Eco Haus Solutions レビュー 

116
TrustScore 5段階評価の3.5

3.6

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I had some windows replaced and the workmanship was excellent. The speed and efficiency of the fitters was exceptional. They tidied up after themselves and took the old glass panels away. The company... もっと見る

企業が回答しました

5つ星のうち5の評価

First thing, arrival time, accurate to within 5 minutes. Setting up workspace, done with no fuss, large clean sheet covering floor and adjacent furniture. Removing one of original fr... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered wall coating subject to coating be brush applied to ensure pointing joints well treated. No way fitter said only spray applied took about 10 mins against 4 hours by brush ? Have ordere... もっと見る

企業が回答しました

5つ星のうち5の評価

I was advised consistently contacted advising when the work would be done and Steve and Ken arrived as predicted. Very personable /polite men. They worked hard, no hanging around. Only needed 2 mugs... もっと見る

企業が回答しました

企業情報

  1. 二重窓設置業者

当該企業による記述

Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 66 Paul Street, London EC2A 4NA. Freephone number: 0800 802 1250.


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

116件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 90%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(116)

過去12か月のレビュー数: 116

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5つ星のうち4の評価

Workmen quick & efficient

Workmen quick & efficient
All went well ☺️

2026年2月23日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

We're very pleased to read it went well for you Wayne and that you're happy with our installers, thank you.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち5の評価

Prompt service

All wrkmen who came were efficient, friendly and did their job withattention to leaving eerything neat and tidy. On e gentleman even came when it ws dark!!. The last two put all my furniture back in place taking special care about placing which I thought was remarkable. Well done EcoHaus.

2026年2月4日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Fantastic to read your review Carol, thank you for taking the time to write about your experience, our fitters take pride in their work and often go the extra mile, so Adrian and the install team will be very pleased with your feedback.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち4の評価

Really nice lads

Really nice lads. Worked well and left everything tidy.

2026年2月4日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Thank you Audrey for letting us know about your order, we're very happy it went well and our fitters Jake and the install team did a good job for you.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち4の評価

Apart from little hic ups we were very…

Apart from little hic ups we were very pleased with the out come

2026年2月11日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Thanks for your feedback, we're delighted to know you're happy with the results and things were sorted out to your satisfaction by Joe and the install team.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち4の評価

I got what was needed in place and on…

I got what was needed in place and on time

THANKS

2026年1月28日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Thank you for sharing about your order fitted by Peter and the installation team, if we can help again in future we're just a phone call away.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち5の評価

The windows were done good bit…

The windows were done good bit disappointing because I understood I was getting the door windows glass was getting replaced also the back door was having the glass changed to patterned same as bathroom the glass was clear the man who fitted the glass said that was what was ordered and nothing about the other door so that means the other door class hasn’t been changed when I understood both glass was getting changed Maureen Barley

2026年2月3日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Dear Maureen, thank you for your feedback, we appreciate you took the time to write about your A-grade glass upgrade and refurbishment. We're glad things went well, though about the glass pattern, we're looking into it if you can please call us on 0800 066 5210 with your order number for any concerns.
Thank you,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち5の評価

Good job

The workmen were very polite and respectful of my property.

Updated me on every stage of the work.

2026年1月30日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Great to read your review, Clare, thank you for sharing your experience, our fitter Billy and the team will be very happy they made a good impression on you.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち1の評価

Mis-sold the work needed

I was sold the work on the basis that my home would be made less draughty and therefore more energy efficient. The fitter arrived when expected but only had half the proper equipment to do the job. There had been virtually no communication between the "office" and the fitters so they had very little idea what the job entailed. To be fair to the fitters, they did what they could. After a second visit, my windows are still draughty because the gaskets need renewing. I wasn't made aware of this by the salesperson OR the surveyor when they visited my property. The office is now saying that I "never asked for it" and so the fault is mine!! Altogether very disappointed with all the unnecessary hassle caused. Over £1,000 spent and the house is still draughty.

