Just received my 3rd order. Opted for express post this time as postage to Tassie can be a bit slower. Genuine product and fast delivery with excellent customer service email follow ups. Thank you onc... もっと見る
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I was sceptical at first when I came across the site. Ordered the dunhill blues not knowing if they’d turn up or not, they arrived within 3 days! The cigs are truly authentic, no chop chop or scam! I... もっと見る
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Just recieved my third order. Good , quick delivery. Again , great quality , genuine product. I've now had Dunhill Blue 6mg , Mevius and Marlboro Gold , all real deal. Hope these guys stick around.... もっと見る
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Easy to order think it was 8 or 9 days to wa delivery.. just have to remember to order again before you run out.. Seem to have more friends when you have smokes
企業が回答しました
4.7
優良
94件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Durrydutyfree からの回答
Dear Bugle,
Thank you for your feedback and for choosing Durry Duty Free. We are glad to hear that everything went smoothly with your order.
We appreciate your support and hope to have the opportunity to serve you again soon. Please feel free to reach out if you ever need any assistance!
Best regards,
DurryDutyFree Team
Just received my 3rd order
Just received my 3rd order. Opted for express post this time as postage to Tassie can be a bit slower. Genuine product and fast delivery with excellent customer service email follow ups. Thank you once again! Very happy customer. I’ll be back for sure 😊
2026年10月23日
自発的なレビュー
Durrydutyfree からの回答
Dear Leesa,
Thank you so much for your wonderful review and for your continued loyalty to Durry Duty Free! We are thrilled to know that your third order arrived promptly via express post and that you are pleased with our product authenticity, shipping speed, and customer service.
Knowing that our customers are happy with their experience means the world to our team. Thank you again for your trust and support. We look forward to assisting you with your next order!
Warmest regards,
DurryDutyFree Team
Durrydutyfree からの回答
Dear Josh,
Thank you for taking the time to rate us and for sharing your feedback. We are delighted to hear that you were satisfied with our delivery service.
Providing swift and reliable shipping to our customers is always our top priority. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
DurryDutyFree Team
I was sceptical at first
I was sceptical at first when I came across the site. Ordered the dunhill blues not knowing if they’d turn up or not, they arrived within 3 days! The cigs are truly authentic, no chop chop or scam! I hope this site stays around. Thanks 👍
2026年10月20日
自発的なレビュー
Durrydutyfree からの回答
Dear Customer,
Thank you so much for taking the time to leave such a wonderful and honest review!
We completely understand that trying a new site for the first time can make anyone hesitant.
We are thrilled to hear that your Dunhill Blues arrived in just 3 days and that you are 100% satisfied with our authentic quality and fast delivery.
Your trust and support mean the absolute world to us, and we are here for the long run! We look forward to serving you again soon.
Warm regards,
DurryDutyFree Team
Once again quality durries delivered no…
Once again quality durries delivered no worries 👍
2026年10月21日
自発的なレビュー
Durrydutyfree からの回答
Dear Chris,
Thank you so much for your continued trust and for taking the time to leave us another great review! We are thrilled to know that you are consistently happy with our product quality and service.
Your ongoing support means the world to our team. We look forward to serving you again soon!
Warm regards,
DurryDutyFree Team
Supper quick delivery
Supper quick delivery. Great customer service. Informed all the way from purchasing to arrival. Product as described
2026年9月30日
Durrydutyfree からの回答
Dear Leanne,
Thank you so much for such a wonderful and detailed review! We are delighted to hear that you enjoyed our fast delivery, clear order updates, and helpful customer service.
Keeping our customers informed every step of the way is top priority for us, and we are glad it made your shopping experience great. We look forward to welcoming you back!
Best regards,
DurryDutyFree Team
Great price and such early delivery
Great price and such early delivery
I will definitely be using this company again
2026年10月20日
自発的なレビュー
Durrydutyfree からの回答
Dear Julie,
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you were pleased with our prices and early delivery.
