Good customer service. Product arrived as scheduled. The quality of product purchased was above what one would expect for the price. Would certainly purchase again from Ashley Andrews.
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レビュアーのコメントを見てみましょう
After getting zero help from my local ironmongers, I dealt with Roisin who couldn’t have been more helpful. She went above & beyond giving me clear information, making suggestions & answering my queri... もっと見る
企業が回答しました
Can’t fault order & delivery, good price and quality looks exactly as described. Could have bought cheaper elsewhere but I suspect I’d sacrifice quality. Also I didn’t want to pay £100s either so over... もっと見る
企業が回答しました
I ordered some internal door handles for my daughter. When I called to check some of the other dimensions etc Roisin could not have been more helpful. I subsequently placed an easy online order and th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to DoorHardware.co.uk, your reliable online source for premium door hardware. We offer an extensive range of only the highest quality products, including door handles, doorknobs, cabinet hardware, pull handles, external hardware, window hardware and electrical switches and sockets. Our carefully curated range is selected for its durability and craftsmanship, ensuring you receive only the best. With a variety of finishes to choose from, you can effortlessly match your hardware to the décor of your home, office, or commercial space. We have a well-stocked warehouse and use next day delivery for all of our orders, allowing us to provide fast and efficient service. Orders placed before midday are also dispatched the same day*, and if your order is over £50 in value, you'll receive free shipping! We are committed to exceptional customer service and always welcome your feedback to help us improve. Thank you for visiting DoorHardware.co.uk – we appreciate your business! *Electrical items are made to order and may take longer to dispatch.
www.Doorhardware.co.uk
当該企業による記述
- Why choose us?
- At Doorhardware, we are your reliable online source for the complete M. Marcus range. Our extensive collection comes in a variety of finishes, meaning you can seamlessly coordinate your home, shop or office décor.
- Fast and Efficient Service
- All of our products are dispatched directly from our well-stocked warehouse on a 24hr delivery service. Order before midday to receive same-day dispatch.
- Top-Quality Products
- We pride ourselves on delivering only the highest quality hardware, so you can trust us for lasting performance.
- Exceptional Customer Support
- We place customer service at the heart of our business. We are committed to ensuring your total satisfaction every step of the way.
連絡先
11a Narrowboat Way, DY2 OXQ, Dudley, 英国
- 01384247805
- info@doorhardware.co.uk
- doorhardware.co.uk
4.9
優良
423件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good quality products
Good quality products with plenty of options for each item. The website was easy to use and provided more specifications about each product than other sites I looked at.
2023年10月8日
Ashley Andrews Limited からの回答
We try to provide as much information as possible and are always looking at ways to improve the website to make it as accessible as possible, so we're really pleased to hear your comments.
Ashley Andrews Limited からの回答
Thanks for taking the time to leave a positive review, we really appreciate your custom.
Fast and helpful service as always 😊
2023年9月28日
Ashley Andrews Limited からの回答
Thank you, we're grateful that you choose to return to us time and time again :)
Perfect handles
2023年10月12日
Ashley Andrews Limited からの回答
We're so pleased to hear you're happy with your purchase; thanks for commenting.
The handle is very well made and…
The handle is very well made and exactly what we were looking for
2023年10月4日
Ashley Andrews Limited からの回答
We're so pleased to hear you're happy with your purchase from us. Thanks for taking the time to comment
window furniture, great response same day despatch
great response same day despatch, very good quality goods
2023年8月6日
Ashley Andrews Limited からの回答
Thank you for your comments, we're really grateful that you took the time for us. We hope you'll use us for future hardware purchases.
Fast delivery good product
2023年8月29日
Ashley Andrews Limited からの回答
Thank you for taking the time to leave us positive feedback; we're very grateful
What a great company to deal with from…
What a great company to deal with from product knowledge to quality and deliver on time as o had builders waiting with use this company again
2023年8月29日
自発的なレビュー
Ashley Andrews Limited からの回答
Thank you for your kind words. Our aim is to always be competitive, provide a fast delivery, and the best service possible before and after the sale; we really do appreciate your custom and comments.
Ashley Andrews Limited からの回答
Thanks so much for taking the time to comment; we really appreciate your feedback and work hard to ensure our stock levels are sufficient for demand
Polished brass door Numbers
Ordered new polished brass door numbers. A quality product that arrived the following day.
Excellent service
2023年7月25日
自発的なレビュー
Ashley Andrews Limited からの回答
Thank you so much for taking the time to leave us feedback. We really appreciate you choosing us and hope you'll remember us in the future :)
Brass Front Door Knocker
Brass Front Door Knocker
Impressive heavy shining brass knocker. Expected to line up exactly two screws holes from existing knocker and despite careful measurements to millimetres required to drill further holes! The new machine screws enclosed needed to be cut shorter. This was a new skill for me, so somewhat apprehensive BUT worked fine. Finished product on door is lovely.
2023年7月14日
Ashley Andrews Limited からの回答
We're pleased to hear you managed to fit the product yourself, and without too much drama. Our products are designed with UK standards in mind, so we try to make the process as easy as possible for DIY amateurs and experts alike. Thanks for choosing our product and we hope you'll think of us again for any upcoming projects
Excellent service
I spoke to Roisin who totally understood that I had to replicate the front door and not change anything as it was protected under a covernant. Roisin knew exactly what to do/order and made the whole process very easy and stress free.
2023年7月13日
Ashley Andrews Limited からの回答
Thank you so much for your kind comments; although you'd done your research as well, which definitely helped! Thanks for choosing us to help with the refurb
very good quality product just a bit…
very good quality product just a bit slow to arrive - I suspect the unusual item I ordered was not in stock letting me know the expected arrival date would have helped
2023年6月26日
Ashley Andrews Limited からの回答
Thank you for your comments. When you placed your order, there was a notice on the website homepage stating 'Orders placed after 12pm on 27th June would not be dispatched until 3rd July due to a change with our ERP system'. We also put up notices on social media to advise our customers that there would be a delay. We are sorry if you missed this information before placing your order. We usually dispatch within 24hrs (Mon-Fri) and use Next day delivery with DPD.
It was a very straightforward…
It was a very straightforward experience from start to finish. In particular I had a query and the help desk was the most helpful I have experienced in recent times
2023年6月26日
Ashley Andrews Limited からの回答
Thank you so much for your comments. Service really is top priority for us, so we're glad to have helped you with your query
Ashley Andrews Limited からの回答
Thanks for your comment, we appreciate your business
Exactly what I needed at a good price.
2023年6月20日
Ashley Andrews Limited からの回答
Thanks for taking the time to comment, we really appreciate your custom
Ashley Andrews Limited からの回答
Thanks for your positive feedback
Great company to deal with
Great company to deal with! Promote delivery of a quality product. Could ask for anything more. Highly recommend for any door hardware you might be looking for.
2023年6月1日
Ashley Andrews Limited からの回答
Thanks so much, we really appreciate you taking the time to leave such kind comments!
Quick delivery & very competitive price…
Quick delivery & very competitive price for my towel ring & toilet roll holder. Thank you!
2023年5月31日
Ashley Andrews Limited からの回答
Thanks for your comment; we try to be as competitive as possible whilst not compromising on quality and style. We're glad to hear you love your purchase!
Ashley Andrews Limited からの回答
Thank you for your feedback. After your initial email regarding a return, we did check the size of HG99-125-PC and confirmed the height is 3", as listed. We're sorry to hear, however, that this wasn't suitable for your requirements.
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