EE Glazing Ltd レビュー 

860
•
TrustScore 5段階評価の4.5

4.3

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5つ星のうち5の評価

Excellent communication from start to finish. We were kept well informed at each stage of the process. A father and son team Mark and Brad Carter turned up to do the work on 26th Oct 2026. Despite ha... もっと見る

5つ星のうち1の評価

Untidy work. Over two dozen screws left around and a large number on shared driveway. Unsuitable language. Pushy after sales visits and phone calls. Sarcastic unhelpful contact when trying to resolve... もっと見る

5つ星のうち5の評価

Team arrived and confirmed work to be done. All completed seamlessly and good finish. Dust sheets down throughout and cleared up at end. Overall an excellent experience and looking forward to similar... もっと見る

5つ星のうち5の評価

The team from EE glazing Paul and Alex came and transformed our home in phase 1 of our home improvement project. They made incredible progress in the two days and we were happy with the way they resp... もっと見る

企業情報

  1. 二重窓設置業者
  2. ・
  3. PVC窓提供業者
  4. サンルームの提供と設置
  5. ドア提供業者
  6. 屋根ふき業者
  7. 窓ガラス設置業

当該企業による記述

EE Glazing provide a huge range of double glazed windows, doors and conservatories. Our philosophy is to be uncompromising when it comes to quality. Providing the very best customer service will always be our top priority.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

860件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 52%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(860)

過去12か月のレビュー数: 293件

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5つ星のうち5の評価

We had cladding put on all around the house and new windows plus a new conservatory

We had cladding put on all around the house and all the windows replaced plus a new conservatory. The work was outstanding so can't fault them with very good team work from all the workers. People who walk by the house say it is beautiful and they love the colour .The workers were very understanding and friendly We are very happy with the results.

2026年7月22日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you so much for your wonderful review! We’re delighted to hear how happy you are with the finished result and that you’re receiving so many lovely comments from people passing by.
It’s fantastic to hear that you were pleased with the whole team and found everyone friendly, understanding and professional. We appreciate you choosing EE Glazing for such a big project and are so pleased you love the new look of your home. Many thanks

5つ星のうち2の評価

Its a shame really

Firstly the negative points, yes the lead generation team still knock doors who have no cold callers please. It so happens my mother did need some new windows. Through the usual haggle we got to a price that was high but acceptable to mum (I'm in the trade so know what is acceptable).

The sales team are just that, close the deal move on, no real interest in customer satisfaction, or signing you up for something that is deliverable. Over promise and under deliver.

The Surveying team know their job and with some cohesion from me came up with a plan to actually deliver what we wanted. But I had to help with this, physically and information wise.

The products are good quality products and will last a long time, they are well made and look great. The fitting team are an absolute gem and a real benefit to the company, sad as the company use the installation team to do accounting control, that should not be their job. Should be done by credit control or corporate team.

All in all if they delivered what they where supposed to I would give them 5 stars. There exist strategy needs some work.

2026年7月17日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

We're sorry to hear that some aspects of your experience did not meet your expectations. We always aim to provide clear communication and a service that reflects what has been agreed throughout the customer journey. Your comments have been noted and will be shared with the relevant teams as part of our ongoing commitment to improving our service.
We appreciate your balanced feedback and are pleased that you're happy with the finished product. Many thanks

5つ星のうち1の評価

Stereotypical

Someone knocked on the door very
pleasant not pushy at all and I do need
some windows replaced. Booked a sales
person for a quote when he arrived
mmediately started with the bullshit
Thought these days were over with the
stereotypical double glazing sales, just
give me a price mate and I will say yes or
no.

2026年7月18日
自発的なレビュー
5つ星のうち5の評価

Whole house - new windows

I had 2 windows replaced back in the spring and I was really happy with them so now I have had the rest of the house done.The place looks really smart . This house is 100 years old and I wanted windows that had the same appearance as the originals. I am really pleased with them.
The fitters, Ricky and Tony are a father and son team and have this down to a fine art. They fitted the first 2 windows and I asked for them to come back for this much bigger job.
Nothing was too much trouble. The job took 3 days and they tidied up each evening and made sure everything was secure before they left each evening. thye also made sure I understood how the locks worked etc.
I would definitely have them back again.

