Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The guys are e-bikeshop are super helpful and very prompt. I had an issue with a part which failed just outside the warranty period. They jumped on it, got in touch with the manufacturer and had the... もっと見る
Unbelievable service. After a year of hassle free riding my bike developed a couple of slight issues. One phone call and both issues were sorted with replacement parts in days! They kept me informed o... もっと見る
From initial conversation, to viewing and test ride,everything was smooth and well organized. Sales team were very knowledgeable and helpful with sizing. Had test ride to check size. Time from ord... もっと見る
企業情報
当該企業による記述
Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.
連絡先
Coxbridge Business Park, GU10 5EH, Farnham, 英国
- 01252 279279
- sales@e-bikeshop.co.uk
- e-bikeshop.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt delivery, good price.
I bought the Thule Velocompact tow bar two-bicycle bike rack. It was a good price compared to other sites, and delivery was prompt. Very satisfied with e-bike shop.
Fast delivery and bang on what I needed
The fast and courteous response to my…
The fast and courteous response to my concerns and queries, not to mention the concessions to match other suppliers offers. Rapid response to questions asked, no matter how trivial.
Easy to order
So easy to order your E-Bikes and parts from the company, and very good customer service.
Great response from e-bike when I…
Great response from e-bike when I needed a replacement part for my bike. The part was delivered very promptly.
Part received quickly and well packed
Totally excellent The head bike…
Totally excellent The head bike mechanic Steve really knows his stuff
Easy ordering
Easy ordering, quick delivery, great price. Although the returns policy is not very clear and didn't know procedure if the part i wanted didn't fit which made me worry about ordering it. Turns out i need not have worried as it fit perfectly. If you simply tell me i can and how to return something that won't fit before i buy it i will use you again for sure.
Excellent thoroughout
Helpful advice throughout the purchase, good progress updates on the purchase, thorough handover of a beautifully built bike which I’m very happy with.m
I bought my Haibike allmtn 10 from here…
I bought my Haibike allmtn 10 from here back in 2022.
After 20 months of ownership motor had a fault, these guys sorted out new motor under warranty in 6 days, amazing customer service 👏
Excellent
Both Richard and his dad were very helpful. It was my first foray into owning an e bike and they gave me all the knowledge I needed to decide what to do. They combined excellent advice with great service and also gave me a great deal by price matching the same bike I had seen elsewhere .
No nonsense online transaction and…
No nonsense online transaction and great product and price . Rapid delivery too
Having a Cube Touring electric bike…
Having a Cube Touring electric bike myself I was interested in buying a similar bike for my wife. I found e-bikeshop by chance and saw that they were having a sale. I quickly ordered the bike for my wife as it was an excellent price and to my amazement it came a few days later, already prepared with just the handlebars and the pedals removed to fit it into a box . Re-attaching them was simple and everything worked perfectly (and still is) I could not have had better service and would thoroughly recommend anyone to buy from e-bikeshop.
Excellent service
Excellent service. Quick and safe delivery. Very attentive after service. Can’t fault it . Brilliant, definitely recommend
E-bikeshop top shop for bikes
The E-bike shop handled my purchase very well,delivery was correct and the bike was well packaged,
I can't tell you how pleased I am to own it.
Happy ebike customer
Having purchased on line made things a bit of a logistical problem. But there was no need for any concerns, as my purchase arrived safe and well a couple of days from purchase. Well packaged and all well instructed for build. I also took advantage of their 0% finance which was very convenient.

e-bikeshop.co.uk からの回答
Great service always helpful will not…
Great service always helpful will not be using any other dealer in the future would highly recommend them Ben and the team are great
Great guys - would recommend
Great guys, who were excellent at communication and offered a free bike check after 100 miles. Would recommend.
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