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Evergreen Credit Union レビュー 

394
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... もっと見る

企業が回答しました

5つ星のうち5の評価

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... もっと見る

企業が回答しました

5つ星のうち5の評価

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... もっと見る

企業が回答しました

企業情報

  1. 金融機関
  2. ATM
  3. 信用組合

Evergreen Credit Union について

当該企業による記述

EGCU-Logo-Gradient-RGB-2

Evergreen CU is one of the largest credit unions in Maine, with over $663 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

Join Evergreen
About Us
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Serving Mainers Since 1951

当該企業による記述

Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Promotion box for Evergreen Credit Union

Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4.8

優良

TrustScore 5段階評価の5

394件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(394)

過去12か月のレビュー数: 21

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5つ星のうち1の評価

Good luck getting a loan

This bank only want to do business with high income folks. I applied for a auto loan and they approved it but once they saw I was a disabled veteran they pulled out. The had all my income and all they needed for the loan. Credit was approved they just didn't want to be seen with the middle class I guess.

2025年3月25日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Dan,

Here at Evergreen Credit Union, we have immense appreciation for those who have served. We take pride in our military loan discount and support local organizations, such as the Travis Mills Foundation in Rome, ME, that help veterans every day.

We would like to hear more about your loan application process. Whenever it is most convenient, call us at (207) 221-5000 or visit your closest branch in Naples, Windham, Portland, South Portland or Scarborough. We hope you will consider Evergreen Credit Union for your next loan with us.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Everything about Evergreen is…

Everything about Evergreen is fantastic. And I love love the new Scarborough branch.

2025年3月21日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

John, we're so glad to hear about your experience at our Scarborough branch! Feel free to stop by again if you ever have any questions, or call our Member Experience Center at (207) 221-5000.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Superb service and easy to deal with

Casey and Jennel have been absolutely fantastic to work with, easy paperwork and super fast service. I will continue to do business here for years to come!

2025年3月10日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you so much for sharing your experience with us, Dean! Our team is happy to help. If you have any other questions, feel free to reach out at (207) 221-5000.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Thumbs up to Evergreen Credit union for…

Thumbs up to Evergreen Credit union for the great years of service. Starting with Lisa who is President of ECU congrats, and Alex most recently for all your help. Thanks to everyone else for the great service. 13 years of great Small town service 😃
Thanks
Kirk & Pam Lemke

2025年2月24日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Pam,

As much as we appreciate your kind words, we cannot take credit for them as we do not have an Alex or Lisa on our team. We're so happy to hear about you positive experience, though!

If you're a member with us, we're happy to chat with you about your account at (207) 221-5000. You can also chat with a team member at any of our branches in southern Maine.

Best,
Emma
Evergreen CU

5つ星のうち1の評価

Auto Loan

Applied for an auto refi loan at the Windham location two weeks ago and have left 5 voicemail messages for the person I was dealing with and to date those messages have never been returned. Very poor customer service.

2025年1月24日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hello Mike,

We appreciate your patience throughout this process. We’ve connected with our team in Windham and they are ready to help you. For questions regarding your loan, please reach out to our Member Experience Center at (207) 221-5000 (press 3 when prompted).

Thank you,
Emma
Evergreen CU

5つ星のうち5の評価

Awesome customer service

Awesome customer service. Sarah Webb helped me with loan process. She’s very professional, patient, friendly and quick at responding. I would recommend Evergreen CU to anyone. The service is excellent! The tellers are great and always helpful.

2025年1月27日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

We're happy to hear about your experience with Sarah! Thank you for leaving a review, Lisa.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Great help super nice and helpful…

Great help super nice and helpful helped me make the choice to stay with evergreen

2024年12月11日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Nicole,

Thank you for sharing your Evergreen Experience! We hope you continue to stay with us for years to come.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Excellent customer service!

Excellent customer service!! Helped me with travel concerns with my debit card. Was able to get a credit card in a day! Explained the EGCU App and how it works.

