DooU レビュー 395

TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It was a relief to start working with DooU on my success in obtaining weight loss and weight management. There is a simple assessment to complete to make sure that this is the correct plan for your he... もっと見る

企業が回答しました

5つ星のうち5の評価

It was smooth, seamless process to obtain a prescription when doctor ignored my need for weight loss as a type 2 diabetic. Source of diabetes is weight and solution is to reduce weight not managing s... もっと見る

企業が回答しました

5つ星のうち1の評価

Did not provide any real consultation as promised and then suddenly tried sending me pills and charging me without consent

企業が回答しました

5つ星のうち5の評価

Expérience professionnelle et proactive… je pourrais que donner de bons commentaires pour ce service, c’est ce que que je souhaite faire aujourd’hui. Merci!!!

企業が回答しました

企業情報

当該企業による記述

DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

395件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

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5つ星のうち5の評価

I am happy to start with treatment

I am happy to start with treatment

2026年1月14日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Carolina,

We’re excited to support you on your weight loss journey and will make sure you have all the guidance you need along the way.

Our prescriber will be monitoring your progress and adjusting your plan as needed to help you reach your goals safely and effectively.

We’re here to support you every step of the way, and we want this to be as smooth and positive an experience as possible.

We look forward to seeing your progress and celebrating your milestones with you!

Warm regards,
The DooU Team

5つ星のうち5の評価

The application process was super easy…

The application process was super easy and simple. The wait time was within a day and the doctor was thorough in his assessment. Getting my prescription was easy peasy and I’m very happy to get started on my health journey!

2026年1月13日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Berta,

Thank you so much for your wonderful review! We’re thrilled to hear that you found the application process easy and that your assessment went smoothly. It’s great to know that receiving your prescription was simple and stress-free.

We’re excited to support you on your health journey and are here for you every step of the way. Wishing you all the best as you get started, and please don’t hesitate to reach out if you need anything along the way!

5つ星のうち5の評価

Easy process! 5 ⭐️

Easy process! Can't wait to start my weight loss journey!

2026年1月10日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Cassandra,

Thank you so much for your feedback! We’re thrilled to hear that you found the process easy. Starting a weight loss journey is such an exciting step, and we’re here to support you every step of the way. Our team, along with your prescriber, will make sure you have all the guidance, resources, and encouragement you need to reach your goals safely and effectively.

If you have any questions or need assistance at any point, don’t hesitate to reach out—we’re just a message away.

5つ星のうち5の評価

Very fast response

Very fast response

2026年1月8日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Sara,

Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience. It's wonderful to hear that you were satisfied with the speed of our response. Providing timely assistance is one of our top priorities, and it’s rewarding to know that it made a positive impact for you.

We are committed to offering the best possible service and ensuring that our customers feel supported at every step. Your feedback motivates us to keep up the good work and continue improving.

Thanks again for your review, and we look forward to being a part of your health journey.

5つ星のうち5の評価

Love the discreet professionalism

Love the discreet professionalism. Would highly recommend to anyone wanting to take action with their health.

2026年1月6日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Kim,

Thank you so much for taking the time to leave such a positive review! We truly appreciate your kind words about our discreet professionalism. At DooU, we strive to create a supportive and respectful environment for everyone, ensuring that our patients feel comfortable and confident while taking control of their health.

Your recommendation means the world to us, and we’re so glad to know that you found our services helpful. We believe in empowering individuals to make informed decisions about their health, and it’s wonderful to hear that you felt supported throughout the process.

We look forward to being part of your ongoing health journey!

5つ星のうち5の評価

The process is quick and the…

The process is quick and the instructions are clear.

Still waiting to get all my informations getting in the system but so far, I am very happy.

2026年1月5日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Josee,

Thank you for sharing your experience! We’re glad to hear that you found the process quick and the instructions clear. We completely understand that waiting for all your information to be fully updated in the system can feel a bit slow, and we appreciate your patience. Our team is working to ensure everything is completed accurately so you have a smooth experience moving forward. We’re thrilled to know that you’re happy so far and look forward to continuing to support you on your journey.

5つ星のうち5の評価

This company is very diligent about their care to patients.…

This company is very diligent about their customers service to their clients. They respond promptly to all requests and their communication with customers is excellent. They also provide a listening ear to all questions about treatment options. Very effective company. Happy to have found them in my health care journey.

