Drive Roadside Assistance レビュー 3,881

TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... もっと見る

企業が回答しました

5つ星のうち3の評価

The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... もっと見る

企業が回答しました

5つ星のうち5の評価

I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... もっと見る

企業が回答しました

5つ星のうち5の評価

Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... もっと見る

企業が回答しました

企業情報

  1. レッカー移動業

当該企業による記述

Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.


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4.4

優良

TrustScore 5段階評価の4.5

3881件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 79%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

They were very helpful

They were very prompt. Communicated great and gave me great recommendations.

2025年9月26日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Driver was experienced and obviously…

Driver was experienced and obviously well trained. Completely professional and friendly.

2025年9月27日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Very nice & professional

Very nice & professional

2025年9月27日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Darnell, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち1の評価

You made a boo boo!!!!

Everything was fine except you charged me twice. I have spoken with the bank and that has been placed in dispute. I tried to get through on the phone but your AI made it impossible.

2025年9月22日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Carolyn, we sincerely apologize for the double charge and the difficulty you experienced trying to reach our team by phone — that is not the level of service DRIVE Roadside strives to provide. Billing errors like this are something we take very seriously, and we want to make sure it's resolved properly. If you'd like to request a refund, you can submit one at driveroadside.com/billing, and our team will review your case promptly. We appreciate you bringing this to our attention and are committed to doing better.

5つ星のうち5の評価

The driver was prompt

The driver was prompt, very pleasant and efficient.

2025年9月24日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Dan, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Professional Efficient and Punctual

Totally hassle free, very communicative and extremely punctual. Came to my house, got the job done and even took the time to check the other tires. Sean was awesome to deal with. You guys are the BEST

2025年9月23日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi William, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

He came and fixed it extremely fast and…

He came and fixed it extremely fast and it was super helpful.

2025年9月23日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Leslie, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Quick and great service

Quick and great service

2025年9月21日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Pascal, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Flat tire

The young man that came to change my tire was quick and efficient. Great customer service. Calling roadside assistance was fast too

2025年9月18日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Elizabeth, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Little wait time

Little wait time. Friendly technician

2025年9月21日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Kris, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Easy and fast response

Easy and fast response! App downloaded!

2025年9月17日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Jessica, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Cory, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

My battery was replaced quickly and I…

My battery was replaced quickly and I only had to wait for an hour from the point when my battery died. The person on the phone and the person that replaced my battery were professional and kind.

2025年9月19日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Daisy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Fast and easy

Good communication; easy to track; driver was friendly and fast!

2025年9月18日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Meredith, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Joe was very nice and kept me updated…

Joe was very nice and kept me updated every time. He was very helpful and hot my keys out of my car with no issues

2025年9月14日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Corthey, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Great service, quick responses

The driver was friendly, helpful, knowledgeable. The tow was on time if not early and got it off the truck and in the spot I asked no problems and with ease, pickup and the drop off!

2025年9月11日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi River, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

First call for assistance never showed…

First call for assistance never showed after waiting for 3 hours. Roadside showed within the first hour and the service was super fast.

2025年9月12日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Jeremy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

The service was quick and effective

I greatly appreciated the quick and effective service, the amount and clarity of communication, and the friendly employee that came to help out. I would absolutely rely on Drive Roadside again if I need help.

2025年9月12日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Jackson, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

Quick response and had me running in…

Quick response and had me running in short order The older gentleman was pleasant and professional

2025年9月12日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Steve, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

5つ星のうち5の評価

The technician showed up very quickly

The technician showed up very quickly. He was pleasant and I was on my way within 10 minutes.

2025年9月11日
Drive Roadside Assistance ロゴ

Drive Roadside Assistance からの回答

Hi Renea, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Trustpilot エクスペリエンス

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他の種類のレビューについての詳細はこちらをご一読ください。

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