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Ecovision レビュヌ 

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TrustScore 5段階評䟡の4

4.0

倪陜゚ネルギヌ䌚瀟
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5぀星のうち5の評䟡

Robert, the Engineer kept us informed of his arrival on the day so we were not waiting around. Very professional, carried out the meter exchange and survey efficiently, keeping us informed on progress... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

We received a letter from them last September saying there was a fault with our solar panels & to ring for an appointment for their engineer to visit. I phoned straight away. No answer & their voice... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

engineer arrived a day late . found a further problem , system switched off . 2 months on still waiting .nothing heard so have had to contact ecovision to find out what is going on . could be a long... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I was on the list for an engineer to call any afternoon i said my phone rang and was told the fitter would be calling later today one hour later a smartly dressed young man knocked my door and within... もっず芋る

䌁業が回答したした

䌁業情報

  1. 倪陜゚ネルギヌ䌚瀟

Ecovision に぀いお

圓該䌁業による蚘述

Ecovision provides specialist operations, maintenance, and customer support for solar PV systems across the United Kingdom.

Many of the solar systems we support are owned by long-term infrastructure investors and installed on residential or commercial properties through lease agreements. Ecovision acts as the appointed managing agent, responsible for monitoring performance, arranging maintenance, coordinating engineer visits, and ensuring systems continue to operate safely and efficiently.

Our goal is to make solar system support simple, transparent, and stress-free. Our engineers combine strong technical expertise with a customer-first approach, ensuring every visit is professional, informative, and respectful of your property.

Solar PV systems are long-term renewable energy assets. Through preventative maintenance, clear communication, and reliable service delivery, Ecovision helps maximise system performance and lifespan while supporting the UK’s transition to renewable energy.

Learn more about our services at www.ecovision.co.uk

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4.0

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TrustScore 5段階評䟡の4

377件のレビュヌ

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4.0

すべおのレビュヌ

(377)

過去12か月のレビュヌ数: 313件

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5぀星のうち5の評䟡

Rob was extremley polite

Rob was extremley polite, very helpful, explained every thing he was doing and what was needed in the future. Rob is a credit to Eco vision. Hooe he does any future work.

2026幎1月30日
自発的なレビュヌ
Ecovision ロゎ

Ecovision からの回答

Hi Duncan, thank you for the feedback, it's great to hear that Rob was helpful and polite! We shall pass this feedback on.

5぀星のうち4の評䟡

My experience with Ecovision

The engineer who came to the house was Kevin O'Malley. He has been to us beforeand and and is an excellent advert for Ecovision. He is very competent, explains what he is doing and is always friendly and helpful. The only problem was having to wait several weeks before we were able to get a visit, maybe he is too popular! Many thanks to all concerned, a job well done.

2026幎1月22日
自発的なレビュヌ
Ecovision ロゎ

Ecovision からの回答

Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear such positive feedback about Kevin, he really is a credit to Ecovision, and we’ll be sure to pass your kind words on to him.

We do appreciate your patience while waiting for the visit. Kevin’s reputation does mean he’s in high demand, but we’re glad the experience and outcome made the wait worthwhile.

5぀星のうち4の評䟡

Maintanace Appointment

Updated details and arranged appointment
awaiting update of new meter
Details of time and work due sent within minutes of completing call.

2026幎1月22日
自発的なレビュヌ
Ecovision ロゎ

Ecovision からの回答

Thanks for your feedback! We’re glad we could get everything updated, arrange the appointment, and keep you informed while the new meter is being arranged.

5぀星のうち5の評䟡

Great work.

Great work and explanation.
John Dewen and his colleague.

2026幎1月21日
自発的なレビュヌ
Ecovision ロゎ

Ecovision からの回答

Thank you for writing a review for our engineers, it's great to hear they worked well and explained what work they were carrying out. We appreciate the feedback D.R.

5぀星のうち5の評䟡

Replace 2G meter to 4G

Our current generation meter required an urgent upgrade from 2G to a 4G meter. Had great communication from start to finish from Ecovision.The process was smooth, professional, and hassle-free. Everything was handled efficiently.Engineer Kevin was punctual and did a great job replacing the metre. His explanation of the work done and the system's workings were explained and much appreciated. Highly recommended!

2026幎1月21日
自発的なレビュヌ
Ecovision ロゎ

Ecovision からの回答

Thank you for such a detailed and positive review Mahesh.We’re really pleased to hear that the upgrade from a 2G to a 4G generation meter was handled smoothly and that communication was clear from start to finish.

It’s great to know the process felt professional and hassle free, and we’ll be sure to pass your kind feedback on to Kevin. Punctuality, clear explanations and taking the time to walk customers through the system are exactly what we expect from our engineers, so your comments will be very appreciated.

5぀星のうち5の評䟡

Solar Meter Replaced

John and Rob came to replace the meter for the solar panels as part of the Waverley Housing contract. Both guys were exceptionally polite and showed the utmost respect to me and the property.
I am suffering mental health problems but the guys made me and my dog Hamish feel at ease.
Thank you John and Rob, you were brilliant!

2026幎1月21日
自発的なレビュヌ
Ecovision ロゎ

Ecovision からの回答

Hi Jacki, thank you so much for taking the time to share this feedback. We’re really glad to hear that John and Rob made you feel comfortable and treated both you and your home with such care and respect while completing the meter replacement.

It means a great deal to us to know that they helped put you and Hamish at ease. Creating a calm, respectful experience is incredibly important to us, and we’ll make sure your kind words are passed on to both John and Rob.

5぀星のうち5の評䟡

Great service all round

Ecovision have been a pleasure to deal with. They were happy to rearrange an appointment on short notice when I was ill. John Dewan the engineer was on time, informative, polite and a genuinely nice man. Thank you for your assistance.

