Drytino ロゎ
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Drytino レビュヌ 

128
•
TrustScore 5段階評䟡の4.5

4.4

衣料品提䟛業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I recently purchased a Drytino and I'm thoroughly impressed. Not only is the design stylish, but it's also highly functional. It’s kept me perfectly dry even during heavy downpours. The material is br... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Received coat as ordered very promptly. Unfortunately,on first wearing there was a problem with one of the side vent poppers. I emailed Drytino and got a personal response within a few minutes with... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The coats are absolutely amazing quality I ordered one for myself initially and then my hubby said he wanted one I have just today purchased one for our daughter too, the coats came really quickly, I... もっず芋る

䌁業が回答したした

䌁業情報

  1. 衣料品提䟛業者

圓該䌁業による蚘述

The Drytino changing robe is ready for whatever outdoor activities you can throw at it. Designed to let you get changed anywhere, whilst protecting you from the elements, Drytino is the essential piece of kit for all outdoor activities. We offer free delivery, UK customer service, 30 days returns and a five star rated service.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

128件のレビュヌ

5぀星
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1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(128)

過去12か月のレビュヌ数: 6件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great service

Great service, did not have the one I wanted in stock but were happy to suggest another style or put me at the top of list for when back in. Rapid response , very happy 😃

2024幎9月25日
Drytino ロゎ

Drytino からの回答

Hi Jade,

Just a quick note to say thank you for spending the time to leave a review.

We always appreciate feedback.....and brilliant when we have a satisfied customer.

Thanks again

Steven

5぀星のうち5の評䟡

Great quality coat

Great quality coat. Perfect for any use, Dog walking in Storms and in wet weather. Perfect for outdoors. Free delivery and returns highly recommend

2024幎9月12日
Drytino ロゎ

Drytino からの回答

Hi David,

Thank you for your review.

From the review it looks like we have ticked all your boxes, so that brilliant to hear.

Thank you so much

Emma

5぀星のうち5の評䟡

Top class

Quick delivery and quality robe

2024幎9月9日
Drytino ロゎ

Drytino からの回答

Hello Mr T,

We would just like to say thank you for your positive review.

Kind regards

Steven

5぀星のうち5の評䟡

Excellent

Excellent , perfect for mountains

2024幎8月20日
Drytino ロゎ

Drytino からの回答

Good afternoon Miss Dorota,

Glad the robe works for you!

Thanks for your time to review.

Kind regards

Haley

5぀星のうち5の評䟡

Excellent way to warm up after a swim.

Excellent way to warm up after a swim.
Very happy with this product.
Swift delivery.

2024幎8月19日
Drytino ロゎ

Drytino からの回答

Hi Lynda,

Just a quick note to say thank you for your comments and taking time out to leave a review.

We appreciate it!

Thank you

Haley

5぀星のうち5の評䟡

Robe is great quality

Robe is great quality , cheaper than other brands and came within days . Not much else to add tbh .

2024幎8月19日
Drytino ロゎ

Drytino からの回答

Hi Paul.

We just wanted to say we appreciate your comments and your time spent in leaving them.

Thank you from the DT team

Graham

5぀星のうち5の評䟡

Best Quality Robe on the market

Best Quality Robe on the market
Value for money - Plan to buy for children next month.

2024幎7月10日
自発的なレビュヌ
Drytino ロゎ

Drytino からの回答

Hi James,

Thank you for this review.....it is amazing!

This shouts out what we are trying to achieve in the market!

Thank you

Emma

5぀星のうち2の評䟡

Coat perfect - deliver by royal mail shocking -

Coat is lovely and fits a treat. Ideal for walking the dog. What let me down was the delivery service by royal mail - first delivery way outside the window provided, next didn't comply and deliver to my neighbour, third was to deliver to my local post office. Received confirmation it had been delivered. Post office didn't have it. I finally found it a few days later in a waste bucket which could've been emptied and I wouldn't have been any wiser. Shocking. At least I'm honest and didn't claim it never arrived.

Thanks for the update Emma some 4.5mths later however I did receive a call from your agent moments after I placed my review. Forcefully bullying and intimidating me to change my rating. I reported him to Trust Pilot who weren't interested. Therefore what's the point of having this service - is it worth the energy and time to write the review and ultimately how accurate are the ratings/comments.

2024幎6月10日
Drytino ロゎ

Drytino からの回答

Hello Tracy.

We are sorry to hear that our courier, Royal Mail did not meet up to your expectation, nor ours.

Unfortunately, this was out of our control, however, we would like to let you know that we did feedback this less than satisfactory service of Royal Mail, and advised them we did not expect this from our preferred carrier service.

This is something we rarely have to deal with, however it is very important that you have raised this with us.

Thank you for the feedback

Emma


Good Morning Tracy,

Thank you for taking the time to reply once again.

We will of course take this time to review how we approached this situation previously, learn from our mistakes in how we tried to resolve this and put further policies in place to ensure all feedback is deal with accordingly.

All feedback is important whether positive or negative as this helps us to become a better provider of products and services.

We thank you again for taking the time to reply.

Kind regards

Emma

5぀星のうち5の評䟡

Fast delivery and good value for money


Fast delivery and good value for money and the product was very good quality

2024幎5月30日
Drytino ロゎ

Drytino からの回答

Hello David,

Just a very quick message to say we really appreciated your views on product and our services.

Thank you for your time in sharing.

Regards

David

5぀星のうち5の評䟡

Great service and towel poncho is ideal


Great service and towel poncho is ideal for after sea swimming... keeps me so cosy and warm. Thankyou 😊

2024幎5月16日
Drytino ロゎ

Drytino からの回答

Hi Tracey,

We are really happy that the products you purchased do what they are meant to!

Thank you for your comments

Kind regards

Steven

5぀星のうち1の評䟡

Would not recommend at all!

Would not recommend at all!

2024幎5月2日
Drytino ロゎ

Drytino からの回答

Hello Mrs Kenrick.

We are all very disappointed to hear that you did not like our product, or there was something wrong with the service you received.

If there is any detailed feedback you could offer so that we can learn from this issue and make sure nothing like you have encountered is delivered again?

Any feedback is always welcomed as we want to be the best we can.

Kind regards

Steven

5぀星のうち5の評䟡

Blue and Grey Adult Drytino

Very fast delivery and easy returns for the coat that was too small. Love my drytino...blue with grey lining.

2024幎5月2日
Drytino ロゎ

Drytino からの回答

Hi Jules.

Thank you for the positive feedback, we will pass all comments back to the wider team.

thanks

William

5぀星のうち5の評䟡

Great product.

Great product.
Outstanding customer service throughout even when I had to return one of the items.

2024幎4月26日
Drytino ロゎ

Drytino からの回答

Good evening Nikki.

Great that you have received such good service from us as we pride ourselves on that.

Thank you for acknowledging and we hope you enjoy the robe.

Kind regards

Emma

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