Package came earlier than expected. It was in a padded envelope. The product was in good condition but the box it was in seems to have been crushed a little which I wasn’t fond of. Though I received t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
EIO's customer service is well-trained and polite. My questions were answered thoroughly and to my satisfaction. I will definitely return to purchase more items from this website. The orders were d... もっと見る
Great Customer Service! I have been doing business with EIO for years now and I always come back and do business with them each year! They are very honest, and easy to talk to - a special shout out... もっと見る
Your policy lists shipping within 2 days. I had to send an email inquiry, which was not responded too directly. The next day I received an email it was shipping. It took 5 business days to ship.... もっと見る
企業情報
当該企業による記述
Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at support@eio.com. We typically respond to all emails within 24-48 hours.
連絡先
3102 KASHIWA ST, 90505, Torrance, 米国
- 310-533-5150
- support@eio.com
- eio.com
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The quick and accurate service was…
The quick and accurate service was awesome. The price was also very reasonable. I will be sure to
recommend you to my friends.
It takes a long time and the product…
It takes a long time and the product arrives different from what I bought

EIO からの回答
good prices and selection
good prices and selection. little slow on delivery but didn't need the items right away
I received the best price and the…
I received the best price and the delivery was quick and professional. Will do business again!
Shipping delayed (out of stock)
Shipping delayed (out of stock), but I wasn't informed of this at time of order. Payment processed right away, but it was 3 weeks before I received order.
Great business that continues to improve
I have made many purchases from this company and have yet to have any issues. They have very competitive prices and free shipping which has made for great experience. They have also lately gotten much better and more proactive about any sort of delays or issues that may arise with an order.
Worth the wait.
Great rock hammer in perfect condition. Price and free shipping is hard to match. It took longer than expected with no explanation as others have mentioned but now that I know what to expect it will be five stars next time. Thanks.
Quick and accurate order
I received the items I ordered quickly and they were exactly what I ordered.
Priced competitively.
Priced competitively.
Shipping times reasonable.
Product intact without damage.
Satisfied
Easy to order items.
Excellent product just what I ordered…
Excellent product just what I ordered and exactly as described very good value.
EIO is my goto
great prices, great communication, and free shipping offered. Lots of specialty tools from quality manufacturers worldwide.
International buyers should be aware.
International buyers should be aware.
I buy conformal coating from eio.com. However, it was "disposed of" by USPS. I asked them to follow up with the USPS. They reply that it should be me who asks the USPS. Ok
I ask them to inquire with USPS so the reimbursement process can be started. Since only U.S. senders could inquire. They reply, "It should be me.
It's kind of frustrating since they have a statement on their website, as per below.
"My order was tampered with, damaged, or lost while in transit. What can I do?"
"If your order was tampered with or damaged while in transit, please contact us within 3 business days of delivery. If your order was lost while in transit, please contact us within 7 business days of not receiving your order"
kind of no help at all. If the package I got has problem at my border, I don't mind handling it myself since I can easily contact the costume office or the post office.
They had the best price, but wait time was long
They had the best price. They kept me informed as my order progressed. I received my order in good condition. I placed my order on March 21 and received it on May 30.
It took way too long to delivery the…
It took way too long to delivery the item. The fact that it was not in stock and the order lead time was unknown was not obvious until I didn't receive the item in the timeframe expected.
Bought a screwdriver set via…
Bought a screwdriver set via Walmart.com. The advertised price was terrific. When I went to pay for it, the price doubled. Shipment was delayed by 2-3 weeks. When I got it, it was the wrong item. There was an issue with a listing/database. When I contacted EIO, the guy on the line wouldn't honor the advertised cost (Walmart told me the 3rd party sets the price and they have no control) and EIO said I'd have to return the item via Walmart.com. I paid the advertised price and then some. The guy at EIO told me I was trying to rip them off and that I thought I was "entitled" and they wouldn't take the hit ($20) and would not let me talk to anyone else there. Sorry, this is unacceptable.
Note: EIO is the 3rd party seller that listed on Walmart.com.

EIO からの回答
Great price shipped fast
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