Great chat and great knowledge. Delivery service is always perfect and Matt always knows the answers I’m after. Can’t fault the place! The fish and corals are always beautiful and well cared for.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It’s always great dealing with the Eastern Marine Team. Every time I have bought coral from them I get a little surprise hitch hiker or two that’s beneficial to my marine tank.
Great shopping experience. The four coral frags arrived in excellent condition with good color and polyp extension. The Tridacna clam looks healthy and opens nicely, very well packed for shipping. The... もっと見る
Had great service and communication with them. Very helpful and always happy to discuss your questions and offering help and support. Great selection of fish and coral and always happy and very health... もっと見る
企業情報
当該企業による記述
Hi, welcome to EMA! We're New Zealand's leading Marine Aquarium Experts, specialising in the importing of live fish and coral from all around the world, as well as key dry goods brands such as Fauna Marin & Red Sea. Our highly trained staff are dedicated to helping you achieve excellence with your reef tank. Need help? Reach out!
連絡先
21/114 Wiri Station Road, Wiri, 2104, Auckland, ニュージーランド
- info@easternmarineaquariums.co.nz
- easternmarineaquariums.co.nz
4.9
優良
662件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Straight forward no problems at all
2025年1月21日
Great staff, great livestock and great coffee
As always a great friendly welcome AND a great coffee while looking around. Again 5/5!!
2024年4月5日
Don’t buy from here
Yet again you guys don’t send stuff in a timely manner. Will be avoiding your store and not recommending you to anyone. It shouldn’t take over a week for a 2 item order to even leave your store. I was assured it would be picked up Thursday to arrive today and tracking is still showing it’s with you. Despite me advising one item is needed urgently
2024年3月7日
EasternMarine Aquariums からの回答
Evening,
Understand your frustration entirely - we've refunded this order and are happy to provide it free for you once the Prime arrives in-stock. Our POS system is causing major headaches for our inventory system, so we are working as quickly as we can to sort this out. Thank you and sorry for dropping the ball.
Good service and delivery time
Ordered a few items was shipped and received it the next day. Really happy about the response time.
2024年3月5日
Happy mystery LPS frags
Ordered mystery LPS frags, loved it! Safely arrived and healthy. Fast delivery and communication. Thanks.
2024年2月16日
Good service.
Good service. Had a delay with package being sent. But they went the extra distance and put a Saturday ticket on so I got my order with minimal stress. Thank you.
2024年1月29日
I love the effective communication
I love the effective communication, and the friendly service, as well as always healthy fish being supplied. Never need to second doubt myself when I am at EMA. Matt is so patient and is always answering all my questions, which is really comforting.
2024年1月22日
I was so impressed buying fish from…
I was so impressed buying fish from here. I bought 2 clown fish and a turbo snail they were shipped quickly and got here (to the other end of the country) within 24 hours! The fish are awesome and we are very happy customers. Definatly will be buying from them again.
2023年12月6日
Great service prompt and efficient
2023年12月2日
Be careful of Cart Timer.
Black Friday deals were good, cart said it would hold your items for 30 minutes. It did not. When you went further along the purchase process it removed all the sold out items.
Edited: 1st December. They resolved this issue and put right. Thanks again!
2023年11月23日
EasternMarine Aquariums からの回答
Hey Liam, sorry to hear this happened. Things can sell out quickly especially when the website is very busy. Please email us and we will help sort this out for you. Thanks for the order!
11 out of 10
Nice and quick processing of my order. Packaging was excellent and contained a chocolate fish. Along with my receipt which had a handwritten 'Thanks for your order' on it. The fish had me straight away as it put a smile on my face. This wasn't a huge order either, under $80.
Well done EMA you have gained yourself a customer. I'll have to come and visit.
2023年11月14日
Excellent advice and service fish were…
Excellent advice and service fish were healthy and arrived in excellent condition. Fast over night delivery with clear communication regarding pick up. Would highly recommend to contact Matt when setting up an aquarium or buying fish, corals, equipment, fish food, supplements anything to do with the hobby.
2023年11月8日
Awesome support.
Awesome support in getting my reef tank up and running and helping me pick the right gear for the job but not extra stuff I dont need. PS my fish love your frozen food!
2023年9月29日
Quick n cheap
2023年9月3日
Great customer service
Everything is clean and well organised and Matt is always willing to answer questions and help me find what I need.
2023年8月31日
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