Absolute messers trying to return a item as it don’t fit wasting a lot of my time chasing them around
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I recently purchased a Drytino and I'm thoroughly impressed. Not only is the design stylish, but it's also highly functional. It’s kept me perfectly dry even during heavy downpours. The material is br... もっと見る
企業が回答しました
Received coat as ordered very promptly. Unfortunately,on first wearing there was a problem with one of the side vent poppers. I emailed Drytino and got a personal response within a few minutes with... もっと見る
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The coats are absolutely amazing quality I ordered one for myself initially and then my hubby said he wanted one I have just today purchased one for our daughter too, the coats came really quickly, I... もっと見る
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企業情報
当該企業による記述
The Drytino changing robe is ready for whatever outdoor activities you can throw at it. Designed to let you get changed anywhere, whilst protecting you from the elements, Drytino is the essential piece of kit for all outdoor activities. We offer free delivery, UK customer service, 30 days returns and a five star rated service.
連絡先
4.4
優良
128件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They don’t refund be careful
Absolute messers trying to return a item as it don’t fit wasting a lot of my time chasing them around
2026年8月25日
自発的なレビュー
Prompt delivery and very helpful…
Prompt delivery and very helpful return/exchange process. though you have to pay for returns which you do not have to with other companies which may put some people off
2026年1月6日
Drytino からの回答
Hello Kathryn,
Thank you for taking the time to share your 5 star feedback!
We’re really pleased to hear that you found the delivery prompt and our return/exchange process helpful. We appreciate your honest comments regarding return costs and understand this may be a consideration for some customers.
Your feedback is valuable and helps us continue to review and improve our services.
Thank you again for choosing us, and we hope to assist you again in the future!
Emma
My drytino is fab
My drytino is fab, keeps me warm and dry - great for dog walking and the school run!
Recently ordered something for my dog which didn’t fit and had to return it, Chloe in customer services was so great and really went out of her way to help, so shout out to her!
2026年1月9日
自発的なレビュー
Drytino からの回答
Hi Laura,
Thank you so much for your lovely review! We’re delighted to hear you’re enjoying your Drytino and that it’s keeping you warm and dry for dog walks and the school run — that’s exactly what it’s made for 😊
We’re also thrilled to hear about your great experience with Chloe. We’ll be sure to pass on your kind words to her — she’ll really appreciate the shout-out!
Thanks again for taking the time to share your feedback, and we hope you and your dog enjoy your future adventures with us. 🐾
Emma
Easy to choose item and place order
Easy to choose item and place order. Efficient delivery
2025年12月16日
Drytino からの回答
Hi Sharon,
Thank you for your feedback! We’re glad to hear you found it easy to choose your item and place your order, and that delivery was efficient. We really appreciate you taking the time to leave a 5 star review and hope to welcome you back again soon!
Thanks,
Emma
Drytino からの回答
Thank you, Andrew! We’re delighted to hear you’re very pleased with your jacket and that it arrived on time. It’s great to know you love how it looks. Thanks for taking the time to leave a 5 star review — we really appreciate it and hope you enjoy wearing it!
Thanks,
Emma
Great product and good service
Great product and good service. Unfortunately the coat didn’t fit but return was easy and refund was paid into my account very quickly. Thank you
2025年11月20日
Drytino からの回答
Hi Sue,
Thank you for the 5 star review!
I'm sorry you had to return the robe, but glad you had a easy experience doing so. We always try and make this a smooth process for our customers.
Many thanks,
Emma
The customer service is amazing and the…
The customer service is amazing and the dry robe is top quality really robust material and totally waterproof but soft too the lining is lovely Sherpa
Highly recommended
2025年8月13日
Drytino からの回答
Hello Jayne!
Thank you for your 5 star review!
Glad you are enjoying your new robe and that you would highly recommend.
Many thanks, Emma.
Very quick delivery great coat thanks
2025年2月11日
Drytino からの回答
Hello john,
Its great to hear that you love the robe and that you got this super quick.
Thank you for the 5 stars!
Kind regards
Emma
Excellent service quick despatch
Excellent service quick despatch i ordered a large dog coat and it was too big. Emailed and they exchanged for a smaller size, fits and looks great. I have found other sites just make you buy another size then reimburse when they have got your product back. 5*****
2025年2月7日
Drytino からの回答
Good Morning Nige,
Thank you for taking the time to leave a review.
We always try go above and beyond with our customer service and we are delighted that it appears we have done just that!
Thanks for the 5 stars....
Kind regards
Emily
Great
Great, quick delivery and exactly what I needed, the coat was as per description. Saved me on those cold and rainy football matches days, I would recommend 100%.
2025年2月10日
Drytino からの回答
Good morning Aleksandra,
We are really happy that our robe has lived up to your expectations!
Thanks for your recomendation....it goes a long way.
Enjoy the 'new warm' football mornings!
regards
Emma
Got my dog a matching coat to myself
Got my dog a matching coat to myself. The first size was too big but was exchanged with no fuss.
2025年2月10日
Drytino からの回答
Hi Sheena,
Thank you for taking the time to leave a review. We appreciate if so much as we know time is precious.
We are really glad you like the new dog robes.
Now your pup will keep as warm and dry as you in these winter months!
Thanks again
Regards
Lucy
Drytino からの回答
Good morning Vicky!
We hope you are well.
Firstly, thank you for your comments, we all appreciate the positive feedback.
We always aim to get our products out at quickly as possible as we want you to take full advantage of them!
thanks again
Emma (& the DT team)
Drytino からの回答
Good Morning Lynn,
its always great in a morning to enter work and see that all our good work pays off!
We really hope you get the best out of your robe, and are delighted you are happy with the quality.
Its extremely hard for us to portray how great our robes are in relation to build quality etc when selling products over the internet.
So such comments go a great way in helping us get that message out there!
Thank you!
Regards
Emma
Great product and superb delivery I…
Great product and superb delivery I bought 2 robes for my grandchildren they loved them
2025年1月2日
Drytino からの回答
Good Morning Mr Cripps,
Firstly, thank you for taking time out to give this review of the service and product.
Its great to hear that the children love the robes, they will definitely feel the benefit in these colder months!
Thank you again for this great review!
Take care
Emma
Super warm and cosy
Fast delivery. Coat is super warm and fits lovely. Does what it says on the tin! Waterproof, windproof and I’m as snug as a bug in a rug wearing it!
I’m 5”2 and it’s to my knees. So if you’re after a longer coat, check the length.
2024年12月31日
The customer service was fantastic
The customer service was fantastic, the team were extremely helpful when the robe I bought my husband was too small. The team responded to my queries quickly and clearly. The robes are a great quality as well.
2025年1月8日
自発的なレビュー
My husband absolutely LOVES his…
My husband absolutely LOVES his grey/grey lined coat. We have the DryRobe but it’s far too common now and wanted a different color. Drytino ticks all the boxes and is very stylish and excellent value.
2025年1月6日
Great product quick delivery.
Fast and efficient delivery - next working day. This is a great product. Good quality and perfect for dog walking in cold, wet, windy weather. I Highly recommend Drytino.
2025年1月6日
Great customer service
Great customer service, lovely product, only thing it was really oversized for a small. Customer service great through email dealt with my return for exchange to XS in a professional and swift manner.
2025年1月2日
Drytino からの回答
Hi Alison,
Thank you for your kind words in relation to our service, we really appreciate any feedback!
We will of course pass your feedback on to our design team.
Have a great day.
Regards
Emma
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