âïž **DO NOT BUY FROM THIS STORE** My experience with Dolci Lusso was extremely disappointing. The clothes I received were **terrible quality and looked nothing like what I expected from the w... ãã£ãšèŠã
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Ganz schwacher Service. Nicht empfohlen. Bestellung nicht erhalten. Auch nach mehrmaligem Nachfassen keine RÃŒckmeldung. Ganz schwacher Kundenservice...die Ware kann ich leider nicht beurteilen, da die... ãã£ãšèŠã
Das ganze zusammen ist eine rieÃige Frechheit. Ich habe dort Bekleidung um ÃŒber â¬600 bestellt, geliefert wurde definitiv nicht das was angeboten wurde. Umtausch?? Vergiss es!! RÃŒcksendung?? Vergiss es... ãã£ãšèŠã
Bought off Instagram ad. The quality of fabric was awful, the cut and fit were poor. They were cheap Chinese goods sold as expensive Italian ones. I tried to return them, the company discouraged me... ãã£ãšèŠã
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Our collection is more than just clothes. It's a lifestyle. Every piece at Dolci Lusso is meticulously crafted for the discerning individual who seeks elegance in simplicity and luxury in every detail. Join us on this journey of style and substance. Discover fashion that doesnât just fit you but fits into a brighter, greener future. Welcome to the Dolci Lusso family.
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- dolcilusso.com
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If I can give less then one start IâŠ
If I can give less then one start I will, Avoid this company at all costs. The âpremiumâ clothing they advertise is cheap, poor-quality rubbish. When I asked for a refund, they told me to return everything to the USA at my own expense and tried to pressure me into accepting a tiny partial refund instead. After opening a chargeback, they even asked me to close it. This company is a scam â donât fall for it like I did.
The worst clothing company ever. Don't buy from them!!!!!!
The worst clothing company ever.
I ordered 4 shirts which I thought would be good in quality, which cost me slightly less than 400 SEK (35$) each. In stead I received 4 shirts which I would not even buy if they were 50SEK (5$) each. They are pure synthetic and I will need to trow them after wearing them once.
I'm trying to return them but they are trying to let me pay for the return. Which would cost me money and they are feeding me with this BS that they lose money when I return. I lose more when I need to pay for the return. Then one of their employees actually offered me a prepaid return label. But the next email I get they are say no we cannot do this. Again saying this BS about losing money. I am now looking for the legal steps I could take since they did now gave me a contractual agreement by email of getting a prepaid return label.
STILL waiting
I ordered on Sept 21st. It's now October 6th and the tracking hasn't updated since the 29th. This is ridiculous. I just hope I can actually wear the item once it arrives! IF IT ARRIVES!!
Quality is awful
Quality is awful. Tag just says â100% polyesterâ. Sizes are too small and impossible to return. Also took forever to ship. Do not order!!!!
Absolute SCAM.
Absolute SCAM.
Sizes are completely wrong. Quality poor and when asked to return they want more money to send out different sizes. Not offering refund. Stay away.
Incorrect Items Delivered and No Response from Support
The wrong size and color shirts were delivered multiple times. The sizes were highly irregular; it looked like various sizes had been shipped. And size tags were removed from the shirts. So there was no way to validate their true size. I informed support of the issue, and they said they would send a new order. However, they charged a $34.99 delivery fee to ship it. They sent the wrong items, yet I was charged to rectify the situation. That is the epitome of poor customer service. Once I received the new order, three of the four shirts were still the wrong size, and two shirts were the wrong color. I emailed support multiple times, but I never received a follow-up response.

Dolci Lusso ããã®åç
I placed an order on the 07 August 2025âŠ
I placed an order on the 07 August 2025 and still haven't received tracking information. I will call my bank today and dispute this charge. This feels like a scam to me.

Dolci Lusso ããã®åç
This company absolutely sucks!!!
This company absolutely sucks!!!! I still have not received my order. Continue writing about my order and get excuses about taking longer than expected. They canât even provide a tracking number to see if they actually sent it. Itâs a scam and Iâll never order from them again!

Dolci Lusso ããã®åç
Do not buy DO NOT BUY
Do not buy. Terrible quality. Came with defects. Washed once and letters are coming off. Donât waste your money

Dolci Lusso ããã®åç
Online this company is stating to beâŠ
Online this company is stating to be from Cedar City, UT or Canada.. this company is from China and the quality of these shirts were down right horrible.. do not buy from here.. you will not be able to conduct a return.

Dolci Lusso ããã®åç
Sizes are way off.
Sizes are way off.. shirts were bad quality and doesn't fit.

Dolci Lusso ããã®åç
do not order from them, items do not arrive
ordered a men's top and short set, that still has not arrived. Contacted them and they advised it was in transit and may take longer than expected, emailed them again as it had still not arrived and they have gone radio silent and are not replying. It would seem they do not care once they have your money
Poor quality and next to impossibleâŠ
Poor quality and next to impossible when you want to return. Waste of money and will be going in the bin.
I ordered a simple lock and key chokerâŠ
I ordered a simple lock and key choker necklace from this company, and I didnt get tracking info til 2 weeks in when I requested it. A month after I ordered it I emailed asking what's taking so long and was told it was finally being shipped. Then when the item was in my apartment complex it was "returned to sender" on the tracking info because of "inadequate address". I emailed the company asking why and they emailed me back to confirm the address, but it was too late by then. Destroyed by the usps and then the company said they could ship another for a $15 fee. I told them that they will pay that and not me because it was their incompetence that led to this issue in the first place and they outright refused to do anything about it. I will never go through this company again, and I would urge everyone to search elsewhere for products you see on this companies website

Dolci Lusso ããã®åç
Received invalid tracking numbers andâŠ
Received invalid tracking numbers and never received merchandise. Site is a total scam.

Dolci Lusso ããã®åç
Several weeks and have yet to receiveâŠ
Several weeks and have yet to receive my order. This is the worst experience ever. I will never order from this company again! Ridiculous!!!

Dolci Lusso ããã®åç
I have been waiting for my order andâŠ
I have been waiting for my order and after one month I still do t have my order. If I would have known it was coming from China. I would not have ordered this. Itâs ridiculous. Never again. Donât order!!!!!!!!!

Dolci Lusso ããã®åç
Ordered five weeks ago and neverâŠ
Ordered five weeks ago and never received⊠would never do business with this company! Awful

Dolci Lusso ããã®åç
I was really excited then I waited andâŠ
I was really excited then I waited and 2 weeks went by then I got less excited and another week went by then just frustrated. It took just over 3 weeks to arrive. I want to buy more but not sure if itâs worth the wait. I paid a lot for the shirts I would expect it to arrive earlier if they gave discount I would understand longer shipping time.

Dolci Lusso ããã®åç
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