EcoGreen Movers | Removals | Relocations | Recycling レビュー 114

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年4月27日

Hello there!

Thank you so much for your kind words and for trusting EcoGreen Movers with both of your moves over the last 6 months.

It was a pleasure assisting you with your move from Kent to Scotland and then again with your move within Scotland. We’re delighted to hear that you found our team friendly, approachable, professional, and efficient. We’re also glad we could help with other things beyond just the moving process.

Your recommendation means a lot to us, and we truly appreciate your continued trust and loyalty. Customers like you are the reason we work so hard to deliver the best possible service.

We look forward to helping you again in the future.

Kind regards,
EcoGreen Movers Team

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年4月8日

Hi there,

Thank you so much for your kind words — we really appreciate you taking the time to share your experience.

We’re glad to hear everything ran smoothly and that the team kept you well informed throughout the move. I’ll be sure to pass your feedback on to the crew — they’ll be pleased to know their hard work and attitude made a positive impact.

Wishing you all the best in your new home, and if you ever need us again, we’ll be more than happy to help.

If you know anyone planning a move, we’d truly appreciate you recommending us to your friends and family — it means a lot to our team.

Kind regards,
EcoGreen Team

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年4月8日

Thank you for your kind words — we truly appreciate you taking the time to share your experience.

We’re glad to hear that, overall, you had a positive experience with EcoGreen. While we always aim for a seamless service, we also take pride in how our team responds and resolves any challenges along the way, so it’s great to know that came through.

Jess will be especially pleased to hear your feedback. Her commitment to supporting our customers and seeing things through properly is exactly what we strive for as a team.

We’re grateful for your trust in us, and we wish you all the very best moving forward. If you ever need anything in the future, we’re always here to help.

Kind regards,
EcoGreen Team

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年4月26日

Hello there!

It's been awhile.

Thank you so much for your kind words and recommendation.

From all of us at EcoGreen Movers, we truly appreciate your support. We’re delighted to hear that you found our team friendly, polite, and helpful. It was a pleasure assisting with your move, and we’re always here if you need us again in the future.

Thank you once again for choosing EcoGreen Movers.

Kind regards,
EcoGreen Movers Team

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年4月3日

Hi there,

Thank you for your kind words — we really appreciate you taking the time to leave this review.

We’re glad to hear you found the service quick and efficient, and that our communication met your expectations. That’s exactly the standard we aim to deliver on every move.

Your recommendation means a lot to us, and if you’re happy with our service, we’d truly appreciate you recommending us to your friends and family.

Kind regards,
EcoGreen Movers Team

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年4月1日

Hi,

Thank you for your kind words — we truly appreciate it. It’s been a pleasure working with you, and we’re grateful for the trust you’ve placed in us.

We take great pride in running a reliable, family-led business, so your feedback means a lot to the entire team.

If you know any friends, family, or colleagues who may need our services, we’d really appreciate a recommendation. We’re always here to help and committed to delivering a smooth, high-quality service every time.

We look forward to working with you again in the future.

Kind regards,
EcoGreen Team

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年3月31日

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re glad to hear you found the team professional, careful, and efficient. That’s exactly the standard we aim to deliver on every move.

Your recommendation means a lot to us, and we’d be grateful if you keep us in mind for any future moves or pass our details on to friends and family who may need our help.

Kind regards,
EcoGreen Movers & Removals

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年3月31日

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re delighted to hear that your move went smoothly and that the team were punctual, professional, and handled everything with care. Making the process as stress-free as possible is exactly what we aim for.

Your recommendation means a lot to us. If you know anyone else who may need help with a move, we’d be grateful if you passed our details on.

Wishing you all the best in your new home, and we’re here whenever you need us again.

Kind regards,
EcoGreen Movers & Removals

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年3月31日

Hi Paul,

Thank you for your feedback — and I’m pleased to hear that our team were friendly, professional, and worked hard throughout your move. I’ll be sure to pass that on.

I’d like to clarify that our pricing is based on several key factors, including:

The type of property and access conditions (e.g. stairs vs lift, distance to vehicle)
The volume of items and accuracy of the inventory provided
The time required to safely load, transport, and unload
Any additional time on the day due to increased volume or changes in scope
The impact on scheduling, as extended jobs can affect other customers booked in

Where there are significant differences between the original booking details and the actual move on the day, adjustments to the cost are necessary to reflect the additional time, labour, and operational impact.

It’s also important to highlight that where excessive additional items or extra works arise beyond the agreed scope, these would typically need to be booked as separate jobs, particularly when requested at short notice or on the same day. Accommodating this within an active move requires additional resources and disruption to scheduling, which is reflected in the cost.

In addition, our team carries out a pre-move check within 24–48 hours prior to the move to reconfirm all details. This step is designed to avoid any discrepancies on the day. If items are missed or not declared at this stage, it can result in additional charges, which are always clearly communicated along with the reasons.

That said, we always make every effort to assist on the day to avoid inconvenience. Our team operates with a high level of efficiency and organisation, allowing us to complete moves smoothly and often faster than many competitors. Even with additional items, we aim to deliver strong value — and we’re confident that our rates remain competitive for the level of service provided.

For future moves, we strongly recommend providing a full itemised list or a short home video survey. This helps ensure everything is accounted for in advance and avoids any unexpected adjustments on the day — we understand moving can be stressful, and it’s easy for additional items to be overlooked.

We are now requesting your information via Trustpilot so we can verify the details of your move. If, upon review, anything requires revisiting, we will be in touch. Otherwise, you can take it that everything has been applied correctly.

Kind regards,
EcoGreen Movers & Removals

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年3月31日

Hi,

Thank you so much for your kind words — it truly means a lot to the whole team.

We’re especially pleased to hear that our crew made such a positive impression and went the extra mile to support you. I’ll be sure to pass your feedback on to them.

It’s an honour for us to be able to support organisations like yours, and we’re glad the furniture could be put to good use.

If you know of any other organisations, charities, or contacts who may benefit from our services, we’d really appreciate you recommending us. We’re always happy to support and carry out jobs that make a positive impact in the community.

Wishing everyone at Brain Tumour Support all the very best, and please don’t hesitate to reach out if we can assist again in the future.

Kind regards,
EcoGreen Movers & Removals

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年3月31日

Hi,

Thank you so much for your kind words — we truly appreciate it.

We’re delighted to hear that you found the team efficient and professional, and that we helped make your move feel less stressful. That’s exactly the experience we aim to provide for every customer.

Your recommendation means a great deal to us. If you know anyone else who could benefit from a smooth and stress-free move, we’d be grateful if you passed our details along.

Wishing you all the very best in your new home, and we’re here whenever you need us again.

Kind regards,
EcoGreen Movers & Removals

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年3月31日

Hi,

Thank you so much for your kind feedback — we really appreciate it.

We’re delighted to hear that everything went smoothly on the day and that the team managed to get everything into one van, making the move even more efficient. I’ll be sure to pass your comments on to the crew.

It’s great to know you found the team pleasant, careful, and efficient — that’s exactly the standard we aim to deliver.

Wishing you all the best in your new home, and if you ever need us again or know someone who does, we’d really appreciate the recommendation.

Kind regards,
EcoGreen Movers & Removals

EcoGreen Movers | Removals | Relocations | Recycling からの回答

2026年3月31日

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re pleased to hear that the communication was clear from start to finish and that the team kept you updated on the day. It’s great to know the crew were quick and handled everything with care — exactly what we aim for.

Wishing you all the best in your new home, and if you ever need us again or know someone who does, we’d really appreciate the recommendation.

Kind regards,
EcoGreen Movers & Removals