EcoGreen Movers | Removals | Relocations | Recycling レビュー 114

TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

I have moved twice with EcoGreen over the last 6 months. First move from Kent to Scotland and again within Scotland. Very friendly approachable team and good prices. Professional company and very effi... もっと見る

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5つ星のうち5の評価

EcoGreen were excellent from start to finish. Their communication was quick, clear, and detailed throughout the whole process. They responded promptly on WhatsApp, even late in the evening, whi... もっと見る

5つ星のうち5の評価

I will recommend EcoGreen Movers, 100%, considering the fantastic experience I had with the move. More importantly, I am in awe of the diligence, dedication, and skill that the moving team displayed.... もっと見る

5つ星のうち5の評価

This is an amazing company. They source and deliver items for free. The two gentleman who delivered the almost new office furniture to our charity office yesterday really went above and beyond. They... もっと見る

企業が回答しました

企業情報

  1. 引越業者

当該企業による記述

EcoGreen Movers offers comprehensive, eco-conscious commercial and residential moving services across the UK.


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4.7

優良

TrustScore 5段階評価の4.5

114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 33%に回答しています

通常1カ月以上経ってから回答

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5つ星のうち5の評価

EcoGreen Movers have been nothing short of fantastic …

EcoGreen Movers have been nothing short of fantastic ! Always super responsive on WhatsApp and there to help and answer queries. Adam and John who did my move were just absolutely brilliant! They were kind, carful and respectful of me and my belongings. Nothing was too much trouble and I felt I could fully trust them. They worked tirelessly for 12 hours and were still good humoured and just as diligent at the end of the job as they were at the start. Thank you so much for making what can be a stressful situation feel easier and like I was in very safe hands.

2026年2月28日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hi,

Thank you so much for your kind words — this truly means a lot to the whole team.

We’re delighted to hear that your experience was smooth from start to finish and that our communication and support made things easier for you. I’ll make sure Adam and John see your feedback — they’ll be proud to know their hard work and attitude made such a positive impact.

Moving can be stressful, so it’s great to hear you felt in safe hands throughout. That’s exactly what we aim to deliver every time.

Wishing you all the very best in your new home, and if you ever need us again or know someone who does, we’d really appreciate the recommendation.

Kind regards,
EcoGreen Movers & Removals

5つ星のうち5の評価

Very efficient service

Very efficient service. Arrived on time. Uploaded furniture quickly and safely. Friendly staff. Highly recommend.

2026年2月26日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re pleased to hear the team arrived on time, worked efficiently, and handled your furniture safely. I’ll be sure to pass your comments on to the crew.

Your recommendation means a lot to us. If you ever need us again or know someone who does, we’d be grateful if you passed our details on.

Kind regards,
EcoGreen Movers & Removals

5つ星のうち5の評価

The staff was very lovely and efficient

2026年2月25日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hi,

Thank you for your kind words — we really appreciate it.

We’re glad to hear you found the team lovely and efficient. That’s exactly the level of service we aim to deliver every time.

If you ever need us again or know someone who does, we’d be grateful for the recommendation.

Kind regards,
EcoGreen Movers & Removals

5つ星のうち5の評価

Would use again!

Fantastic friendly service and all booked at short notice. Had a slight hiccup, but was all resolved professionally and as quickly as possible. Definitely use them again and recommend to others. Thank you!

2026年2月13日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hello there,

Thank you so much for your kind words and for taking the time to leave us such lovely feedback.

It has been a little while since we completed the move for you, so it is especially nice to hear from you again. We’re really pleased we could help, especially at short notice.

We also truly appreciate your understanding regarding the slight hiccup during the move, and we’re glad we were able to resolve everything quickly and professionally for you.

Your recommendation means a lot to us. If any of your friends, family, or anyone you know ever needs help with a move, we would be truly grateful if you could recommend us to them.

We would be more than happy to assist you again in the future.

Thank you once again for choosing EcoGreen Movers & Removals.

Kind regards,
EcoGreen Movers Team

5つ星のうち5の評価

Brilliant

Brilliant. Efficient. Hardworking. Reliable. Recommend eco green to anyone .despite being a busy company, they replied to me as soon as they could and kept me informed of progress during journey to me ,so I knew they were coming and was ready for them . Again ,cannot recommend this company highly enough and no job is too small .

