This is the best iPhone protector I have had in all my years of buying protectionâŠthis for the iPhone 18 pro max. It is transparent, letting the iphone color come through, but it is also substantial... ãã£ãšèŠã
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Contacted customer service on a Sunday evening and received a response within an hour. Polite, professional, positive interaction. Super fast shipping and delivery. Love the products. The phone case i... ãã£ãšèŠã
I contacted them on their chat window and they were prompt. The case, screen protector and magnetic stand arrived 2 days earlier than what had been estimated. I'm not sure if the screen is just clear... ãã£ãšèŠã
I accidentally ordered the wrong size case, in spite of their vigilant reminder to double check the size of my phone. When I let them know of my mistake they were prompt and responsive and put a fix... ãã£ãšèŠã
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Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours âïž
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651 North Broad Street, 19709, Middletown, ç±³åœ
- hello@dropguys.com
- dropguys.com
4.7
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I MADE A MISTAKE WITH MY ORDER AND THEYâŠ
I MADE A MISTAKE WITH MY ORDER AND THEY CORRECTED IT FOR ME.
2026幎10æ3æ¥
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Dropguys ããã®åç
Thank you, Randy, for sharing your experience! We know order mistakes can happen, and weâre always happy to help get things sorted out. We appreciate you giving us the opportunity to make things right and are grateful for your support.
â The Dropguys Team
First-class product and service
Exceptionally durable iPhone cases and extremely helpful customer service. I ordered the wrong size and was immediately sent a replacement at no charge. Definitely recommend!
2026幎10æ2æ¥
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Dropguys ããã®åç
Thank you, Robert, for sharing your experience! We take pride in making durable cases and providing helpful, responsive customer service. Weâre pleased we could get the correct size to you quickly and make the exchange hassle-free. We appreciate your recommendation and your support!
â The Dropguys Team
Great products
Great products, incredible packaging, fast shipping, fantastic marketing.
2026幎9æ30æ¥
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Dropguys ããã®åç
Thank you for the wonderful feedback! We really appreciate you recognizing the quality of our products, packaging, shipping, and the work that goes into our brand. Thanks for taking the time to share your experience!
â The Dropguys Team
The Dropguys iPhone 18 Pro screenâŠ
The Dropguys iPhone 18 Pro screen protector is fantastic. Shipping was incredibly fast, and the alignment frame made installation 100% bubble-free. The glass is smooth and crystal clear.
Leviticus 25:14
2026幎9æ22æ¥
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Dropguys ããã®åç
Thank you for the fantastic review! Weâre thrilled to hear the iPhone 18 Pro screen protector was easy to install and delivered the clear, smooth finish you were looking for. We really appreciate you taking the time to share your experience!
â The Dropguys Team
Great customer service
Great customer service. I had a response to my email in a few minutes and was extremely helpful.
2026幎9æ28æ¥
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Dropguys ããã®åç
Thank you, Larry! We appreciate you taking the time to share your experience. Itâs great to hear our team was able to respond quickly and provide helpful support.
â The Dropguys Team
Highly Recommended!
Fast, friendly customer service, amazing products, I love Drop Guys!
2026幎9æ28æ¥
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Dropguys ããã®åç
Thank you, Richard! We really appreciate the kind words about our products and customer service. It means a lot to know youâre enjoying your experience with DropGuys!
â The Dropguys Team
Easy to work with
I ordered a case for a phone I had ordered from ATT. I NEED a new phone as the battery in my old one is bad. ATT lied to me, saying they could get the phone quicker than they actually could. They lied to me again saying they could transfer a deal to another phone but when I went to the store to get the phone, the store couldnât do that deal. In the mean time Iâve been communicating with DropGuys who have assured me that it will be no problem at all to swap out the case I ordered for whatever case I need when ATT can figure out which phone they can get me.
2026幎9æ24æ¥
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Dropguys ããã®åç
Thank you, Chris! We know phone orders donât always go as planned, so weâre happy our team could make the case exchange one less thing to worry about. We appreciate your patience and the opportunity to help!
â The Dropguys Team
Great customer service!
2026幎9æ24æ¥
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Dropguys ããã®åç
Thank you, Matt! We really appreciate the kind words and are grateful you took the time to share your experience with our customer service.
â The Dropguys Team
Great Customer Service!
Khamille with Dropguys responded quickly and was very helpful when I had to cancel an order.
2026幎9æ23æ¥
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Dropguys ããã®åç
Thank you, Susan! We really appreciate you taking the time to share your experience. It means a lot to hear that our team could respond quickly and make the cancellation process easier for you.
