Worst warranty company you can get coverage from. They slow play your repair so you are out of a car for weeks on end. Then they use some aspect of your contract to deny coverage. You pay almost 4k a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Save your money!!! Every time we have tried to use the warranty it’s been denied. Read the fine print and it covers very little. We paid almost 4k for the top of the line contract and have found... もっと見る
We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... もっと見る
企業が回答しました
Easy care made our worst nightmare a more enjoyable experience. No one enjoys car repairs or paying for insurance. We had a great experience with EasyCare, they handled our claim and they were able to... もっと見る
企業が回答しました
企業情報
EasyCare について
当該企業による記述
EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.
EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.
With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.
Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.
連絡先
6010 Atlantic Blvd, 30071, Norcross, 米国
- 800-458-7071
- info@easycare.com
- easycare.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 54%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wish there was more under warranty.
Paying a lot of money for a warranty and should have more in warranty. Some of these auto shops need to be more knowledgeable on how warranties work. Ford I thought was the best for warranty, but not so sure now for the 2013 F150.

EasyCare からの回答
Representative was polite
Representative was polite, courteous. Took the time to answer my questions. Did not rush me or make me feel like I was an inconvenience. Knowledgeable. Did not give me the run around.

EasyCare からの回答
I got the easy care through my dealer
I got the easy care through my dealer. They submitted a claim that was authorized before the work was done, but they gave my dealer a really hard time approving the claim when the work was completed.
Eventually it was approved. If I had done it myself, the claim may not have been approved.
All insurance companies are like that. They just want to decline, decline and decline.

EasyCare からの回答
It was an excellent experience
It was an excellent experience, from scheduling an appointment to picking up, they explained the work order and having EasyCare by our side is wonderful

EasyCare からの回答
There was no hassle to receive payment
There was no hassle to receive payment. I was surprised how easy and professional my claim was handled.

EasyCare からの回答
Does not cover all engine repair
I bought this this with understanding that ALL major engine repair would be covered. Not the case. Engine cooling system (major engine repair) not covered. I will never purchase with this company again.

EasyCare からの回答
Everything was handled through the…
Everything was handled through the dealership and the vehicle was repaired under warranty. Easy care has done many repairs under this extended warranty

EasyCare からの回答
This company is honoring their…
This company is honoring their commitment to make sure customers are able to rely fully to their agreements.

EasyCare からの回答
I paid my absorbent deductible only to…
I paid my absorbent deductible only to pay for a portion of the parts and a portion of the labor, your not the only warranty company out there . It would have been cheaper for me to just buy the parts and put them on myself . We went backwards on that one . I am interviewing many other companies as we speak.

EasyCare からの回答
The dealership handled everything
The dealership handled everything with claim. I didn't need to call or be involved which was perfect

EasyCare からの回答

EasyCare からの回答
You guys don’t want to fix anything…
You guys don’t want to fix anything after people buying this kind of extended warranty. I had to have a water pump put on my car and it had saturated the serpentine belt with antifreeze and you guys did not cover that and that is not my fault that the serpentine belt got covered with antifreeze so therefore I had to pay out-of-pocket and that is not OK. Then I had to go through a bunch of In-N-Out bull crap trying to get my water pump covered it took them two weeks because they had to go through you guys and you guys they had to do a diagnostics. Don’t send it to you guys. You guys determine if you’re gonna cover it blah blah blah that’s totally uncalled for. I do not think that I will be purchasing your extended warranty on any other vehicles that I purchased.

EasyCare からの回答
Easy care took care of the problem in a…
Easy care took care of the problem in a timely manner. Got my vehicle back and it runs great. Didn’t pay much out of pocket. They’re great.

EasyCare からの回答
Denied claims
Before I start I accept partial responsibility for not understanding the claims process. I have attempted to make 2 different claims. The first time I was denied due to them saying I didn't properly winterize my thankless water heater. I did winterize. This time I had a gas regulator Crack and start leaking. I called mobile service and didn't know I had to have pre approval. The pre approval process was on page 6 if the 8 page agreement. I am not a lawyer so I guess I should have read the whole agreement. I feel like I wasted 4300 dollars.

EasyCare からの回答
Happy for the coverage
Happy for the coverage. My vehicle was in the shop four days. One day the Dealer was waiting for the approval to proceed.

EasyCare からの回答
I had to get my car fixed and you saved…
I had to get my car fixed and you saved me over 500 dollars because of my easycare protection.

EasyCare からの回答
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他の種類のレビューについての詳細はこちらをご一読ください。
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