2026年2月15日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hello there,

Thank you so much for your amazing feedback and for taking the time to share your experience with us.

It has been a little while since we completed the move for you, so it is especially lovely to hear from you again. We’re delighted to know that you found our team brilliant, efficient, hardworking, and reliable.

We always do our best to keep our customers informed and make the moving process as smooth and stress-free as possible, so we’re really pleased that our communication and updates helped you feel prepared and reassured.

It means a great deal to hear that you would recommend EcoGreen Movers to others, and we truly appreciate your trust in us. We believe no job is too small, and every move is important to us.

If any of your friends, family, or anyone you know ever needs help with a move, we would be very grateful if you could recommend us to them.

Thank you once again for choosing EcoGreen Movers & Removals. We would be more than happy to assist you again in the future.

Kind regards,
EcoGreen Movers Team

5つ星のうち5の評価

I’d like to thank you John & Mahmoud…

I’d like to thank you John & Mahmoud are the best professionals on handling my furniture removal.

I liked the process as a whole from the day I called the customer care team until the unloading for my furniture.

Thank you so much for all your efforts. Especially Marie, big thanks to you ♥️

Definitely, I recommend the company and I will always stay with them

2026年2月14日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hello there,

Thank you so much for your wonderful feedback and for taking the time to share your experience with us.

It has been a little while since we completed your move, so it is especially lovely to hear from you again. We’re delighted to know that you were happy with the entire process, from your first call with our customer care team through to the unloading of your furniture.

John and Mahmoud will be so pleased to hear your kind words, and we will also make sure Marie sees your special thanks as well. Your appreciation means a great deal to the whole team.

We’re truly grateful for your trust, your recommendation, and your continued support. Knowing that you would choose us again means everything to us.

If any of your friends, family, or anyone you know ever needs help with a move, we would be very grateful if you could recommend us to them.

Thank you once again for choosing EcoGreen Movers & Removals.

Kind regards,
EcoGreen Movers Team

5つ星のうち1の評価

Please do your homework before hiring…

Please do your homework before hiring these cowboys
Took over 1000 pounds then demanded more from a single mother fleeing from dv with a disabled child Adam shouted at me down the phone till I was in tears im down 1000 and he refused to give my money back

2026年2月12日
自発的なレビュー
5つ星のうち5の評価

A fantastic moving experience

We recently used EcoGreen Movers for our house move and couldn’t be happier with the whole experience. From start to finish, everything was handled professionally, efficiently, and with genuine care.

Communication:
Right from the initial quote, the team was friendly, responsive, and clear about timings and costs. They answered all my questions and kept me updated leading up to moving day. Payment and inventory management was clear.

Service on the Day:
The crew arrived on time, worked efficiently and were extremely careful with all our belongings. They made the whole process feel stress-free, providing direction when items needed packing differently.

Value for Money:
Considering the excellent service and professional team, I found the pricing very fair. There were no hidden charges and everything was transparent.

Overall:
If you’re looking for a moving company that’s trustworthy, efficient, green-minded, and genuinely cares about your move — EcoGreen Movers is the best choice. I would absolutely recommend them and will use them again in the future!

2026年2月10日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hi,

Thank you so much for your amazing review — we truly appreciate it.

It’s been a while since we carried out your move, so it means even more to us that you still remember the experience so positively. That’s exactly the level of service we aim to deliver every single time.

We’re really glad everything went smoothly and that the team took great care of your belongings throughout. If you’re happy with our service, we’d really appreciate you recommending us to your friends and family.

If you ever need us again in the future, we’d be more than happy to help.

Kind regards,
EcoGreen Movers Team

5つ星のうち5の評価

Removal company

The men were really fast and efficent and helped put things in rooms that they didnt need to do which i really appreciated as im of ill health also the staff from office were brilliant with there help kept phoning to make sure everything was going to plan would highly recommend this company and would definatly use them again and there cost for removel was very good excellent actually 100% best company ever

2025年12月5日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hello there,

Thank you so much for your amazing feedback and for taking the time to share your experience with us.

It has been a little while since we completed your move, so it is especially lovely to hear from you again. We’re delighted to know that our team was fast, efficient, and able to provide that extra help by placing items into the rooms for you, especially considering your health situation.