2026年7月16日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you so much for such a lovely review! We’re thrilled that you were so happy with the first two windows that you chose us to complete the rest of your home.
It’s fantastic to hear that the new windows look so smart and complement your 100-year-old property while keeping the appearance of the originals. Ricky and Tony will be delighted to hear your kind words.
We’re also pleased that they took such care throughout the installation, keeping everything secure, tidy and making sure you were happy with how everything worked before they left!

5つ星のうち1の評価

Amazing fitters but rest is a joke!

We had an amazing fitting with some amazing gentleman completing the fitting. I have written a review for them and if the company was just those 3, then I would be singing this companies praise. However, it is not.

The man who came to do our after sales check was so unbelievably rude, abrasive, and then proceeded to racially attack a neighbour of mine. Management have been made aware of this by myself and the neighbour.

This alone is disgusting and I would not recommend a company who employs anyone like this.

Then their after sales calls are boardline harassment. They have called my husband (which is hilarious because I am the point of contact and I am also the one who put in the complaint about the above employee but wonder why they won’t call me) over 20 times. He has told them every single time that even if we did want anymore work done, it would not be EE glazing, based upon the employee above. He has been “reassured” multiple times that they will not call again and his number will be removed.

Avoid this company!

2026年7月12日
自発的なレビュー
5つ星のうち5の評価

Very efficient very tidy very pleasant…

Very efficient very tidy very pleasant fitters

2026年7月10日
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your lovely review! We’re really pleased to hear that you found our fitters efficient, tidy and pleasant.
We’ll be sure to pass your kind feedback on to the team. Thank you for choosing EE Glazing and for taking the time to share your experience!

5つ星のうち5の評価

My thanks to both Mark & Jordon for a…

My thanks to both Mark & Jordon for a superb job all round fitting and leaving a tidy workspace

2026年7月8日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your lovely review! We’re delighted to hear that Mark and Jordon did a superb job and left everything clean and tidy.
We’ll be sure to pass your kind words on to them. Thank you for choosing EE Glazing and for taking the time to share your experience!

5つ星のうち5の評価

Great work

We have just had some new windows installed by Darren Simon Cameron & Ollie what a fantastic job they did . They were hard working, friendly, efficient, clean and tidy workmen too lying down dust sheets to keep floors clean. We e had a really good experience from the initial sales guy (who was not pushy at all) and I would have no hesitation in recommending them to anyone. Well done Darren and team great work.

2026年7月6日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your review! We’re delighted to hear you had such a positive experience from start to finish.
It’s great to hear that Darren, Simon, Cameron and Ollie worked so hard and took such care to keep everything clean and tidy throughout the installation. We’ll be sure to pass your kind words on to the team.
We’re also pleased that you found the sales process relaxed and not pushy. Thank you for choosing EE Glazing and for your recommendation — we really appreciate it!

5つ星のうち5の評価

GREAT EXPERIENCE - EE GLAZING LTD

ON 23rd and 24th June I had all Windows and Doors replaced at my house, all high quality brand new ones, installed by
EE GLAZING LTD.

I am more than happy and extremely satisfied with my new windows and doors, it has made such a difference to the appearance of the outside of my home.
It has also made the inside look cleaner and much brighter too.

I had a team of 3 fitters the first day and a team of only 2 on the second day, they all worked incredibly hard in the intense heat we had on those 2 days.
I would like to thank Stewart and Bobby West and Martin Sampson for the incredible work carried out to instal the windows and doors to such a high standard on those 2 incredibly hot days.

I would like to thank Tash who was the salesman who helped make all this possible and he was very supportive too.
I would also like to thank Kelly for her reassurance and support leading up to the installation.
I would also like to thank everyone else who played a part in making this all possible too.
Thank you so much everyone.