2026幎1月19日
自発的なレビュヌ
Ecovision ロゎ

Ecovision からの回答

Thank you very much for taking the time to share your feedback. We’re really pleased to hear that we were able to rearrange your appointment at short notice and support you when you were unwell.

It’s especially lovely to hear your kind words about John Dewan, we’ll be sure to pass this on to him. Being punctual, informative and respectful is exactly the standard we aim to deliver, and your comments mean a great deal to us.

5぀星のうち4の評䟡

Having had solar panels for 14 to 15


Having had solar panels for 14 to 15 years. Not heard from anyone until 2025 when we received emails to say a problem and engineer needed.
First one didn't arrive which was frustrating as we had moved appointments and plans thinking that there was a big problem. After contacting customer service on phone told that the appointment had been cancelled. However after emailing customer service who responded within an hour or so a second appointment with assurance that the engineer would contact us if an issue. The service manager explained that the issue was due to 2/3 G being turned off a new meter was required. Would have been great if the letters or emails explained this in first place. However when the 2nd engineer arrived within the appointment timescale he changed the meter quickly and politely, but also explained further work was required....we are still awaiting an appointment for this to be completed. Ecovision is an asset management company . Thankyou for reply pleased to hear but for info
Never received the email to explain reason for visit. Please be aware still happy with our panels and do understand issues.

2025幎11月1日
Ecovision ロゎ

Ecovision からの回答

Thank you for taking the time to share your experience.

I’m sorry for the frustration caused by the initial cancelled appointment and for the concern this understandably created. We recognise that clearer communication at the outset would have helped manage expectations more effectively.

To clarify, on 09 September 2025 we did send an email advising that Ecovision had been deployed by the panel owner to complete a free smart meter upgrade, as the existing 2G meter was due to be decommissioned, and that there would be no interruption to your electricity supply. However, we appreciate that this may not have been as clear as it should have been, and your feedback has been shared to help improve how we explain this type of work going forward.

We’re pleased to hear that once the second appointment was arranged, our customer service team responded promptly and the attending engineer arrived within the agreed timescale, completed the upgrade efficiently, and explained the next steps clearly. The additional work mentioned has been logged as an advisory follow-up rather than a fault, and we are currently working to arrange the remaining appointment.

As you noted, Ecovision operates as an asset management provider, acting on behalf of the panel owner to ensure systems continue to operate correctly as technology and networks change.

Thank you again for your feedback, it genuinely helps us improve both our communication and service delivery.

5぀星のうち5の評䟡

Excellent customer service


Excellent customer service both from the engineer to the person I dealt with in their offices.

2026幎1月14日
自発的なレビュヌ
Ecovision ロゎ

Ecovision からの回答

Thank you for your kind feedback.

We’re really pleased to hear you received excellent customer service both from our engineer and from the team in our office. We’ll be sure to share your comments with everyone involved.

Thanks again for taking the time to leave a review.

5぀星のうち5の評䟡

Helpful technician.

Your technician was polite, helpful, and completed the meter change in less time than he estimated.

2026幎1月12日
Ecovision ロゎ

Ecovision からの回答

Thank you for taking the time to share your feedback.

We’re really pleased to hear that our technician was polite and helpful, and that the meter change was completed more quickly than expected. We’ll be sure to pass your comments on to the engineer involved.

Thank you for your kind review.

5぀星のうち5の評䟡

Engineer arrived on time

Engineer arrived on time. Explained everything. Very pleasant man

2026幎1月2日
Ecovision ロゎ

Ecovision からの回答

Hello Mrs Atkinson, thank you for the review- much appreciated! We shall pass your kind comments on.

5぀星のうち5の評䟡

Brilliant service

We had the pleasure of having someone who was friendly and helpful John Dewen thank you for all your help.
Really took the time to explain everything and went above and beyond
Brilliant service

2026幎1月13日
自発的なレビュヌ
Ecovision ロゎ

Ecovision からの回答

Thank you very much for your kind feedback. We’re delighted to hear you received such brilliant service.

John will be really pleased to know that his friendliness, helpfulness, and the time he took to explain everything made such a positive difference. We’re especially glad to hear he went above and beyond to support you.

Thank you again for taking the time to share your experience, it’s greatly appreciated.

5぀星のうち5の評䟡

New meter

Agent was on time, explained what and why the meter needed to be changed and was very pleasant

2025幎12月30日
Ecovision ロゎ

Ecovision からの回答

Thank you for the review and feedback, we appreciate it.

5぀星のうち5の評䟡

Good Experince

The Engineer was excellent, friendly and knowledgeable which reflects on the company and it's customer service

2025幎12月29日
Ecovision ロゎ

Ecovision からの回答

Thank you very much for taking the time to share your experience Abdul. We’re really pleased to hear that the engineer was friendly, knowledgeable, and professional. I’ll be sure to pass your kind comments on to the team, as feedback like this means a great deal to us.

5぀星のうち5の評䟡

Engineer explained everything

Engineer explained everything

2026幎1月8日
Ecovision ロゎ

Ecovision からの回答

Hello Bryan, thank you for your feedback. We’re pleased to hear that the engineer took the time to explain everything clearly. Providing clear information and reassurance is very important to us, and we really appreciate you taking the time to share your experience.

5぀星のうち5の評䟡

A Job well done

The visiting engineer (Gareth) arrived at the predetermined time and completed the job in timely, respectable and neat manner.

2025幎12月5日
Ecovision ロゎ

Ecovision からの回答

Hi Terry, thank you for taking the time to leave this feedback. We’re pleased to hear that Gareth arrived as scheduled and completed the work in a timely, tidy, and professional manner. I’ll be sure to pass your comments on to him and the wider team, they’ll be greatly appreciated.

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