DooU レビュー 396

DooU からの回答

2025年11月18日

Hi Samantha,

Thank you for taking the time to leave a review! We’re thrilled to hear that you found our service fast and friendly. Providing a smooth and positive experience for our members is always our top priority, and your feedback lets us know we’re on the right track.

We look forward to continuing to support you.

DooU からの回答

2025年11月18日

Hi Nove,

Thank you for your kind words! We’re glad to hear you found our team responsive and informative. Your feedback means a lot to us.

We’re always here to help whenever you need us!

DooU からの回答

2025年11月18日

Hi DooU member,

Thank you for your message. We apologize for any confusion. For your prescription, the name of the medication and the cost details should have been included in the approval email.

Please reach out to our support team at support@doou.ca and they will be happy to help you with all of your queries.

We are here to support you on every step of the way.

DooU からの回答

2025年11月6日

Hi Hend,

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our service. At DooU, we strive to make every step of your health journey as smooth and supportive as possible, from helping with prescriptions to providing guidance and assistance whenever needed.

Your feedback motivates our team to continue improving and ensuring that every client receives the attention and care they deserve. If you ever have any questions or need support, please don’t hesitate to reach out to us at support@doou.ca
—we’re always here to help.

DooU からの回答

2025年11月6日

Hi Tracey,

Thank you for your feedback. We wanted to let you know that you can use your local pharmacy with DooU. To transfer your prescriptions, we need your pharmacy details, which are currently missing in your case.

Our team tried reaching out to you but was unable to connect. Please contact us at support@doou.ca
and let us know a convenient time for our team to reach out to you.

We’re here to support you every step of your health journey.

DooU からの回答

2025年11月6日

Hi Kathy,

Thank you for sharing your experience! We’re glad to hear that you found the assessment questionnaire easy to complete and that you received quick feedback on your treatment plan.

At DooU, we aim to make the process as simple and efficient as possible while providing personalized support for every step of your health journey. If you have any questions or need further guidance, please don’t hesitate to reach out to us at support@doou.ca.

We appreciate your feedback and look forward to continuing to support you!

DooU からの回答

2025年11月5日

Hi DooU member,

We sincerely apologize for the experience you’ve had and completely understand your frustration. This is not the level of service we aim to provide.

It sounds like multiple issues occurred with your account, messaging, billing, and delivery details. We take this very seriously and want to resolve it promptly. Please contact our support team directly at support@doou.ca with your personal details, and we will like to reach out to you via call and resolve all the queries you have regarding your account:

We truly appreciate your patience and want to make this right. Your feedback helps us improve our processes so this doesn’t happen again.

Sincerely,

DooU からの回答

2025年11月3日

Hi Jennifer,

We’re very sorry to hear about your experience and sincerely apologize for the delays and lack of communication. This is not the standard of service we aim to provide. We truly appreciate your patience and want to resolve this as quickly as possible.

We confirm that your order is in process and will be delivered to you within the next 24 hours. Please let us know a convenient time to reach out to you.

We look forward to speaking with you and hope to restore your confidence in our service.

DooU からの回答

2025年10月30日

Hi Marjorie,

Thank you so much for your kind words! It’s always our goal to be in your corner and make the process as smooth as possible.

We’re glad we could pause your delivery for October and assist with your renewal for November onward. Your feedback truly means a lot, and we look forward to continuing to support you on your journey.

DooU からの回答

2025年10月30日

Bonjour Isabelle,

Merci beaucoup pour votre retour ! Nous sommes ravis de savoir que vous avez trouvé notre service simple et que vous avez reçu une réponse rapide. Chez DooU, notre objectif est de rendre chaque étape de votre parcours de santé et de bien-être aussi facile et fluide que possible.

Nous restons toujours disponibles pour répondre à vos questions et vous accompagner dans vos démarches, et nous avons hâte de continuer à vous soutenir à chaque étape.

DooU からの回答

2025年10月30日

Bonjour Jinny,

Merci beaucoup pour votre retour positif ! Nous sommes ravis de savoir que vous avez trouvé notre service rapide et efficace. Chez DooU, nous faisons tout notre possible pour offrir une expérience fluide et agréable à nos membres.

Nous avons hâte de continuer à vous accompagner dans votre parcours de santé et de bien-être, et restons toujours disponibles pour répondre à vos questions ou vous aider si nécessaire.

DooU からの回答

2025年10月30日

Hi Claudette,

Thank you for your kind feedback! We’re so glad to hear that you found our service fast, efficient, and helpful for any questions or concerns. At DooU, we strive to provide timely support and make your health and wellness journey as smooth as possible.

We look forward to continuing to support you every step of the way!

DooU からの回答

2025年10月30日

Hi Terri,

Thank you so much for your kind words! We’re thrilled to hear that you found it easy to get in touch with us and stay connected, no matter which device you prefer. At DooU, our goal is to make accessing support and guidance as seamless as possible, whether you’re a tech enthusiast or someone who prefers simplicity.

We’re committed to providing a smooth and supportive experience at every step of your health and wellness journey.

Thanks again for your feedback — it means a lot to us!

DooU からの回答

2025年10月30日

Hi Darlene,,

Thank you for your feedback! We understand that starting a new health or weight loss journey can feel uncertain. If you have any questions or would like guidance on next steps, our team is always here to help and provide support.

We’d be happy to walk you through the process so you can feel confident in your choices.

DooU からの回答

2025年10月30日

Hi Maude,

Thank you for your kind feedback! We’re thrilled to hear that you found our platform easy to use and that you’re enjoying our products. At DooU, our goal is to make your health and wellness journey as seamless and supportive as possible

DooU からの回答

2025年10月30日

Bonjour Melissa,

Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que notre service a été rapide et simple à utiliser. Chez DooU, nous faisons de notre mieux pour rendre le processus facile et sans complications pour nos membres.

Nous sommes impatients de continuer à vous accompagner dans votre parcours de santé et de bien-être !

DooU からの回答

2025年10月30日

Hi Lourdes,

Thank you for sharing your experience! We’re thrilled to hear that the process to get your prescription was quick and easy. Our goal at DooU is to make starting your weight loss journey as smooth and stress-free as possible, while providing the support you need every step of the way.

We’re excited to continue supporting you on your journey toward your health and wellness goals!

DooU からの回答

2025年10月30日

Hi Cheryl,

Thank you for your feedback! We’re glad to hear that the questions were relevant, the service was quick, and that you felt supported. We look forward to continuing to provide you with a great experience on your journey.

DooU からの回答

2025年10月21日

Hi Diana,

Thank you for reaching out and sharing your experience. We sincerely apologize for the confusion and stress this situation has caused. We completely understand how upsetting this must have been, especially during such a challenging time.

We truly appreciate your trust and feedback, and we are committed to handling this with fairness and care. Our team tried to contact you but was unable to reach you. Please let us know a convenient time for us to connect, or you can reach out to us directly at support@doou.ca
.
We are here to support you.

DooU からの回答

2025年10月21日

Hi Emilie,

Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you had a great experience with DooU.

We’re committed to supporting you every step of the way in your health and wellness journey, and your feedback helps us ensure that we’re meeting that goal.

Thank you again for trusting us. We look forward to continuing to support you.