Durrydutyfree レビュー 

Durrydutyfree からの回答

2026年10月12日

Hi Jacqui,

Thank you so much for taking the time to leave us a 5-star review! 😊

We know trying a new store can feel uncertain, so we're thrilled that receiving your order turned you into a confident customer! Thank you for sharing the word with your friends.

We look forward to taking great care of your next order!

Durrydutyfree からの回答

2026年10月12日

Hi Bill,

Thank you for your review and support! 🙏

We believe every customer deserves personalized, dedicated attention, so we're glad our service gave you peace of mind. Delighted to hear your parcel arrived in perfect condition!

Hope to see you back again soon!

Durrydutyfree からの回答

2026年10月2日

Hi, Mike
We are truly sorry to hear about your experience, and we take your feedback very seriously.
We have already reached out to you via email with your full order details and the latest tracking information. Rest assured, your package is not lost—it is currently in transit and on its way to you.
Please kindly check your inbox (and your spam/junk folder, just in case our message landed there). If you have any further questions or need additional updates, please feel free to reply directly to our email—we are here to help!
Best regards,
Durrydutyfree Team

Durrydutyfree からの回答

2026年10月12日

Hi Vicki,

Thank you so much for your review and feedback! 😊

We're glad you're happy with your product! To ensure discrete and protective shipping through Australia Post, packages are sometimes optimized into smaller, secure packs.

For your next order, please feel free to leave a note or contact our team, and we will happily make a note for our warehouse to ship your order in full cartons for you!

Durrydutyfree からの回答

2026年10月12日

Hi Josie,

Thank you so much for the 5-star review! 😊

We're happy to know you enjoyed our prompt delivery service. We always work hard to get orders out to our customers as fast as possible.

Look forward to serving you again soon!

Durrydutyfree からの回答

2026年10月12日

Hi Michael,

Thank you so much for the 5-star review! 😊

We're glad to hear that your package arrived safely in Cairns within 7 days and that you were happy with our pricing. Getting your orders to regional areas quickly and affordably is always our priority.

Thank you for choosing us, and we look forward to serving you again soon!

Durrydutyfree からの回答

2026年10月12日

Hi Justin,

Thank you so much for this awesome 5-star review and for sharing your experience! 🙏

We're thrilled to hear that your order arrived right on time and securely packaged, and that you're enjoying the red Che Ryo tobacco! Your endorsement means a lot to us and gives great confidence to other shoppers.

Thank you for your support, and we look forward to welcoming you back again soon!

Durrydutyfree からの回答

2026年9月28日

Thanks for your positive review. Yes we have that 12mg menthol, but it's out of stock at the moment. I'll let you know once it's available again Cheers.

Durrydutyfree からの回答

2026年10月12日

Hi Wayne,

Thank you for taking the time to leave us a 5-star review! 😊

We're glad to know your order arrived quickly. We always try our best to keep shipping fast and hassle-free.

Look forward to welcoming you back again soon! 👍

Durrydutyfree からの回答

2026年10月12日

Hi Vanessa,

Thank you so much for the 5-star review! 😊

We're delighted to hear that you experienced fast dispatch and enjoyed our customer service response. Helping with your delivery questions and getting your order out quickly is what we aim for!

Thank you for your support, and we look forward to serving you again! 🌟

Durrydutyfree からの回答

2026年10月12日

Hi Tess,

Thank you so much for the fantastic 5-star review! 🙏

We're thrilled to hear that everything went smoothly and quickly for you. Knowing that you plan to buy again and recommend us to others is the highest compliment!

We really appreciate your support and can't wait to prepare your next order! 🌟

Durrydutyfree からの回答

2026年10月12日

Hi Bronwyn,

Thank you so much for taking the time to share your review! 😊

We're so glad to hear that everything went seamlessly with no problems at all. Creating a hassle-free experience is always our main goal!

Look forward to serving you again in the future! 👍

Durrydutyfree からの回答

2026年9月26日

We are very sorry to hear that you have not received your order. We take this matter very seriously.

However, we noticed that this review is from an unverified buyer, which makes it difficult for us to locate your order details in our system. We would love to look into this and solve the problem for you as quickly as possible.

Could you please reach out to us directly via our official email or WhatsApp?

Please rest assured that we are here to help, and we are fully committed to resolving any issues you might have once we can verify your order.

Best regards,

durrydutyfree

Durrydutyfree からの回答

2026年10月12日

Hi Jason,

Thank you so much for the 5-star rating! 😊

We're glad to know you found our service easy to deal with and enjoyed the quick postage.

We appreciate your support and look forward to serving you again soon! 👍

Durrydutyfree からの回答

2026年10月12日

Hi William,

Thank you so much for leaving us a 5-star review! 🙏

We're delighted to hear that your package arrived safely and that you're happy with our reliable service and customer support.

Thank you for choosing us, and we hope to welcome you back again soon! 🌟

Durrydutyfree からの回答

2026年10月12日

Hi Kevin,

Thank you for the 5-star review! 😊

We're happy to know that everything was all good with your order.

Thanks for your support, and we hope to see you back again soon! 👍

Durrydutyfree からの回答

2026年10月12日

Hi Sandesh,

Thank you so much for the fantastic 5-star review! 😊

We're delighted to hear that you enjoyed our fast shipping and affordable prices. Providing great value along with quick, reliable service is always our top goal.

Thank you for your support, and we look forward to serving you again soon! 🌟

Durrydutyfree からの回答

2026年10月12日

Hi Nellie,

Thank you so much for taking the time to leave us a 5-star review! 😊

We're glad to know you enjoyed our fast delivery service. We always strive to get your orders to you as quickly as possible.

Look forward to serving you again in the future! 🌟

Durrydutyfree からの回答

2026年10月12日

Hi Lynn,

Thank you so much for this incredible review and for recommending us to your friends! ❤️

We know how important peace of mind is when ordering online, so we're delighted to hear that our customer service, discrete packaging, and 4-day delivery met your expectations.

We truly appreciate your support and can't wait to welcome you back for your next order! 🌟

Durrydutyfree からの回答

2026年10月12日

Hi Dean,

Thank you so much for this amazing 5-star review! 🙏

We're thrilled to hear that you appreciate our quick responses, great prices, and product selection. Earning your trust as an honest and legitimate store is the highest compliment we could receive.

Thank you for your support, and we look forward to serving you again soon! 🌟