The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... もっと見る
企業が回答しました
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... もっと見る
企業が回答しました
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... もっと見る
企業が回答しました
企業情報
当該企業による記述
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
連絡先
Need a receipt or refund?
4.4
優良
3881件のレビュー
ネガティブなレビューの 79％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Drive Roadside Assistance からの回答
Hi Taylor, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Money grab, just get AAA
I accidentally scheduled this when I meant to schedule with AAA. Placed a request for battery assistance, they brought a little handheld jumper, that didn't restart the engine, then told me he could tow me, but that I would have to put in a new claim and he would have to do his other calls. And then he jumped in his truck and left before I could even ask questions. So I'm getting charged $199 for him to do have done essentially nothing. At that point, I realized that I hadn't requested a AAA assistance, so I did that and when they came, they used real jumper cables and the car immediately started. Unfortunately, was stranded for 3 hours at night, in the dark... because I reached out here by accident.
2025年11月12日
自発的なレビュー
Drive Roadside Assistance からの回答
Hi Meagan. We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right.
Thank you for giving us the opportunity to improve.
The Drive Roadside Team
Had a tire blow out at 8pm on the…
Had a tire blow out at 8pm on the interstate and within 1 hour they arrived and had my tire changed and I was back on the road. The man that came was very professional.
2025年11月11日
自発的なレビュー
Drive Roadside Assistance からの回答
Hi John, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Great service!
The driver was very professional, and very personable. He was prompt, communicative and handled my flat with ease.
2025年11月12日
Drive Roadside Assistance からの回答
Hi Nancy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Rocky
Rocky, was so kind and helpful, and being a widow he made me feel safe. Great service.
2025年11月12日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Drive Roadside Assistance からの回答
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused.
Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information.
Thank you again for your feedback — it helps us improve.
This was super easy
This was super easy. It was fast and we were back on the road in no time.
2025年11月10日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
I had up to 2 gallons of gas delivered…
I had up to 2 gallons of gas delivered and was charged $199.00
I called them not to get a full refund for the gas, because I received approximately 2 gallons, but a partial refund. No luck, they gave me the runaround saying they couldnt find me in the system.. $199 for this service? If id known this price up front why would anyone pay that much??
Complete Rip off
2025年11月8日
自発的なレビュー
Drive Roadside Assistance からの回答
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused. Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information.
Thank you again for your feedback — it helps us improve.
Quick response
Quick response. The mechanic, Terry Luebbers from K & T was knowledgable, friendly and helpful. Was willing to get a battery and come back to install it so I didn't have to be jumped and drive somewhere hoping my car wouldn't stall.
Thank you!
2025年11月11日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The mechanic that came out was great
The mechanic that came out was great, immediately knew what was wrong, worked quick and got a new battery in my car so I wasn’t stranded.
2025年11月6日
Drive Roadside Assistance からの回答
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Very fast, quality work!
Our technician was amazing! He was fast, great with communication, and the tire change was done perfectly. This was the easiest emergency tire change of our lives and I am so grateful!
2025年11月8日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
They are great
Customer service was amazingly helpful. The gentleman Adontis Atkins that was sent out to assist me was just great. He was quick and thorough.
2025年11月5日
Drive Roadside Assistance からの回答
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
Fast and efficient!
2025年11月2日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
I called triple A & the guy came right…
I called triple A & the guy came right away, jumped my car, checked battery, etc.
Was very quick.
2025年11月3日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The driver was very friendly
The driver was very friendly. He apologized for taking so long. Was quick and courteous.
2025年11月4日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Best Tow
They kept me informed on their arrival time and were very professional even with the situation I was going through.
2025年11月4日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The assistant was knowledgeable and…
The assistant was knowledgeable and very good and friendly.
Please give him a raise
2025年11月3日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Excellent service
I unfortunately needed a wrecker Sunday morning. This service was exceptional! The driver called me to verify my location and ensure that I was in a safe place. He was very nice, professional and efficient. Hopefully I won’t need a wrecker service again anytime soon. However if I do they will be the one I call!
2025年11月3日
Drive Roadside Assistance からの回答
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。