easymanuals.co.uk レビュー 575

I read some of the reviews and was slightly apprehensive but after asking a few questions via their whatsapp channel I was happy to go ahead.

I ordered a VIN specific model and what I received was a VIN specific OEM manual and I am very happy. The manuals, as you would expect, assume a certain level of knowledge but for me this is money well spent. I have a manual that shows me how to accomplish maintenance tasks to manufacturers specification.

I have been searching for this level of knowledge for many years, sadly the Haynes online manuals in the main are very generic. This is about 10,000 pages of manual for my car. Highly recommeded.

Had a problem with my order, i send them a mail and after 24 hrs ,they got allready a solution/answer for it and it worked. So great costumerservice.

would give zero but that does not seem possible. first manual that was supplied was incomplete. next manual that was supplied also incomplete. purchased the manual for an i20 off their site which was advertised for models 2008-2020. low and behold they do not have the manual for my car and keep pushing me from pillar to post with excuse after excuse and now radio silence.

My search is over! I am a semi-professional mechanic, and I am sick of so many jokers online, mostly on eBay who just sell anything and give you no follow up or refund. Came across easymanuals when I was down another rabbit hole looking for a manual for another project. I am so long in the tooth now I know what I am looking for. I messaged Owen who was a nice enough guy and he answered my questions, nice to speak to a native English speaker and not an AI robot. Gave me the answers I needed and I got the manual and bloody hell it is great. Further orders will follow.

Been using a software program another website sold me which is too complicated, asked easymanuals if their manual was the same and they offered me a PDF manual as a different option, they sent a preview for me and I bought the manual as a downloadable file. The workshop manual is much easier to use that the software program and I can use it on my tablet when I am making repairs which is better for me.

Happy with the service received, the download was delivered in the designated time frame and the document was exact to my vehicle specifications given to easymanuals.

So I am glad I read reviews on here before I bought my manual as like a few others I got the wrong product and thought oh god what's this!! I chatted to Beth I think it is and she sent me a link to an alternative manual that downloaded straight away. I might not have thought to contact them and then this review might be completely different. Hats off to them, they are a great company.

Made me my own custom manual! Just what I need to fix my car! Great service.

After a year, I have neither received a manual nor gotten my money back. They claim the return period has expired. My emails and inquiries were either ignored or answered with excuses. With my VIN, Easymanuals couldn’t do anything, and I get the impression they aren’t actually capable of producing manuals—at least nothing you couldn’t find for free on the internet. €145 completely wasted. Stay away from Easymanuals!

Excellent. Offered me a choice and refunded me the difference when I chose the simpler option.

There were no issues with the order or payment.
I think the PDF format is ideal as it can be opened on virtually any device, including PCs, smartphones and tablets. Another advantage of the PDF format is that you can zoom in on images if necessary. This is the manual I’ve always wanted, with lots of clear photos and illustrations. Highly recommended!

First class service special thanks to Jim and Rich want above and beyond for my order manual was just what I needed the guys also included the pc software would definitely highly recommend there guys for all your car manuals 2nd to none service 👌

Actually one star is too kind. Don't go anywhere near this company, the download you'll get isn't just one but 3 downloads and a 12 yr old geek will struggle with those. Support was absolutely useless, offered, a pdf, perhaps when I can find one...
This is a near to a scam as I hope most will ever experience, don't buy, run like hell!

Updated review: I eventually received the workshop manual I had purchased, and it is exactly what I needed – so on that front I am satisfied. I am raising my rating as I did receive what I paid for, however I would like to note that the communication along the way was not on a professional level.

Opdateret anmeldelse: Jeg modtog til sidst den værkstedshåndbog jeg havde købt, og den er præcis det jeg havde brug for – så på den front er jeg tilfreds. Jeg hæver min vurdering da jeg har fået det jeg betalte for, men vil dog bemærke at kommunikationen undervejs ikke var på et professionelt niveau.

