Excellent delivery, excellent packaging, kept me updated all the way, the only little complaint I had if any was I couldnât take any extra guarantee out on it. But that still wonât stop me shopping wi... ãã£ãšèŠã
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I compared the prices of a Bergion 16200 bushing machine and some companies were charging £4,995 for exactly the same item with exactly the same accessories the Dynagem were selling for £1999.00. Why... ãã£ãšèŠã
The product was everything that I had expected and I'm very pleased with it. A little more communication with me after the order had been received would have been welcome (to have an idea of the leng... ãã£ãšèŠã
Bought a set of 3 punches for £29. Expected reasonable quality for almost £10 each but they are poor, no better than cheap amazon stuff. Told non-refundable. Poor attitude, poor customer service, woul... ãã£ãšèŠã
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Dynagem is a dealer and retailer of Jewellery and Watch Making Parts and Tools plus Gold, Diamonds, Jewellery and Watches as well as other Jewellery Industry related services we also sell to the trade as well as direct to retail customers.
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22 Hatton Garden, EC1N 8BA, London , è±åœ
- +44 (0) 3300438008
- info@dynagem.co
- dynagem.co
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Quick delivery thankyou
sold Chinese imitation
I Paid for high quality swiss tools and instead received fake chinese tools.
item not received
item not received - still waiting, unexpectedly out of stock - would not made the purchase if known this in advance
My purchase of this repair tool was exaggerated.
My purchase of this repair tool was confirmed by Dynagem. Subsequently, Dynagem cancelled my order, telling me that they didn't have sufficient stock to fulfil the order! So I don't have the tool.
I presume they have a reasonably modern stock control system, so don't understand why they have them on offer when they don't have stock.....very disappointed!!!
Very beautiful necklace well made
The delivery time was longer than expected after ordering. The necklace itself is beautiful but a lot shorter than I was expecting it to be. It is a very petite 16 inch chain but beautifully made.
Item was out of stock and refund wasâŠ
Item was out of stock and refund was issued.
I shouldnât have been able to complete transaction on an out of stock item.
The product was everything that I hadâŠ
The product was everything that I had expected and I'm very pleased with it. A little more communication with me after the order had been received would have been welcome (to have an idea of the length of time before I received it) and I was not expecting it when it arrived - these minor quibbles warrent a 4 rather than a 5.
Extremely fast service
Extremely fast service, really pleased with the item we received
Great service
Easy transparent website Great delivery times absolutely nothing negative to say. The purchase was exactly as I had chosen and was well represented on the website
Did not end up purchasing item asâŠ
Did not end up purchasing item as delivery times (4-7 days) was not as stated (Niton XL2 according to DynaGem Team requires several weeks delivery, but no ETA can be provided, nor is this stated anywhere on the DynaGem website). Only reason I am not leaving a fully negative review is due to the swift communication and email responses by DynaGem Team (Communication however was initiated from purchaser side). Overall not a satisfactory service, I ended up purchasing this item from different vendor where there was better communication and clear delivery times.
Very professional service & a new customer discount.
Very professional service. Also received a new customer discount. Bracelet is stunning and a lovely Christmas present. Thank you SO MUCH.
Great communication
Can trust for purchase
Item ordered was despatched immediately.
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