2026年6月23日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you so much for such a wonderful review! We’re absolutely delighted to hear how happy you are with your new windows and doors, and the difference they’ve made both inside and outside your home.
It’s fantastic to hear such lovely feedback about Stewart, Bobby, Martin and the whole installation team, especially considering the intense heat they were working in! We’ll make sure your kind words are passed on to them.
We’re pleased we could offer the support and reassurance you needed throughout the process. It’s always lovely to hear when different members of our team have made a positive difference to your experience.

5つ星のうち3の評価

Windows done well

Had our windows done. Process went smoothly and was done well. However, some of the sales people are very pushy. When discussing the price he was round our house till around 10pm. We were unable to take an evening to think about the decision, which I think is unfair when customers are spending a lot of money. Also, I keep receiving calls asking if we are happy (when I have said yes on the 5 previous calls) and what else we may need done in the future and asking about conservatories when I have clearly stated we do not have space for one or want one on multiple occasions. I have had to block the number as the amount of calls is ridiculous.

2026年7月2日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for taking the time to share your feedback. We're pleased to hear that you're happy with your new windows and that the installation process went smoothly.
We're sorry to hear that you felt our follow-up contact was excessive. We aim to ensure our customers are happy with their installation and to keep them informed of other products we offer, but we appreciate that this isn't everyone's preference. If you would like to be removed from our marketing and follow-up contact lists, please email info@eeglazing.co.uk, and we'll be happy to arrange this for you. Many thanks

5つ星のうち5の評価

EE Glazing

Had our facia guttering and sofits fitted by EE Glazing.
Amazing work and so pleased with results.
Thank you Darren Simon Cam and Ollie you were a pleasure to have here
Would 100% Recommend the Company very good with each phase
Thank you
Julie Williams

2026年7月1日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you so much for your fantastic review, Julie! We’re delighted to hear how pleased you are with your new fascia, guttering and soffits.
It’s lovely to hear that Darren, Simon, Cam and Ollie were a pleasure to have at your home. We’ll be sure to pass your kind words on to the team.
Thank you for your recommendation and for choosing EE Glazing!

5つ星のうち5の評価

Just had 11 windows installed

Just had 11 windows installed, the team did a fantastic job considering the heat they was working in and cleaned up and took away all rubbish. Very impressed

2026年6月25日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you so much for your lovely review! We’re delighted to hear you’re so impressed with your new windows and the work carried out by the team.
It’s great to hear they worked so hard in the heat and left everything clean and tidy, including taking all the rubbish away. We’ll be sure to pass your kind feedback on to the team!
Thank you for choosing EE Glazing and for taking the time to share your experience.

5つ星のうち5の評価

Just had a new front door and side…

Just had a new front door and side panel installed. Very happy with the service highly recommend

2026年6月30日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you so much for your lovely review! We’re delighted to hear you’re so impressed with your new windows and the work carried out by the team.
It’s great to hear they worked so hard in the heat and left everything clean and tidy, taking all the rubbish away with them. We’ll be sure to pass your kind words on to the team!
Thank you for choosing EE Glazing and for taking the time to share your experience.

5つ星のうち1の評価

Giving false claims about a government grant when there is no government grant

This company just come to my door to tell me that there a government grant for windows and doors and they will take £300 off each window under the government grant scheme I’ve just googled it. There is no government grant the government does not give grants for windows so this was force information and a sales tactic. 2h later i receive a call from head office saying that I’m booked in for Friday for a quotation I told him that I did not book him in. This is a very pushy company. First of all there is no government grant for windows and door that’s a sell tactics to make you think you’re getting a deal. be careful of their sell tactic. There is no government grant you don’t believe me just google it. copy and pasted about government grants below

There is no official government "Window Scrappage Scheme" in the UK. If you are approached by companies offering you a state-funded trade-in for old windows, it is a misleading sales tactic.The Truth About the "Scheme"It's a Marketing Trick: The term "scrappage scheme" is used by private double-glazing companies to make a promotion sound like an official government initiative.The "Put-On to Take-Off" Discount: Many dishonest companies will massively inflate their initial quotes, only to "deduct" a fake scrappage or recycling discount, bringing the price back down to their standard rate.High-Pressure Sales: Consumers on platforms like Trustpilot warn that these marketing schemes often use relentless cold calls and high-pressure, in-home sales tactics.