2025年11月20日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Rosaline,

Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that you’ve had a positive experience with our team. Providing prompt responses, clear communication, and thoughtful guidance is at the heart of what we do, and it’s rewarding to know that it’s making a difference in your health care journey. Your trust and satisfaction mean a great deal to us, and we’re honored to be part of your path toward better health. Thank you for choosing us—we look forward to continuing to support you!

5つ星のうち5の評価

It seems too easy to be real but it is!

It seems too easy to be real but it is!

And the results are real! A fantastic innovation in health care.

2025年6月2日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Lisa,

Thank you for your wonderful feedback! We’re so glad to hear that your experience felt easy—and we promise, it really is. Our goal is to make the process as simple, smooth, and accessible as possible while still providing high-quality care. Your review means a lot to our team, and we appreciate you trusting us. We are glad to be a part of your journey.

5つ星のうち5の評価

Woke up January first saying to myself…

Woke up January first saying to myself that it was enough and it was today that I change my life!
Filed the survey and I profiled by a doctor the 3rd. Receiving my prescription Jan 6th. I’m stressed but positive. Thank you!

2026年1月1日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Vince,

Thank you so much for sharing your journey with us. Making the decision to change your life is a powerful first step, and we’re honored to be part of that moment with you. We’re glad to hear the process moved quickly—from completing the survey to being reviewed by a doctor and receiving your prescription. It’s completely natural to feel both stressed and hopeful when starting something new, and we admire your positive mindset. We’re here to support you every step of the way and wish you continued success on your journey. Thank you for trusting us and allowing us to be part of your fresh start.

5つ星のうち4の評価

You supposed to paid 80.00$ for medication but it’s only for prescription

You supposed to paid 80.00$ for medication but it’s for only prescription. After that you need to paid 236$ for medication

2026年1月2日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Chantal,

Thank you for bringing this to our attention. We understand how pricing can be confusing, and we appreciate the opportunity to clarify. The initial $80 fee covers the consultation and prescription service, which includes the provider’s review and approval. The cost of the medication itself is separate and depends on the specific treatment prescribed. We strive to be as transparent as possible about all costs involved, and we’re sorry if this was not clear during your experience. If you have any questions or would like further clarification, our support team would be happy to assist you. We value your feedback and the chance to improve our communication.

5つ星のうち5の評価

Works great

Prompt and efficient

2026年1月3日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Sebastien,

Thank you very much for taking the time to share your feedback. We’re pleased to hear that you found our service prompt and efficient. Providing timely support and a smooth experience is very important to us, and it’s rewarding to know our efforts are making a positive difference for our members. Your feedback encourages our team to continue delivering high-quality service. We truly appreciate your trust and are here to support you on every step of the way.

5つ星のうち5の評価

Very easy process

Very easy process

2026年1月3日
自発的なレビュー
DooU ロゴ

DooU からの回答

Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you found the process very easy. Our goal is always to make things as smooth, clear, and convenient as possible for our members, so your feedback truly means a lot to our team.

5つ星のうち5の評価

Amazing service

Amazing service. The customer support is also very fast. I’ve never had any problems. They contact me everytime I am close to renewal. The best site ever. This is not incentivized or a paid review. This website is legit and you’ll have very easy access to your medication immediately. They always deliver for free and it’s always on time. Never need to sign or pick up if I’m not home. They always place in perfect spot. Honestly the best service ever. Can’t complain one single bit. Everything is 5 star.

2026年1月1日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Kristen,

Thank you so much for taking the time to share such a thoughtful and detailed review! We’re thrilled to hear that you’ve had a smooth experience with our service and that our support team has been helpful and timely. It’s great to know that the renewal reminders, fast access to medication, and reliable free delivery have made things easier for you. We truly appreciate your trust and kind words—they mean a lot to our entire team.

5つ星のうち5の評価

Simple seamless process

Simple seamless process

2025年12月31日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Analiese,

Thank you for your feedback! We’re glad to hear that you found the process simple and seamless—that’s exactly what we aim to provide.

We truly appreciate you taking the time to share your experience and look forward to continuing to support you.

5つ星のうち4の評価

Hands off but legit and quick

I wanted to quickly and conveniently access Ozempic and came across DooÜ. I started by filling out an online form asking various questions about my health and goals. Part of the process requires uploading a copy of photo ID and health insurance info, which I thought was pretty standard stuff. It was $80 to submit this step. Within 24 hours I had a response via email that I was approved for Ozempic. I looked up the prescribing doctor and they are a real physician in Canada.