I have been a customer of easymanuals for about three years now and I have always had no troubles at all. Last manual I got was for 3 months access online to every Mercedes Vehicle manufactured. Who else does this! Amazing. I was chatting to Jim and he said that they are getting a flurry of bad reviews lately and so I jumped on here and I can see that there is some trolling going on. So just to balance things out and give some tips for anyone buying a manual, firstly don’t use anyone else, easymanuals are the best, I have tried them, all, there are loads and they are all resellers I know for a fact that easymanuals create their workshop manuals because they have done it for me a couple of times. So there is that. They are also really knowledgeable about what they sell and finally they will help you loads and loads. So ignore those babies showing their toys out the pram because they can’t use a computer or the Karens who shout scam because their internet is slow. From a loyal customer. You can’t go wrong with easymanuals.

I recently purchased some Vauxhall wiring diagrams as you just can’t get them anywhere. The sale was quick and I got the download to my email pretty much instantly. The format was not something I had heard of and I thought I had been scammed. Support were good and explained things and I got the files open without any problems, I have since printed all the diagrams out I need and it has saved a load of time.

I purchased the workshop manual for the Vauxhall Movano 2010-2018. There is no facility to search what you want its a case of scrolling, which is fine to a point. The biggest disappointment is that there appears to be many links in the document for exploded diagrams etc that don't work and that is where a lot of the information you want is held. The guidance on any repair or procedure is so minimal and supported by such simplistic and basic sketch drawings as to be near useless. It will point out totally obivous things like a hose clip or a fixing bolt but nothing of use like how a connector comes apart... I looked at several tasks like changing a brake disc or removing the central rear brake light and frankly I'd be just as well working it out for my self rather than refering to this document which was zero help on either task.... I actually bought the manual to find out about the auxillary water pump and Ad-blue systems where they were located on the vehicle... but could find absolutely no reference to them anywhere in the document. I've gone back to the vendor with my issue and requested a refund as it was a total waste of my £15... of course there is radio silence now. I wish I'd paid £15 more and got the Haynes online manual, a trusted brand that I'll bet would have held answers to all my questions.

Bought a manual off easy manuals and at first I couldn’t get the the manual to work, I spoke to the support team and the reason I am still giving this 5 stars is because of their support, honestly the team couldn’t of done enough and were really supportive giving me alternative versions of manuals and step by step instructions until it was sorted, manual is brilliant, price was great and thank you to both Beth and Rich, I will definitely be using easy manuals again.

I contacted the support over a week ago because I have an issue with the manual I bought. It doesn’t work on a MacBook with a M1 chip.
No response whatsoever.
Wasted my money for nothing.
Nope, this is not a fake review!!!
You better check your emails!!!
Update:
Provided information to the company, still no response.

Ordered a usb manual one and a half months ago for a Fiat ducato, after about two weeks i received a usb with seven pages of absolutely useless information.
When contacted the response was swift offering files to download, or the correct manual by usb if desired.
I requested the usb, after not receiving one for another ten days I contacted again, a week after this I received the wrong manual for a much later model.
I have contacted again twice and not heard anything back. Very disappointed, it’s not a big ask.
I will be requesting a refund,

Added in response to your reply on 13th February:

Well, you didn’t respond to my last email, though it’s amazing how quick you respond to a review

So?…. This is a copied/pasted email from myself to easymanual support on 2nd February (11 days ago) to the thread of previous correspondence:

Hi Beth

I have just received the usb, however it is only for 2006 onwards models and it is a pdf that is available for free to download on the internet

I'm very disappointed in having waited so long for something that is of no use to me again

Please can you send the correct manual as ordered, for a 1982-1994 model

Sincerely

Greg Ashworth
——————————

Note: only 2 usb received to date, only one proof of postage.

To add to this, it was a usb that was ordered….. this is what was advertised, and that is what I purchased

The downloads, were they the same as the last usb that was sent? As in the much later model of vehicle? Who knows.

To reiterate also, the first usb I received was indeed just seven pages, including pictures of a front cover of a manual.

Is this what constitutes a ‘manual’ to easymanuals?

Still, very disappointed
Please look back over our thread of communication and you will see the above email sent 11 days prior to your response.