Thank you for the reply. The first thing your sales agent said when coming to my door is there is a government grant scheme going on at the moment where we give you back £300 per window under the government grant scheme that is the first thing he said if you do not know that your sales agent is pushing this by saying there is a government scheme going on at the moment and the government gives grant towards windows and I think you need a better look into your sales team that is the first thing he said he also said the same thing to my neighbours two doors down he also come out with rubbish that you must seen us in the street because we replaced loads of windows as people are taking advantage of the government grants at the moment . well I’ve never seen this company in my road before but the first thing he said is there’s a government grant scheme going and we can give you back £300 per window so I think you need to take a better look at your sales team and how they’re selling your windows

Update still to
This day they phoning me on a
A held telephone number trying to sell me there crap window alway a
Red flag when they phone by a held numbers

2026年6月29日
自発的なレビュー
5つ星のうち5の評価

I had my windows replaced today by EE…

I had my windows replaced today by EE Glazing and I have been very happy with the experience. The installing team of Darren, Simon and Oli did a professional job and were friendly and polite in what was very hot and sunny conditions. They left everything clean and tidy and I am pleased with the look of the windows.

2026年6月26日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your new windows and had such a positive experience with EE Glazing.
It’s fantastic to hear that Darren, Simon and Oli were professional, friendly and polite, especially while working in such hot conditions. We’ll be sure to pass your kind words on to them.
We’re also pleased that they left everything clean and tidy and that you’re happy with the finished look. Thank you for choosing EE Glazing and for taking the time to share your experience!

5つ星のうち4の評価

Good friendly workmanship

Arrived on time, Darren, Simon and Cameron quickly got down to work in extremely hot conditions to a good standard and would recommend them to anyone looking to have their windows replaced

2026年6月25日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for your lovely review! We’re delighted to hear that Darren, Simon and Cameron arrived on time and got straight to work, especially in such hot conditions.
It’s fantastic to hear you were happy with the standard of their work and that you would recommend them to others. We’ll be sure to pass your kind feedback on to the team!
Thank you for choosing EE Glazing and for taking the time to share your experience.

5つ星のうち5の評価

High quality windows and doors, friendly company.

I’ve just had a front door, French doors and three windows replaced by EEGlazing. The fitters were great, working in 30 degree heat without complaint. They did a superb job, leaving everything clean and tidy. As to the actual windows and doors, I am more than happy with the quality and appearance. I wouldn’t hesitate to recommend EEGlazing to anyone. Great from start to finish.

2026年6月22日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you so much for your fantastic review! We’re delighted to hear you’re so pleased with your new front door, French doors and windows, and that you enjoyed such a positive experience from start to finish.
It’s wonderful to hear that the fitting team worked so hard in the heat and left everything clean and tidy. We’ll be sure to pass your kind words on to them.
Thank you for choosing EE Glazing and for your recommendation.

5つ星のうち5の評価

We have just had 11 windows replaced by…

We have just had 11 windows replaced by Darren, Simon, Cameron and Oli. The team were friendly, efficient and hard working. Clean up was good and no redecoration/touching up required. When problems arose Darren clearly explained solutions to me and even showed me how to take down our blinds! Product design is great and obviously hoping that insulation been improved. Thank you Team Darren!

2026年6月19日
自発的なレビュー
EE Glazing Ltd ロゴ

EE Glazing Ltd からの回答

Thank you for taking the time to share your feedback with us. It is great to hear that you have been impressed with the products and the service received. We will be sure to pass on the feedback to the team!

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