Dribbledream レビュー 123

Purchased a silent basketball for my nephew for a Christmas present…It said it would come within a month but it never came. I spent 2 months going back-and-forth with some customer service AI Bot trying to correct the issue and they just kept telling me that it was delivered when in fact, I knew it was not. I have cameras outside of my house and there was no footage of anything being delivered. Just to entertain them l, checked with my neighbors and the post office and of course there was no record of it so then when I reached back out, it was the same story: An AI Bot responding with the same generic answers, but doing absolutely nothing to resolve the issue. I am beyond frustrated and disappointed with this company! What a scam! Buyer beware!

Would give a negative 5 if possible. THEY sent the wrong product, late and would only give credit if I returned it to CHINA. The cost of shipping was more than the product cost. COMPLETE SCAM.

Ordered a month ago and still haven't received my order. What's worse, its from Wuhan China. just get one off amazon its faster, cheaper and probably better.

What a waste of a purchase. Ordered two around Halloween, got one after Christmas and the other after the New Year. And after all that, its literally orange insulation foam with black lines painted on it. GARBAGE

Just like everyone else, if I could give a 0 I would. Customer service would always reply with it takes time, be patient. Anyway, two months later I got an email confirmation it arrived but what actually arrived was a small plastic bag with four pebbles in it. Reached out to them but haven't heard anything back. Disputed on credit card.

If I could give a 0-star review I surely would. Before addressing the customer service issues, you must know that the ball is AWFUL. How can a kid supposedly practice their dribbling with a ball that does not bounce straight?

Then there are the customer service issues... They do not tell you at any point that the ball is shipped from China, so it took almost a month to get to me. It arrived two weeks AFTER Christmas!

Then as i said above, the product stinks. So I want to return it and get the no questions asked refund they promised. Instead they offered me a 20% refund. So I would have to pay 80% for a product that belongs in the garbage? I guess my kid can practice shooting it into the garbage can since he can't dribble it?

So finally, they tell me that they will gladly give me a full refund, but I have to ship the product back to China to get it. The shipping charges were almost equal to the price of the product!

I feel thoroughly scammed by these people. STAY AWAY!!!!

Same boat as everyone else here this is an absolute scam. We ordered well over a month ago. One of the wrong item came not the item we ordered which we ordered two of and when you reach out, they keep on just saying it takes time they’re not responsive.

I was scammed by this company. 3 months and no product delivery. Buyer beware!

This ball is just what I was looking for! It’s soft, safe, and perfect for both kids and adults to enjoy. The material feels durable, and it’s great for indoor play without worrying about breaking anything. A fun and practical purchase that brings a lot of enjoyment. Definitely worth it!

Miserable experience. Never received the order or refund. Customer service was awful and kept us in circles! SCAM

Big scam!
If you want to get these scammers, contact your credit card, you might be lucky to get your money back just like I did. It didn’t take the credit card long to resolve my dispute. I got the ball eventually after almost 2 months but it wasn’t what they advertised, it’s the foam ball that went right to the trash, probably very toxic.

Do not use them. This company is a scam. I ordered two balls and the net back in November and haven’t received them. I’ve been in contact with their customer support for weeks and the same response occurs. DO NOT USE THIS SITE.

The ball set came way too late. They want me to send it back to China on my dime then they will issue me a refund.
I have 0%confidence.
It is their own fault. They should say shipping is 8 weeks.
They would have happier customers.

I’m really happy with this basketball! It’s lightweight, soft, and perfect for indoor use or quick games with the kids. The quality is great, and it feels durable enough to last a long time. It’s a fun addition to our home and a great way to keep everyone entertained. Highly recommended!

Like others said, absolutely do not buy from this company. I purchased on 11/9/24 as Christmas gifts and my package is still in transit and has not changed since 12/21/24. I’ve reached out several times and (Roselyn, a bot) sends automated responses that provide no information or help. I’m now being refused a refund, even though I’ve been asking for several weeks, since as of yesterday it was too late.

Absolutely love this basketball! It’s lightweight and soft, making it perfect for casual games or just tossing around. It’s a unique design without the usual basketball lines, which gives it a fun, quirky vibe. Great for stress relief or as a gift for kids. Highly recommend!

Do not use them. This company is a scam. I ordered two balls and the net back in November and haven’t received them. I’ve been in contact with their customer support for weeks as these were Christmas gifts. Support is lacking and they are doing nothing to help, I’ve asked for a refund, accurate tracking info, etc. and there is no helpful assistance. I just want my money refunded at this point but they’ve ignored that request several times now. I wish I could give feedback on the actual product but that’s not possible. Save yourself the headache!

This basketball is a fun and lightweight option for casual play or stress relief. It’s soft, making it safe for kids and indoor use. While it doesn’t have the traditional basketball lines, its simple design gives it a unique charm. Overall, a great choice for anyone looking for a stress-free and versatile basketball for kids to play indoor.

This basketball exceeded my expectations! It’s soft, durable, and great for both kids and adults. Perfect for indoor games or just as a stress-reliever. Its unique design makes it stand out from other basketballs. A great purchase that I’d recommend to anyone looking for a fun and practical item!

Ordered the product weeks before Thanksgiving. Paid for expedited shipment to ensure it would arrive before Christmas. It is now a January 11th and no order recieved yet... but they did take my money! Reached out several times and get the 'bot' answer telling me it's 'In transit'. Just a scam company, STAY AWAY!!