EasyCare レビュー 

188
TrustScore 5段階評価の3

3.2

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Worst warranty company you can get coverage from. They slow play your repair so you are out of a car for weeks on end. Then they use some aspect of your contract to deny coverage. You pay almost 4k a... もっと見る

5つ星のうち1の評価

Save your money!!! Every time we have tried to use the warranty it’s been denied. Read the fine print and it covers very little. We paid almost 4k for the top of the line contract and have found... もっと見る

5つ星のうち5の評価

We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... もっと見る

企業が回答しました

5つ星のうち5の評価

Easy care made our worst nightmare a more enjoyable experience. No one enjoys car repairs or paying for insurance. We had a great experience with EasyCare, they handled our claim and they were able to... もっと見る

企業が回答しました

企業情報

  1. 自動車保険代理店
  2. 保険代理店
  3. 保険ブローカー
  4. 保険会社

EasyCare について

当該企業による記述

EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.

EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.

With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.

Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.


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3.2

まあまあ

TrustScore 5段階評価の3

188件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 54%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(188)

過去12か月のレビュー数: 56

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We had an oil leak and got two…

We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with EasyCare so I gave him the contact info. Upon picking up our car the next day, the shop manager said calling EasyCare to get the authorization went timely and smooth, and the shop received payment very quickly.
So we’re very pleased with our first time use of EasyCare!

2025年6月17日
EasyCare ロゴ

EasyCare からの回答

Thanks for sharing your experience! We’re glad to hear your first claim with EasyCare went smoothly and that your repair shop had a positive experience as well. We appreciate you choosing us!

5つ星のうち5の評価

The claim went so smoothly

The claim went so smoothly. It was my first claim other than getting a tire fixed and it was so easy and very impressive.
The mechanic was so impressed that he said he is going to recommend Easy Care to other customers of his who are looking for a warranty company.
The auto repair shop submitted the claim late on a Thursday and by the next morning the shop had been paid and my car repaired on Friday afternoon.
I am extremely happy to have this warranty from this company. The best!

2025年6月19日
EasyCare ロゴ

EasyCare からの回答

Thanks for the great feedback! We’re glad your claim was quick and easy.

5つ星のうち3の評価

EasyCare initial use

Everything was great initially with the facility confirming easy care use, the dealership for Dodge themselves didn’t use EasyCare which is disappointing. Nonetheless, everything was great and service was awesome until the facility had to call in and wait on the line for over an hour as to how deductible work and payment being received. In the end, speaking with several people it was finally resolve that I would only pay the deductible once. Hence the 3 stars, thank you.

2025年6月16日
EasyCare ロゴ

EasyCare からの回答

Thank you for your feedback. We're glad the service itself went smoothly, though we understand the delay and confusion around the deductible impacted your experience. We appreciate you taking the time to share this.

5つ星のうち5の評価

Easy care customer service is top l…

Easy care customer service is top l notch. I have never had a bad experience and my Warranty has cover so much and has saved me thousands of dollars I can't recommend them enough! They are fantastic.

2025年7月8日
EasyCare ロゴ

EasyCare からの回答

Thank you for the kind words! We're glad to hear you've had such a positive experience with EasyCare.

5つ星のうち4の評価

I was disappointed the towing was not…

I was disappointed the towing was not fully covered and the labor to change the sensor was not fully covered.

2025年6月19日
EasyCare ロゴ

EasyCare からの回答

Thank you for your feedback. We're sorry to hear your experience did not fully meet expectations. If you'd like to review the specifics of your coverage, please have your contract number or the last 6 digits of your VIN ready and contact our customer service team at 800-538-4181. They’ll be happy to walk through the details with you.

5つ星のうち5の評価

Very easy and quick process

Very easy and quick process - thanks for making this one of the best services around.

2025年6月25日
EasyCare ロゴ

EasyCare からの回答

Thank you for the review! We're happy to hear the process was quick and easy for you.

5つ星のうち1の評価

They didn’t even cover my Gap…

They didn’t even cover my Gap insurance. Awful service

2024年6月23日
EasyCare ロゴ

EasyCare からの回答

We're sorry to hear about your experience. To review your GAP coverage details, please contact our customer service team at 800-538-4181. For faster assistance, please have your VIN or Contract Number ready when you call. You can also visit easycare.com/my-easycare to explore additional support options.

5つ星のうち5の評価

What I thought was going to cost me a…

What I thought was going to cost me a lot of money didnt. I get great service each and every time I need an exam or new glasses

2025年2月1日
EasyCare ロゴ

EasyCare からの回答

Thank you for the feedback! We're glad we could make the process easy and affordable for you. Looking forward to serving you again!

5つ星のうち1の評価

I paid for gap coverage and they only…

I paid for gap coverage and they only paid part of what was left. I’ll never use easy care again. What a scam. I’m still making payments on a totaled car.

