the horse emblem fell off the polo. This is a terrible product.

2026年3月9日
自発的なレビュー
5つ星のうち1の評価

I wanted to check ZERO stars but that…

I wanted to check ZERO stars but that was not available. Do not order from this lousy company. They lost my order twice, now I am trying to get my $135 back, but they will not answer my emails. Very unprofessional. Do not trust them, worst company I have ever tried to order from.

Vernon Beck (Houston, TX)

2025年12月19日
自発的なレビュー
5つ星のうち1の評価

They send the wrong size shirts

They send the wrong size shirts, all the size tags were removed from the shirts and they look like they were X small.when i reached out to them about the wrong sizes they said to keep the shrits and it would cost 29.99 for them to send the correct size. i ask for a refund and have received no response. total scammers!!!!!!!!!!!!!!

2026年3月3日
自発的なレビュー
5つ星のうち1の評価

This place is a scam

This place is a scam. Sends clothing that feel like paper and are the wrong size that was ordered. Then tells you you’re responsible to return their clothes to Italy when they operate in Utah.

2026年2月14日
自発的なレビュー
5つ星のうち1の評価

Never received product or refund

Ordered some shirts after seeing a facebook post and mistakenly didn't read the reviews first. Never received the shirts and the tracking number they provided showed the item going to a completely different address and state than mine. I inquired multiple times to be told to be patient. I"m out almost $100. wish I read the reviews first.

2026年2月3日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Thanks for sharing this, and sorry for the frustration here. If the tracking is showing delivery to a different address or state, that needs to be reviewed properly, not just brushed off.

Please email our support team directly so we can investigate the tracking mismatch and get this resolved with a clear outcome.

5つ星のうち2の評価

I ordered two XXL polo tops before…

I ordered two XXL polo tops before Christmas 2025 and I was not overly concerned that they did not arrive until 13 January 2026. However they were not XXL but medium size and fitted my medium size friend who gratefully accepted them at no cost. To return them to the sender (if I had have been able to locate when they were actually sent from as there was no packing slip included and incidentally no size, washing instructions or type of fabric indicated on the tops) would have cost between $40 to $50 in postage. Therefore my friend can now disport himself and prove or disprove the marketing blurb that they will make him irresistible to women.

2026年1月13日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Thanks for sharing this, and sorry the polos you received were clearly not the size you ordered. We also hear you on the missing packing slip and lack of sizing, care, and fabric information, that should have been included. We’ll share this with our team so we can tighten up QC and packaging details moving forward.

5つ星のうち1の評価

I found their shirts to be too stiff…

I found their shirts to be too stiff and poorly fitting for my taste. I was hoping for a stretchy fit to show of my muscle gains, but their fabrics seem to do the opposite of that. the sleeves on one shirt was too wide and did not want to hug my arms. Then they offered to send me a free shirt because I was unhappy. So, I ordered a smaller size thinking THAT would fix the sizing problem; However, I can't get the new free smaller shirt over my shoulders. Not even close. The company is in Italy, and I gather things are done differently than what I'm accustomed to California. In my opinion, their products are horrible.

2026年1月27日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Thanks for the detailed feedback, and sorry the fit and fabric feel so far off from what you expected. We hear you on wanting a more flexible, tapered arm fit, and it’s frustrating that even sizing down didn’t solve it. We’ll share your comments with our team so we can improve the cut, fabric feel, and sizing consistency going forward.

5つ星のうち1の評価

Trotz vorherigem Kontakt mit dem…

Trotz vorherigem Kontakt mit dem Support wurden falsche Größen geliefert. Mir wurde ausdrücklich zugesichert, dass die Bestellung noch nicht versandt sei und die korrekten Größen berücksichtigt würden. Das ist offensichtlich nicht erfolgt.
Zusätzlich ist die Stoffqualität enttäuschend: Dünn, nur für den Sommer geeignet und bei der weißen Variante stark durchsichtig. Insgesamt entspricht das Produkt weder den Zusagen noch den Erwartungen.

2026年1月8日
自発的なレビュー
Dolci Lusso ロゴ

Dolci Lusso からの回答

Vielen Dank für Ihren Hinweis. Es tut uns leid, dass die Bestellung trotz der Zusicherung, sie sei noch nicht versandt worden, in den falschen Größen angekommen ist. Wir verstehen auch Ihre Anmerkungen zum dünneren Stoff und dem zu durchsichtigen Weiß. Wir werden Ihr Feedback an unser Team weiterleiten, um die Größenkontrollen zu verbessern und die Produkttransparenz sowie die Materialqualität zukünftig zu optimieren.

5つ星のうち1の評価

I wish I could give 0 stars

I wish I could give 0 stars. This store is a scammer. The polo tags were evidently removed, the XL fits like a small, but there is no way of telling because there aren’t any tags. Bad quality materials. DO NOT BUY

2025年12月29日
自発的なレビュー
5つ星のうち1の評価

Poor Quality - Never Again

I wish I read the reviews here before I made my order but it was too late. The moment they arrived and the label showed it was shipped from Shenzhen China I knew something was up.

The stitching is terrible, nothing about this shirt says quality and a lot of it says mass production.

There is only one label on the shirt that says

"MADE IN CHINA SINCE2013"

There is no cleaning instructions, no material label - nothing.

Very disappoined with my purchase and it will be my last.

2025年12月14日
自発的なレビュー
5つ星のうち1の評価

Unprofessional handling of returns

Eight Items bought six did not fit. They had no labels to show the true size requested. When asked to return the items they kept saying the company will loss and its better to keep them since it will cost me more in shipping cost than the value of the itmes (they offered to send a t-shirt free). It was unpleasant experianc.

2025年11月5日
自発的なレビュー

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