After the approval I was immediately followed by contact via email and text from Pocketpills, which is an online pharmacy that I was actually already familiar with so I knew it was a real pharmacy. I was required to log in to Pocketpills and complete my profile and add a payment method. I was charged $297 for a 3mL pen that would last two months and the price was shown to me before I entered my info. It arrived at my doorstep on the exact date Pocketpills said it would by FedEx, discretely packaged in an insulated envelope with an ice pack. I was required to provide a signature.

I already knew my insurance would not cover this kind of medication unless for type 2 diabetes so I did not take any steps to try and get a pre-authorization and just paid out of pocket.

At some point I asked the DooÜ chatbot if they can requisition A1C tests since the approval email asks for that info and the bot said no and asked for follow up info. I just exited the chat but a day later a human emailed me to let me know they don’t requisition bloodwork and that I’d have to go to my family doctor or a walk-in for that. I took off one star for that, since half the point of using this service is so that I don’t have to go to a walk-in/family doctor, and one of DooÜ’s competitors does requisition blood work as part of their telehealth weight loss programs.

Anyway, it’s a legit service, I received the medication quickly, and their support staff has been pretty responsive. It took less than a week between filling and submitting the initial form to the medication being at my door. I was going to wait until I’ve done at least one refill to leave a review to also provide insight into that process but I’ll update my review later to describe that.

2025年12月30日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Chan,

Thank you so much for sharing your detailed experience! We’re glad to hear that the process of accessing Ozempic through DooÜ was quick and convenient for you, and that the medication arrived safely and on time. We also appreciate your feedback regarding bloodwork requisition—we understand how having that service integrated could make the experience even smoother, and we’ll keep that in mind as we continue to improve.

It’s great to hear that our support staff was responsive and that overall, the process met your expectations. We look forward to hearing your update after your refill and appreciate your thoughtful review.

5つ星のうち1の評価

BE CAREFUL

There is no way to cancel your prescription. They have your credit card and wont cancel.

2025年12月30日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Fiona,

We’re sorry to hear about your experience and understand your frustration. Please know that we take cancellation requests seriously and want to help resolve this. As per your request our team will be connecting with you on Monday to address all your concerns.

5つ星のうち5の評価

Super fast and easy!

Super fast and easy!

2025年12月21日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Amelie,

Thank you so much for taking the time to leave your feedback! We’re glad to hear that your experience with us was super fast and easy. Our team works hard to make every step of the process as smooth and convenient as possible, so it’s wonderful to know that it made a difference for you.

Your support and kind words mean a lot to us.

Kind regards,

5つ星のうち1の評価

Terrible experience

Terrible experience. Beyond awful. Beware they are a scam. I’ve been charged TWICE and NEVER received anything. Never received a single dose and they’ve charged me and confirmed that both have been sent or whatever.
I started my whole process with this company about three weeks ago and nothing. We’ve tried contacting customer service and there’s no help and now I’m out $900+ and have nothing to show for it. This website is a SCAM. do not give them your money.

2025年12月19日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Vicky,

We are very sorry to hear about your experience and sincerely apologize for the frustration and inconvenience this has caused. Your experience at DooU is our top priority.

Please reach out to our support team at support@doou.ca
and include your email address so that we can investigate this issue and assist you with your query. We are committed to resolving this matter and ensuring you receive the support you need.

Thank you for bringing this to our attention, and we hope to make this right for you.

Kind regards,

5つ星のうち5の評価

I love Ozempic!

I love Ozempic!! I have more energy, feel better and it WORKS!

2025年12月1日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Kimberly,

Thank you so much for sharing your experience! We’re thrilled to hear that Ozempic is making such a positive impact for you. It’s wonderful to know that you’re feeling more energized, better overall, and seeing real results—your success is exactly what we hope for with our members.

Our team is always here to support you every step of the way and ensure you have the best possible experience.

We truly appreciate you taking the time to share your feedback—it’s inspiring to hear your journey and results!

5つ星のうち5の評価

Amazing and quick

Amazing and quick. Very helpful

2025年12月13日
自発的なレビュー
DooU ロゴ

DooU からの回答

Hi Shawn,

Thank you so much for your kind feedback! We’re thrilled to hear that you had a quick and smooth experience and found our team helpful. Providing fast, reliable, and supportive service is something we truly value, and it’s wonderful to know that it made a difference for you.

We’re always here to support you and ensure your experience continues to be seamless and positive.

Thank you again for sharing your experience—it means a lot to our team!

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