2026年2月6日
自発的なレビュー
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Dear Niki S., we are sorry to read your comment and it really didn't sound right so we sent you an email requesting more info, as we didn't have a name, order number or anything to go by. Now we've received your reply we'll be able to investigate.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち1の評価

deposit not returned after 2 months …

EH Ref EH5190 Eco Haus took my deposit cheque £400 on 1/12/25 a surveyor came 3/12 EH banked cheque 3/12. EH then cancelled order advised me to stop cheque on Fri 5/12 after bank closed. 2 ph calls & 1 letter later still waiting for a refund of £300 ( IE 400 - 100 survey fee) after over2 months G Murgatroyd - considering ombudsman

2025年12月1日
自発的なレビュー
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Dear Graham, we requested more information to verify this and also notified the relevant department to investigate, so that it's already been resolved now. We understand the issues around this were very frustrating and apologise for the inconvenience caused.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち5の評価

Eco Haus installed three new panes of…

Eco Haus installed three new panes of glass in my lounge. I am pleased with them

2026年2月2日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Dear Margaret, thank you for reviewing your order of A-grade glass units, Callum and the installation team will be very happy you're pleased with their work.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち5の評価

Quick clean installation

Quick clean installation, seem like excellent windows thanks

2025年11月19日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Thank you Elaine, that's great and our fitters Steve and the team will be delighted with your feedback on your new windows.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち5の評価

GLASS REFURBISHMENT

VERY SATISFACTORY WORKMANSHIP STARTING WITH INITIAL SURVEY THROUGH TO INSTALLATION.
POLITE, FRIENDLY PERSONNEL ARRIVED AS EXPECTED ON TIME AND DATE GIVEN.

2026年1月20日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Thank you Edna for taking the time to write your review, we're happy to read that your experience of our process was very good from start to finish, and our installer Dan and the team were prompt in doing a good job for you.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち5の評価

Well made windows

Well made windows. Fitting service good.
Window fitters wore over shoes to protect our carpets. They also cleaned up afterwards & took all the debris away..
Well pleased. They are coming back to fit another window. I'm sure I'll get the same good service.

2025年12月16日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Thanks for your wonderful comments, we're happy to know you're impressed by our fitter Ken and the installation team and that things went well. We wish you all the best in 2026!
Best regards,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち3の評価

Great customer service and fitters, but VERY pushy sales team

We're happy with the work so far and we plan to have the rest done in the near future. The customer service team have been great.
The only problem we're having is with the sales team that know my father has had 3 strokes and keep constantly ringing him to push him for more work to be done. They keep ringing him directly even after his number has been taken off the system. My father isn't supposed to walk on his own so I need to be there if anyone visits. The 1st visit my father fell over whilst getting his cheque book out of a drawer and Paul the sales guy left him lying on the floor while he went in the other room to write the 2 cheques he needed before helping him up. Since then they've booked 3 more visits with my father and not through me (which I cancelled). My father has carer's coming 4 times a day so he needs the work to be done a bit at a time to suit him not all at once to suit sales. UPDATE 15th January...The sales team yet again rang my dad directly and got him to agree to ANOTHER appointment today without my knowledge!!! Just got another 5k out of him🤦🏻‍♂️

2025年11月18日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Dear Mick, we are very concerned to read this, we hope your father is okay and sincerely apologise for any upset caused, we're now investigating and rest assured we will take any necessary action where required. We'll be in touch accordingly.
Best regards,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち5の評価

Window glass replacement.

We had all the glass in the windows of the house replaced.We were told a price that included a government grant and it was very reasonable.The surveyor that came out to measure the windows was very thorough and polite.The time and date we were given for the installation was adhered to and the two lads who turned up to do the job were excellent.They put sheets down in all the rooms upstairs and the stairs so there was minimal mess.The whole job was done in about 4hrs and we are very pleased with the finished product.If you want your windows replacing with A graded glass this is the firm to use.

2025年12月15日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

Thank you John for taking the time to share your thoughts on your order, it's great to read how you found the process and you're happy with your new A-grade glass installed by Steve and the team.
All the best,
Eco Haus
www.EcoHaus.Solutions

5つ星のうち4の評価

Installation technicians were very efficient

Installation technicians were very good, well organised and efficient. Did the job to a high standard with the minimum of disruption, cleaned up well on completion and left house as they found it, very pleased. 😀

2025年12月5日
Eco Haus Solutions ロゴ

Eco Haus Solutions からの回答

We are really pleased to read your feedback! It's great to know you found our organisation and tidiness very good, our installers James and everyone in the team will be very happy to know this.
Thank you, and all the best,
Eco Haus
www.EcoHaus.Solutions

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