レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very easy to organise and very helpful with the quick responses to my queries. Airport collection was great and car ready to go when we arrived (though they could have washed all the dust off it befo... もっと見る

5つ星のうち5の評価

Drivenow offers cars from a number of reputable firms at prices below the rates offered by booking directly with those companies. They have an office in Camberwell Vic. so any problems can be discuss... もっと見る

5つ星のうち5の評価

Great value for money. The 2/3 Berth Princess Hitop we rented (Calypso) was a reliable companion, not the smallest technical problem at all despite the high mileage it had on the dial. It was very tid... もっと見る

5つ星のうち5の評価

Transparent on its rental policy details. Website is easy to navigate. Rental vehicle excess amount is clearly stated and explained with various option put up to reduce the high excess imposed by car... もっと見る

企業情報

  1. レンタカー 代理店
  2. カー アクセサリー店

DriveNow について

さまざまな外部ソースから提供された情報

CORONAVIRUS (COVID-19) Travel Advisory: Campervan Rental Cancellation Policies

Read More

We Compare Car Hire Car Hire guaranteed with the lowest available rates all in one place and all the time. That's what makes DriveNow the home of the best rental deals in Australia. DriveNow delivers the widest choice of rental providers and vehicles to guarantee you the lowest and latest prices on car rental in Australia. Since 2003 we've been comparing the cost of car rental and today you can find the best deals in countries including Australia, New Zealand, Canada, France, Germany, Spain, Italy, Ireland, the US and on UK car hire all under the one web roof. Rental prices and vehicles are laid out in an easy to read grid allowing you to instantly compare the best deals, daily rates and review vehicle features before you book. Making a booking is quick and easy with instant confirmation. We guarantee the lowest available price and there are absolutely No Booking fees or hidden costs with DriveNow.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

899件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Rip offs

At a worlds most difficult time, Covid 19. I have had to cancel my booked Van with this company, whom are terrible to deal with. They slammed us with a new policy called Covid 19 which incurred us a $250 fine to us cause we were booked with them during a epidemic, even thou we cancelled Months prior to our booking. I am not happy with the way they have dealt with us. I’m a business owner myself and I can see why now businesses don’t last. I would stay right away from this site as you will only get ripped off.

2020年5月16日
自発的なレビュー
DriveNow ロゴ

DriveNow からの回答

Hi Missy,
We note you have not provided your reference number to identify you so we can contact you and assist. Please be absolutely assured DriveNow do not apply a "fine" to any of our customers. DriveNow are providing refunds where applicable, a replacement booking or a credit for future use to ensure all our customers obtain the best outcome possible. If you have only provided social media feedback and not contacted us directly - please do as a matter of urgency and our team can then assess your case.
We look forward to hearing from you.
DriveNow

5つ星のうち1の評価

Had to cancel a booking because of…

Had to cancel a booking because of Covid-19. Had to cancel because of a global Pandemic and the Federal Government and health authorities handing out fines for non-essential travel. Cannot get a refund. Cannot reach them on the phone, have left multiple messages.

$250 "booking fee" gone.

2020年4月28日
自発的なレビュー
DriveNow ロゴ

DriveNow からの回答

Hi Andrew,

Thank you for reaching out to us during these challenging times. Our entire team are currently focused on processing refunds and cancellations and at this time, do not have additional staff available to manage incoming calls.
As per our recent emails we are delighted to be able to secure your suppliers cancellation fee of $250 as a future credit towards travel within Australia, New Zealand and the United States.

Stay safe
The DriveNow team

5つ星のうち1の評価

Booked a motorhome which was fine until…

Booked a motorhome which was fine until Covid 19 struck and had to cancel,good luck trying to get a refund from these people,they said 3 to 4 weeks it's been nearly 5 and still no sign of a refund and not answering emails either,be careful

2020年4月21日
自発的なレビュー
DriveNow ロゴ

DriveNow からの回答

Hi Paul,
Thank you for your continued patience during this time.
Please be assured our dedicated team are working diligently to update all bookings for thousands of our loyal customers as quickly as possible.
A member of our team will be in touch tomorrow to discuss the status of your refund.
Thank you - DriveNow

5つ星のうち4の評価

Definitely a car rental site to consider

An easy to use site that has the major car rental companies, so usually this means they can be trusted not to have any hidden extras. Also, the fact that no payment is needed upon booking (or sometimes just a nominal fee), so you just pay when you pick up the car.

2020年4月8日
自発的なレビュー
5つ星のうち5の評価

Highly Recommend!

Left it far too late to book a campervan for an upcoming road trip and was having a lot of trouble finding a suitable vehicle that was still available, but the customer service was lovely and helped me find something just in time!

2020年3月9日
自発的なレビュー
5つ星のうち5の評価

Elise (from Melbourne) was incredibly…

Elise (from Melbourne) was incredibly helpful.
Many people are quick to complain about poor service but forget to reward customer service people when they're extremely good at what they do...I thanked Elise very much for her help and advice - she really was brilliant.
The process of booking was pretty easy, but made so much easier with Elise's help.
Two tips...
1. Maybe offer the Additional Driver option on the first page at the time of booking.
2. It would be great if you could make it easier for people wishing to book more than one car - once the booking confirmation comes up you're unable to access the previous pages, and thus you can't easily go back to make a second booking. Unless I've missed a way of doing that...please do let me know. :)
Otherwise, well done!

2020年1月11日
自発的なレビュー
5つ星のうち1の評価

Does not show KM limits until booked

The daily km limit was not shown until I made the booking - now I have to go through the process of cancelling the booking

2019年12月27日
自発的なレビュー
DriveNow ロゴ

DriveNow からの回答

Hi AP,
Thanks for reaching out to us. Please be assured we do not charge cancellation fees if you choose not to proceed with this booking which is reflecting limited kilometres. A member of our team will contact you tomorrow to assist you in securing a booking offering suitable inclusions to suit your needs.
Thank you - the DriveNow team.

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