Knowing that you plan to shop with us again means a lot to our team. We look forward to serving you again in the near future!
Warm regards,
DurryDutyFree Team
One product out of stock
One product out of stock. Kept me covered with sending 3/4 and sending it as soon when available! Thank you ✅👍🏼
2026年9月30日
Durrydutyfree からの回答
Hello,
Thank you very much for your feedback and for your kind understanding regarding the temporary stock status.
We always aim to minimize any wait time by dispatching available items right away while arranging the remaining stock as quickly as possible. We truly appreciate your patience and support!
Best regards,
DurryDutyFree Team
Durrydutyfree からの回答
Hello,
Thank you for sharing your review with us! We are glad to know that you were happy with our competitive prices and efficient delivery service.
We truly appreciate your feedback and hope to provide you with a 5-star experience on your next order. Please feel free to reach out anytime if you need assistance!
Best regards,
DurryDutyFree Team
Durrydutyfree からの回答
Hi Teresa,
Thank you so much for choosing us for your first order! We're thrilled to hear that you had an excellent experience with our service and communication. We truly appreciate your support and look forward to serving you again soon!
Durrydutyfree からの回答
Dear Brian,
Thank you very much for your high rating and recommendation. We are pleased to know that our communication and service met your expectations. We truly value your business and look forward to welcoming you back again.
Durrydutyfree からの回答
Dear Julie,
Thank you for sharing your feedback with us. We are delighted to know that you experienced a smooth transaction and received great service. We sincerely appreciate your custom and look forward to serving you again.
Durrydutyfree からの回答
Dear Michael,
Thank you for taking the time to share your review. We are delighted to hear that you are very pleased with the product itself.
Please accept our sincere apologies for the 12-day transit time. Due to some unexpected carrier routing delays along the way, the delivery took longer than we would have liked.
We truly value your support and patience, and we look forward to providing you with a much smoother and faster experience next time!
Warm regards,
DurryDutyFree Team
Easy to order think it was 8 or 9 days…
Easy to order think it was 8 or 9 days to wa delivery.. just have to remember to order again before you run out..
Seem to have more friends when you have smokes
2026年9月29日
Durrydutyfree からの回答
Dear Kris,
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you found the ordering process seamless and were satisfied with our service. We truly appreciate your feedback and continued support. We look forward to serving you again whenever you need your next restock!
Warm regards,
DurryDutyFree Team
Durrydutyfree からの回答
Hi Kevin, thank you for the 5-star review! We're glad to hear your order arrived right on time. Hope to serve you again soon!
Durrydutyfree からの回答
Hi Karyn, thanks so much for your feedback! We always strive to keep our prices fair and affordable for our customers. Enjoy, and see you on your next order!
Quality product
Great communication, fast delivery, quality product. Professional service
2026年10月17日
自発的なレビュー
Durrydutyfree からの回答
Hi John, thank you so much for such a glowing review! Our team works hard to provide prompt service and top-quality products, so hearing this means a lot to us. Cheers for your support!
The smokes were b grade throat ticklers
2026年9月27日
Durrydutyfree からの回答
Dear Andrew,
Thank you for sharing your feedback with us. We are truly sorry to hear that your recent purchase did not meet your expectations.
Product quality is very important to us, and we would like to look into this matter further. Please feel free to reach out to our support team with your order details (Reference: 1333) so we can investigate and assist you properly.
Best regards,
DurryDutyFree Team"
Durrydutyfree からの回答
Hi Stuart, thanks for the great feedback! We're happy to hear that your ordering experience was smooth, fast, and budget-friendly. Appreciate your business!
The Quick response to my email…
The Quick response to my email regarding the product sent to a different state and fast redirect to correct address. Thank you
2026年9月19日
Durrydutyfree からの回答
Hi Glenda, thank you for sharing your experience! We sincerely apologize again for the initial routing mix-up, but we're really glad our team could resolve it quickly for you. Thank you for your patience and kind words!
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