â The Dropguys Team
terrible case, no protection
My new s26 ultra was badly damaged on the back with cracks everywhere after a fall of a couple feet onto a driveway. This is a terrible product. DO NOT BUY.
2026幎9æ18æ¥
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Dropguys ããã®åç
Weâre sorry to hear about the damage to your S26 Ultra and understand how frustrating that experience must have been. If you havenât already, please reach out to us at hello@dropguys.com so we can look into what happened and see how we can help.
â The Dropguys Team
DROPGUYS have the best customer serviceâŠ
DROPGUYS have the best customer service I have ever experienced, I received the wrong item, and it was handled immediately in the best possible way. Their cases and screen protectors are fantastic, I have dropped my iPhone a few times, and thanks to the case it still looks brand new. Can't recommend this company and their products enough.
2026幎8æ27æ¥
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Dropguys ããã®åç
Thank you for such a thoughtful review! We appreciate you sharing your experience with both our products and customer service. Itâs great to hear our team could quickly resolve the mix-up and that your case has kept your iPhone protected through a few drops. Your support means a lot to us!
â The Dropguys Team
Dropguys ããã®åç
Hi Virginia,
Thank you for the wonderful feedback! We truly appreciate you recognizing our customer service and taking a moment to share your experience. Weâre always here to help whenever you need us.
â The Dropguys Team
Customer service for dropguys is great
Customer service for dropguys is great. Their product is quality as well.
2026幎9æ8æ¥
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Dropguys ããã®åç
Hi Sue,
Thank you for the kind words! It means a lot to hear that youâve been happy with both the quality of our products and the support from our team. We truly appreciate you taking the time to share your experience.
â The Dropguys Team
Quick response and rapid resolution
2026幎9æ3æ¥
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Dropguys ããã®åç
Hi Douglas,
Thank you for the kind words! We appreciate you highlighting the quick response and resolution. It means a lot to know our team was able to get things sorted without the runaround.
â The Dropguys Team
Great customer service
Great customer service, got back to me real quick, acknowledged my problem and help me to resolve it satisfactorily, 10 out of 10 service!
2026幎9æ4æ¥
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Dropguys ããã®åç
Hi Eduardo,
Thank you for the 10 out of 10! We really appreciate you taking the time to share your experience. Itâs great to know our team was able to respond quickly, understand the issue, and get everything resolved for you.
â The Dropguys Team
Awesome customer service and product
The process of ordering a cover for my new phone was super easy. Shipping was fast. Product is awesome. I ended up breaking my camera cover ordered a new one and I ordered the wrong one. Got a hold of them to order another correct one and they sent me a new one no charge and didnât even require me to send the one. I ordered incorrectly back all this transpired within three minutes on their website, it was unbelievably awesome Customer Service. I would highly recommend drop guys.
2026幎9æ1æ¥
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Dropguys ããã®åç
Hi Jon,
Thank you for such an amazing review! We love hearing that everything from ordering to shipping went smoothly, and that our team could quickly sort out the camera cover mix-up for you. We really appreciate the recommendation and your kind words about our customer service!
â The Dropguys Team
I emailed dropguys to ask about theirâŠ
I emailed dropguys to ask about their warranty policy for my phone cases. I had it for 2 years, and Iâm very careless, so it got a little wear and tear. They have great phone cases (I havenât had a crack in these two years), so I wanted to ask about a replacement. They responded in 3 minutes, and said that though theyâre sold out, they would give me a $100 gift card to use at their store! Khamille was great!
2026幎9æ1æ¥
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Dropguys ããã®åç
Hi Turner,
Thanks for sharing your experience! Two years of solid protection is great to hear, and weâre happy our team could help with a replacement option even while the case is out of stock. We really appreciate the kind words!
â The Dropguys Tea
Khamille was greatâ very straightâŠ
Khamille was greatâ very straight forward, providing information and good news.
2026幎8æ30æ¥
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Dropguys ããã®åç
Hi Jim,
Thank you for the kind words! It was a pleasure helping you, and we're happy we could provide some clear information and good news. We really appreciate you taking the time to share your experience!
The Agent was helpful and listened toâŠ
The Agent was helpful and listened to my needs and came up with a reasonable solution that was helpful.
2026幎8æ20æ¥
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Dropguys ããã®åç
Hi Ayanna,
It means a lot to hear that our team took the time to understand what you needed and find a solution that worked for you. Thanks for sharing your experience with us!
Dropguys were totally understanding ofâŠ
Dropguys were totally understanding of my cracked screen saver , and was happy to accommodate me with a new one
2026幎8æ19æ¥
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Dropguys ããã®åç
Hi Anthony,
Thanks for giving us the chance to help, and for taking the time to share your experience with us!
â The Dropguys Team
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