We’re also very pleased to hear that our office team kept you updated and supported throughout the process to make sure everything went smoothly. Providing a stress-free and helpful service is always our goal.

Your kind words about our pricing and service truly mean a lot to us, and hearing you describe us as the “best company ever” is something we deeply appreciate.

If any of your friends, family, or anyone you know ever needs help with a move, we would be very grateful if you could recommend us to them.

Thank you once again for choosing EcoGreen Movers & Removals. We would be more than happy to assist you again in the future.

Kind regards,
EcoGreen Movers Team

5つ星のうち1の評価

Please do your homework

Sadly, I don't share the same 4 and 5 star experiences from the 77 people that have reviewed this company. I share very similar experiences of the 2 reviews that had gone terribly wrong
In my opinion and experience, this company are fly by night and are not experienced "home removal" firm. Possibly a man with a van status. They put all onus on me to itemise all possessions in my home that had to be moved. It would be impressive if anyone is able to do this - I wasn't as I was unaware of the items I had in attic ( which isn't much to be honest) I did tell them in my itinerary though that they needed to remove items in the attic and would need a ladder to get into the attic.
Day of removal they asked me if they could come at 6pm that evening or the next day. I explained that the handover of keys was taking place within the next few hours and legally, the house had to be emptied for new owners.
They showed up 4 hours late with a van that was too small and 2 workers whom English was not their first language so there was a communication barrier right away which frustrated the new owners.
The new owners removal company were parked outside waiting to get in and this company had to get a another van to get the rest of my belongings. They did not have a ladder to get into the attic and left the remaining items behind, as well as my garden furniture and a few small items in my garden shed. This took hours to complete. The new owners could not move into the property that weekend. I now face compensation claims from them and a loss of all my stuff left behind which a lot of it was sentimental.
I got the premium package which included concierge, full packing service and removal service. The guys in the first van never had experience of a house removal but worked with "Pallets" My son's brand new mattress was dragged up a wet and dirty drive at my new property. I got the 2nd van load on the Sunday instead of the Friday.
The owner of this company, Adam, told me that there was more furniture, belongings that I stated in my list. I did ask for a person to visit and survey my items before my removal date and on 2 occasions, they failed to turn up to accurately price the job. So all the onus was on me which made me nervous.
A week later as of today, my items still remain at the property - Adam requested almost £500 more to collect these items and return them to me.
I refused to pay this. I have not heard from this company since.
I really dislike writing reviews like this however, please think carefully before commissioning and trusting this firm. If a price is too good to be true then it usually is. It has been a complete shambles for me and very distressing for the new owner of my previous home.

2026年1月30日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hi,

We are sorry to read your review; however, we must state clearly that a number of the statements and characterisations made are incorrect and are strongly disputed.

Our quotations are based strictly on the inventory and details provided at the time of booking. Where the actual volume on the day materially exceeds what was declared, this directly impacts vehicle allocation, staffing, and timing — which was a key issue in this case.

If you believe otherwise, we invite you to provide clear evidence that the volume of items moved matched the inventory originally supplied so this can be reviewed transparently.

We also note that access to additional areas and previously undeclared items significantly alters the agreed scope of work. As with all professional removals, accurate information at the point of booking is essential.

We strongly reject the suggestion that our business operates in the manner described and do not accept the allegations made regarding conduct or professionalism.

Any additional work, return visits, or collection of remaining items resulting from a change in scope is subject to additional charges, in line with standard industry practice.

Should false or defamatory statements continue to be published without evidence, we reserve the right to take appropriate action.

If you wish to resolve this matter properly, please contact us directly with your booking details and any supporting evidence so that it can be reviewed formally.

Kind regards,
EcoGreen Team

5つ星のうち5の評価

Great service from start to end

Great service from start to end. Special thanks to Jess who helped with the entire process. And the team who helped with the move was very polite and helpful. Would recommend.

2026年1月31日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hello there,

Thank you so much for your lovely feedback and for taking the time to share your experience with us.

It has been a little while since we completed your move, so it is especially nice to hear from you again. We’re delighted to know that you were happy with the service from start to finish.

Jess will be so pleased to hear your special thanks, and we’re also glad to know that the moving team was polite, helpful, and made the process smooth for you.

