This is the first time I have used this company. My electrician sent me the link to Electricals Online to look at some spotlights I wanted as an example, so after checking other websites I dec... もっと見る
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great service experience, I made a mistake in my order and when I noticed I reached out to them and they were able to update my order in no time and send me a correction by email. The delivery wasn't... もっと見る
Bought a Aurora Seren 600000 EV 7.4kW EV Charger, great price compared to other competitors, had it installed for just over a week and it’s doing exactly what it should do, great piece of kit for the... もっと見る
企業が回答しました
Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.
企業情報
当該企業による記述
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
連絡先
Friars Gate, DN4 5NU, Sheffield, 英国
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
ネガティブなレビューの 71%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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The website is a scam
The website is a scam. Ordered £100's of pounds if goods which have not arrived. The telephone number does not connect and all emails have gone unanswered. The so called courier they use also has no contact details either. DO NOT USE.

Electricals Online からの回答
Ordering process simple to navigate
Ordering process simple to navigate, regular delivery updates and delivered on time.

Electricals Online からの回答
Unapologetic in refusing a return for…
Unapologetic in refusing a return for an air conditioner that doesn’t pump the air outside and is heating the room up. Clearly not fit for purpose.
Terrible experience and won’t shop here again.
Added me to their mailing list without…
Added me to their mailing list without consent - have been getting spam from them. not what i signed up for and I definitely opted out. This may not be a big deal to most customers but I definitely view this as a an abuse of how they handle personal data

Electricals Online からの回答
Fast and efficient.
My veritas alarm stop working I found the fault ordered the part from electrical online for the right price. Delivered next day . Alarm working again in less than 24 hrs . That’s what you call efficiency. Excellent company.

Electricals Online からの回答
Some items were late
Some items were late, it appears someone had forgot to pass my order onto relevant supplier. If I hadn't kept chasing, I might have never received all my items. Did receive apology, and staff very polite and helpful once it was realised what had happened.

Electricals Online からの回答
£9.95 postage for something weighing 30…
£9.95 postage for something weighing 30 grams. Absolute rip off!
Amazing customer service
Amazing customer service. Got 2 central heating thermostat controls for home which were exceptionally well price in comparison with my service provider! In addition I needed them in record time & staff were kind enough to expedite this order quickly despite being pass the cut off time of midday. Very helpful to & product looks and work well. Will definitely be using you guys again!

Electricals Online からの回答
Good prices, rapid delivery!
I bought a security system from Electricals Online. It appears that this is a very competitive area as the prices are very similar. However Electricals Online were slightly cheaper for the panel that I wanted. When I placed the order, on a Friday, I selected standard delivery and expected delivery Monday or Tuesday. I was pleasantly surprised when it arrived on Saturday. I haven't powered it up yet but good price and rapid delivery, what's not to like?

Electricals Online からの回答

Electricals Online からの回答

Electricals Online からの回答
Reasonably competitive prices but high…
Reasonably competitive prices but high carriage charge on storage heaters.

Electricals Online からの回答
Good price, slow dispatch
Good price, but very slow dispatch and delivery. Had to buy some items twice, elsewhere.
Prices extremely competitive.
Their prices are extremely competitive.
The website search struggles to find an item that you know they have, when previously found via google.
The range on some products is limited; suppose that will expand over time.
Very easy to place an order and delivery was swift too. Payment was great with PayPal as well.
Brilliant service
Brilliant service, Greenwood fan fitted straight into old space job done 👍

Electricals Online からの回答
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