2025年6月6日
自発的なレビュー
EasyCare ロゴ

EasyCare からの回答

We're sorry to hear about your experience. To review your GAP coverage details, please contact our customer service team at 800-538-4181. For faster assistance, please have your VIN or Contract Number ready when you call. You can also visit easycare.com/my-easycare to explore additional support options.

5つ星のうち5の評価

It has always been very easy to file…

It has always been very easy to file claims with EasyCare. Processing claims have been efficient and timely. EasyCare understands the importance of having reliable transportation and makes the effort to meet the needs of the insured.

2025年2月7日
EasyCare ロゴ

EasyCare からの回答

Thank you for your feedback! We're happy to hear that your claims process has been smooth and timely.

5つ星のうち1の評価

I was told my engine was being replaced…

I was told my engine was being replaced due to the block being out of spec and causing the coolant consumption. I expected a new engine. A used engine was installed that was in worse and unknown condition the the original. The vehicle was ruined. People need to be upfront on the use of used parts. Would never use this company again.

2025年5月22日
EasyCare ロゴ

EasyCare からの回答

We’re sorry to hear about your experience and understand your frustration. If you’d like to discuss your coverage or the details of your claim further, please contact our Customer Experience team at 800-538-4181. Having your VIN or Contract Number ready will help us direct your concerns appropriately.

5つ星のうち1の評価

BUYER BEWARE! Think twice before purchasing EasyCare

BUYER BEWARE! After YEARS of paying premiums on an advertised "Bumper to Bumper" extended warranty policy, I've now had my claim denied because of a hidden exclusion that says we cover parts unless an excluded part (such as a spark plug wire) fails causing damage to another part. Of course, while EasyCare has had its pockets lined for years with my premiums, they now refuse to even reach a middle ground to help cover the cost. Customers with EasyCare are deceptively sold a "trap door" policy that lures them in at the time of purchase, only to have the carpet pulled out from under their feet when it matters most. Cars don't exist in a vacuum of parts that work independently of each other. They're assembled together and rely on each other to work. EasyCare knows this and opts to manipulate and take advantage of customers' false security in purchases their extended warranty only for them to play gotcha later and deny a claim. This is theft at worst and deceptive trade practice at least. It should be investigated by the FTC and is most certainly a claim I'll intend to pursue under the Unfair and Deceptive Trade Practices Act.

2025年5月28日
自発的なレビュー
EasyCare ロゴ

EasyCare からの回答

We’re sorry to hear that your experience with your coverage did not meet your expectations. If you’d like us to take another look at your claim or review the terms of your contract in detail, our Customer Experience team would be happy to assist. Please contact us at 800-538-4181 and have your VIN or Contract Number available so we can better understand your situation.

5つ星のうち5の評価

Always have that extra coverage

Quick, easy, and efficient when it came to covering the remaining amount on my vehicle that was totaled

2024年6月3日
EasyCare ロゴ

EasyCare からの回答

Thank you for sharing your experience! We're glad to hear the process was quick and efficient during a difficult time.

5つ星のうち1の評価

Take a long time to process claims

Take a long time to process claims

2024年6月14日
EasyCare ロゴ

EasyCare からの回答

Thank you for bringing this to our attention. We’re sorry the claims process took longer than expected. If you could provide the last 6 digits of your VIN or your Contract Number, we’ll forward your concerns to the right team.

5つ星のうち5の評価

I ran something over in the road and…

I ran something over in the road and hadnt even noticed that it damaged another tire until that morning. The service woman was kind and was also able to replace that tire as well. This easy care has been a lifeline.

2025年1月6日
EasyCare ロゴ

EasyCare からの回答

We're so glad to hear that you had a positive experience. We appreciate you taking the time to share your feedback.

5つ星のうち2の評価

Took months to get a response

Took months to get a response. Just to get this email that states thanks for my claim. I don't need ro hear that. I need my refund

2025年1月10日
EasyCare ロゴ

EasyCare からの回答

We’re sorry to hear how frustrating this has been for you. Please share the last 6 digits of your VIN, we’ll make sure your concerns are passed along to the right team.

5つ星のうち5の評価

I haven't used my policy yet

I haven't used my policy yet. I would love to have a copy of my policy.

2025年5月6日
EasyCare ロゴ

EasyCare からの回答

Thanks for reaching out! Please send us your VIN or Contract Number

5つ星のうち5の評価

Driver’s seat motor

I needed the motor on my drivers side fixed. easy care covered the entire cost. It’s the best warranty coverage!

2025年2月4日
EasyCare ロゴ

EasyCare からの回答

We’re so glad to hear that your repair was fully covered and that you’re happy with the coverage! Thanks for taking the time to share your experience — we appreciate it.

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