2024年12月3日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

We're glad our team was able to help you! Travelling is hard, but we got your back.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

I have all of my banking with…

I have all of my banking with Evergreen. My car loan included. So when it came time to get a new one I really wanted to keep financing with Evergreen for my new car loan. Everyone was great and helpful and made it work. Thank you again.

2024年11月4日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you very much for sharing your experience with us, Lorrie!

Best,
Emma
Evergreen CU

5つ星のうち5の評価

Great customer service

Casey was a pleasure to deal with, quick response times, knowledgeable, I've been doing business with Evergreen C.U. many years, always great rates !

2024年11月5日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you very much for your kind words, Tony! We're happy to hear of your great experience with Casey and our team.

Best,
Emma
Evergreen CU

5つ星のうち3の評価

bank and staff great, ATM locations are terriable.

I have had great experience with them, but, I do have one large gripe, and that is the lack of atm locations in the Windham, Gorham, Westbrook area. There is 1 available atm and that is at the bank in North Windham. It would be nice to see some free ATMs be brought to Westbrook / Gorham area so you don't have to drive 20 - 30 min just to use a free ATM.

2024年10月15日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hello there,

Thank you for sharing your experience about our ATMs. You can use any participating Shared Branching credit union and you won't incur ATM fees. You can find Shared Branching locations at egcu.org/sharedbranching.

We always strive to make access to your money as convenient as possible. Please don't hesitate to reach out to our Member Experience Center at (207) 221-5000 (press 3 when prompted) if you have any questions.

5つ星のうち5の評価

Casey was amazing with the used auto…

Casey was amazing with the used auto loan & ensured I got 1% Military Discount on the loan rate. Check was ready upon arrival to local branch.

2024年9月25日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hi Brian,

Thank you for sharing! We're happy to hear you got the most out of your loan with us. Thank you for your service.

Best,
Emma
Evergreen CU

5つ星のうち5の評価

The optimal customer service experience, in an under appreciated customer service moment in time.

Evergreen Credit Union Service members have always greeted us with warmth and an eagerness to help. From the moment someone answers the call, to being in touch with a member that can assist with the request is both speedy and attentive.

Today I worked with Rebecca Lanefski, her knowledge in business documentation and communication skills was excellent. Rebecca patiently allowed me to explain and was able to assess my newness/understanding so that she could ensure resolution to request. Rebecca was engaging, asked clear questions to gain needed information in a way that relieved my stress and helped educate me for the future.

As a new business owner, taking on many new roles, and untangling some inherited disorganized systems; it is refreshing to have a motivated customer service representative that takes the time to ensure the task is completed correctly, and the customer has gained understanding for future success.

2024年8月27日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for all your kind words, Coral! We're always happy to help.

Best,
Emma P.
Evergreen CU

5つ星のうち5の評価

Always helpful and great attitudes

Always helpful and great attitudes! Great attention to detail! Thank you!

2024年8月19日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you very much! We hope to create memorable experiences for our members.

Best,
Emma P.
Evergreen CU

5つ星のうち5の評価

Problem solved

Problem solved, fast and friendly help, as always.

2024年8月13日
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Thank you for letting us know how we did, Kate! Our team is happy to help.

Best,
Emma P.
Evergreen CU

5つ星のうち5の評価

Rebecca was very helpful in finding my…

Rebecca was very helpful in finding my transaction records from a few years ago. She was able to get me the information I needed very quickly and was very kind throughout our multiple conversations. I’ve been a member for more than 25 years and employees like Rebecca are why I’ve continued to bank here.

2024年8月2日
自発的なレビュー
Evergreen Credit Union ロゴ

Evergreen Credit Union からの回答

Hello Charlie,

Thank you for sharing your experience with Rebecca! We're glad to hear she helped you find what you were looking for.

Best,
Emma P.
Evergreen CU

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