Hilton Hotels & Resorts レビュー 250

Hilton Garden Inn Washington DC. . Room is a torture Chamber. Bed burns skin. Electrical device under mattress. Some device over room. Asked to be put in a room where I could survive the night. Same in next room. Hilton Indianapolis, same experience. Plus soap is toxic, lye? Complained to management. Hilton Boston Logan. Meds tampered with, room sprayed with radioactive spray?

Had a stay booked in Glasgow, it was booked in January for August. Hilton have extended their full refund to all bookings and I have got my money back, no quibbles, no multiple emails and no delays.

Thank you.

WOW! 1 star because it was required to annotate a review, zero stars if I could. Hilton offered stays for frontline workers during Covid 19. My husband and myself are both ICU nurses that booked this stay. One week before we are supposed to arrive, we just got a call from the Hilton Doubletree that they are booting us from our reservation and cancelling because it is Memorial Day Weekend and they want paying guests. They flat out admitted that they are booting their good will offer in order to make money. SHAMEFUL!! I will be reaching out to every healthcare platform I can find to notify the healthcare community of this company’s greediness and lack of support during this time.

Just a word of warning this hotel say they cannot issue refunds in the hotel’s behalf. I am not sure what they are playing at but I think they are stalling releasing any refunds probably as they may be near to bankruptcy. They are just giving you excuse after excuse so they can keep your money BEWARE

I stayed at the Carson California Double Tree for well over a Month during this virus time frame. The entire team was great and did a good job of taking care of me. I wish I remembered everyone’s name. Nathan was especially thoughtful. He went out of his way to take care of me. Thanks again

Hilton's TV advertised "Price Guarantee "

Dont bother with trying to claim against it as it is not really a price guarantee as they only compare against prices that have the same terms and conditions as theirs which makes the whole thing a total waste of time.

Tried 3 times with cheaper quotes only to get a blank over room type/payment method/time difference over claim.

To advertise that you guarantee the cheapest price then hide behind the small print is the sort of behaviour which makes loyal clients go elsewhere

I stayed in a hotel in kemer and it was amazing. The food was the best part. All staff were really nice too.

I've stayed at lots of hotels in my life, but never stayed in a Hilton before now. I spent 4 days at the Hilton in London on my European adventure. My trip was great and the hotel was pretty nice, but I did expect a bit more luxury from a Hilton.

The staff were all lovely and the food was pretty good, but it didn't feel like anything particularly special considering I don't usually go for high-class hotels and tend to camp outside or AirBnB it.. if it's cold. I can't help thinking that I'm not really a "Hilton type", so maybe it's not fair to criticize the place, but I wanted to share my thoughts.

It's nice enough, but if you're anything like me.. just save money and go somewhere a bit cheaper or skip hotels and go for AirBnB.

I recently stayed at the doubletree in Galveston and was very disappointed. One of the headboards had holes in it the other one had coffee or soda splattered on it the blind was ripped. They say there beds are queen but it is more like a double or a very small queen. For what they charge for there rooms they should be ashamed. On a lighter note the staff was professional and friendly.

We spoke with the desk on phone before booking and they promised we could bring our 3 small support dogs but after we booked and paid we were told that we were only allowed with one dog and that we had to choose which one we wanted in the hotel, as we can just leave the two others on the street. And they refuse to refund the money i paid for the stay. The way they did this is deffently fraud and extremely unprofessional, so i encourage all pet owners to stay far away from Hilton

Very nice modern hotel, staff were very friendly, professional and welcoming. Spa, swimming pool and saunas were very nice, a free locker and towel were provided. The room was very clean and tidy, very spacious and well equipped.
The restaurant was very nice and had a good menu choice, the food was very tasty. Christina in the restrauant was extremely helpful and very warm and friendly. The breakfast was a buffet style and was again very tasty and had loads of choice.

The only down side/fault was the pillows on the bed. They were awful.

This was a deal via Groupon for dinner bed and breakfast. Amazing value and we would most certainly stay here again.

Double tree Hilton Edinburgh Airport . Fabulous room. Quiet and comfortable with very good service despite being very busy with the storm.

Good size rooms, clean, with comfortable mattress and pillows, TV’s, towels, and easy to check in and out...

Booked a stay at Doubletree Hilton Majestic in Harrogate for Christmas. The organisation for the Christmas lunch was disastrous. They had no idea of a seating plan, no idea of preselected menu choices and took nearly 2 hours to get the main course served. The meal was obviously reheated and therefore tasted like a school dinner. Worst of all the operations manager of the Hotel has ignored all complaints. I cannot believe such bad service and lack of care from such a well-known company. Best avoided

Hilton, Doubletree in Rohnert Park is outdated, rugs are dirty, rug in hallways bunched up in places (hazard areas), and cleaniness just not up to a 4 star hotel. On top of that, I was not able to sleep because guests were partying all hours of the night walking the hall talking loud. I was told a nightly fee charge a $10.00 to park your car in their parking lot and the parking fee is going up next year to $20.00 per night. Next time I will stay at another hotel in Sonoma.

Went to Reading for dinner and Buble/Robbie tribute evening. The act was amazing, couldn't fault, everyone loved him, but the food and service was dreadful. All over cooked and re-heated, had to get our own water, and from sit down at 7.30 , dessert was still being served at 11. Apart from undercooked piece of chicken, we couldnt tell what else was on our plate, was all same colour and just floppy and horrible. Big disappointment for all of us on a large family gathering, along with many other people who were there, such a shame, with such an outstanding singing act, could have been epic.

Honestly?! Double tree from Coventry are the worst experience ever in my life... Very rud staff... They are not wearing any batch name, can be anybody there... You don't know who are they... They have no clue how to deal with a customer.

Return visit to Doubletree by Hilton at Eastleigh Southampton. This is a great hotel - wonderful clean comfortable rooms and a friendly staff. We ate in the restaurant, the bar and our room. Food was good (lovely steak) and at a reasonable price. Breakfasts were good too - served in the restaurant by friendly and helpful staff with plenty of room and comfortable seating. The hotel is situated right next to the motorway so within moments we can be travelling home to North Buckinghamshire. It is also close to the delightful New Forest, Portsmouth and Bournemouth. lots of car parking. I can’t fault the place and I am sure will be back.- Also great for the channel ferries with transport and parking + close to airport

Honestly? I didn't even get a chance to stay yet. Ive been trying to block rooms for a wedding for a month now! I spoke with someone on the phone who told me I'd have a quote within 48 hours. That was 2 weeks ago. Ive sent two follow up emails with no response.