Your recommendation means a great deal to us, and we truly appreciate your trust and support.

If any of your friends, family, or anyone you know ever needs help with a move, we would be very grateful if you could recommend us to them.

Thank you once again for choosing EcoGreen Movers & Removals. We would be more than happy to assist you again in the future.

Kind regards,
EcoGreen Movers Team

5つ星のうち4の評価

Very nice movers

Very nice movers! The communication was excellent and so was the price - very competitive compared to others.

2026年1月26日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hello there,

Thank you so much for your lovely feedback and for taking the time to share your experience with us.

It has been a little while since we completed your move, so it is especially nice to hear from you again. We’re delighted to know that you found our movers friendly and professional throughout the process.

We’re also very pleased to hear that our communication was excellent and that you found our pricing competitive compared to others. We always aim to provide both great service and fair pricing for every customer.

Your recommendation and support mean a great deal to us, and we truly appreciate your trust in EcoGreen Movers & Removals.

If any of your friends, family, or anyone you know ever needs help with a move, we would be very grateful if you could recommend us to them.

Thank you once again for choosing EcoGreen Movers & Removals. We would be more than happy to assist you again in the future.

Kind regards,
EcoGreen Movers Team

5つ星のうち5の評価

I wasn't stressed in any way and my…

I wasn't stressed in any way and my good was delivered timely

2026年1月28日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hello there,

Thank you so much for your lovely feedback and for taking the time to share your experience with us.

It has been a little while since we completed your move, so it is especially nice to hear from you again. We’re delighted to know that we were able to make your move stress-free and that your goods were delivered safely and on time.

Providing a smooth, reliable, and hassle-free service is always our goal, so your kind words mean a great deal to us.

If any of your friends, family, or anyone you know ever needs help with a move, we would be very grateful if you could recommend us to them.

Thank you once again for choosing EcoGreen Movers & Removals. We would be more than happy to assist you again in the future.

Kind regards,
EcoGreen Movers Team

5つ星のうち5の評価

Think of Eco green movers if you need a hassle free move!

Excellent service right from the start....Aron was very prompt in replying to all my queries. Sam and Mahmood who came on the day of the move made sure everything was moved safely and quickly. The whole service was very reassuring.

2026年1月24日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hi,

Thank you for your kind review — it’s greatly appreciated. It’s been a while since your move in January, so it’s especially nice to hear your feedback.

We’re pleased to hear that Aron, Sam, and Mahmood provided a prompt, safe, and reassuring service from start to finish — that’s exactly the standard we aim to deliver on every move.

If you ever need a hassle-free move again, please don’t hesitate to think of EcoGreen Movers. We’d also really appreciate any recommendations to friends or family who may need our services.

Kind regards,
EcoGreen Team

5つ星のうち5の評価

Excellent service

Good communication from the start and a competitive price. The two lads that came round to move our sofas were very polite too. I would use again for sure.

2026年1月20日
自発的なレビュー
EcoGreen Movers | Removals | Relocations | Recycling ロゴ

EcoGreen Movers | Removals | Relocations | Recycling からの回答

Hi,

Thank you for your kind review — we really appreciate it. It’s been some time since your move back in January, so it’s great to hear your feedback.

We’re pleased to know you were happy with the communication, pricing, and the team on the day. Providing a polite, efficient, and reliable service is exactly what we aim for.

If you ever need us again, please don’t hesitate to think of EcoGreen Movers. We’d also really appreciate any recommendations to friends or family.

Kind regards,
EcoGreen Team

5つ星のうち1の評価

If it all goes wrong?

If it all goes wrong, don't hold your breathe that they will fix it. They have damaged some items and even lost some items - yes lost items as on the removal day they mixed our items with another customer's in their warehouse. Then they go missing for seven hours leaving you in your new home without your items.

The paperwork is the misleading on who have you employed, is it EcoGreen Movers Limited is it EcoGreen Relocation Group Limited or is it RC Logistics Limited. When you start legal action because they refuse to communicate and resolve the problem and you have incurred legal costs they say that you have pursued the wrong company albeit they are the names on the two invoices!

Absolute fraudsters - I am off to Court now pursing the other companies!

2025年8月14日
自発的なレビュー

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