What made my experience great, was that my support responder answered all my questions in a respectful and timely manner. And went overboard by gifting me for being a nice client and made his job easi... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Iris was kind, attentive, and understood my request. Customer service isn't always easy but she made it seem that way today!
企業が回答しました
My experience started off with a email giving me freespins , and I had time to kill so figured even tho they didn't use the provider I prefer (rtg) I would try them out at least for the Freeplay .. th... もっと見る
企業が回答しました
I dislike the fact they send you emails saying they are giving you something and when I try to get it it says oh sorry UPDATE: Thank you Elegant Spins for your attempt at justification, however, if... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to ElegantSpins, where the thrill of the game meets a commitment to excellence. ElegantSpins is not just another online casino – we are a team of passionate gaming enthusiasts dedicated to delivering an unparalleled gaming experience!
連絡先
4.1
ほぼ満足
684件のレビュー
ネガティブなレビューの 93％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very quick responce
2026年5月3日
自発的なレビュー
Iris was kind
Iris was kind, attentive, and understood my request. Customer service isn't always easy but she made it seem that way today!
2026年5月2日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Great to hear you had such a smooth experience! 😊
Our team always aims to be kind, attentive, and truly understand every request—glad it made a difference for you today.
We’re here anytime you need us! 💬✨
Iris is a god support
Iris is a god support, elegantspins Are the bedst🙂
Nice casino sits
2026年5月2日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for your kind words! We’re thrilled to hear you’re enjoying your experience with us and that you’re loving the platform. 😊
Wishing you lots of fun and big wins at ElegantSpins! 🎰✨
esperienza top da consigliare
2026年5月2日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much! 😊 We’re thrilled you had a top experience.
Your recommendation truly means a lot—wishing you even more exciting wins ahead! 💎✨
Very great platform customer service is…
Very great platform customer service is the best
2026年5月1日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for your amazing feedback! 😊 We’re so glad you’re enjoying the platform and our customer service.
We’re always here to keep your experience smooth, fun, and rewarding! 💎
I quite enjoy elegant spins
I quite enjoy elegant spins! They’re super fun and awesome
2026年4月28日
自発的なレビュー
Elegantspins からの回答
Dear Player,
That’s amazing to hear! 😊✨
We’re so glad you’re enjoying your time at ElegantSpins—nothing makes us happier than knowing you’re having fun! 💖
Elegantspins からの回答
Dear Player,
We’re so glad you’re enjoying the free spins!✨
Don’t keep the fun to yourself—share the excitement with other players and let them join in on the winning vibes too! 🔥
..and who knows, they might thank you for their next big win! 😉
Everything!!!
2026年4月27日
自発的なレビュー
Elegantspins からの回答
Love the energy!! 🔥
We’re here for it—more games, more rewards, more wins… everything you’re looking for! 😄
Let’s keep the good times rolling 🎰✨
Great casino I'm only new to gaming so…
Great casino I'm only new to gaming so they help out sending emails with Free spins :) They have a great range of games too!
2026年4月25日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for your kind words! 😊 We’re really glad to hear you’re enjoying your start with us. It’s great to know the free spins and game variety are making your experience even better✨
If you ever need any help or have questions along the way, our team is always here for you. Wishing you lots of fun and big wins ahead! 🚀
What made my experience great
What made my experience great, was that my support responder answered all my questions in a respectful and timely manner. And went overboard by gifting me for being a nice client and made his job easier by not being extra nor rude.
2026年4月24日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for your kind words! We're really glad to hear that your experience was smooth and that our support team could assist you in a respectful and timely manner.
Looking forward to serving you again!
Elegantspins からの回答
Dear Player,
Thank you so much for your kind words! 🙌🔥
We’re glad you’re enjoying the support—always here for you! 😊
Dangles carrots…
I dislike the fact they send you emails saying they are giving you something and when I try to get it it says oh sorry
UPDATE: Thank you Elegant Spins for your attempt at justification, however, if you send free spins and I have not played them yet and their not expired (email was received right before i logged in) then the spins should be there and available to me. To make me go through the motions of trying to claim the spins only to be told I need to make a deposit, is downright deception. Like I said, then don't send me emails saying I have free spins with no strings attached (per email) if you don't intend to honor them. Thank you
2026年4月20日
自発的なレビュー
Elegantspins からの回答
Dear Player,
We regularly send out free bonus offers via email, but each code does have a limited number of uses or may only be claimed once per player. If it shows as unavailable, it likely means it’s already been used or has reached its limit.
The good news is that we keep sending out new offers frequently. And if you ever miss one, feel free to reach out—whenever possible, we can check and add an alternative bonus for you so you can still enjoy some free play 😊
Elegantspins からの回答
Dear Player,
Love to hear that! 😊
So glad you’re enjoying it—more fun and big wins coming your way! 🎉🍀
Good page the best
2026年4月20日
自発的なレビュー
Elegantspins からの回答
Dear Player,
That means a lot—thank you! 😊
We’re glad you’re enjoying the page. More exciting games, bonuses, and wins coming your way! 🎉🍀
Elegant service.
The service is awesome! Better than these online casinos. Thanks Elegant service.
2026年4月19日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for your kind words! 😊
We’re really glad you’re enjoying the experience—your support means a lot to us. If you ever need anything, we’re always here to help! 🎉
Elegantspins からの回答
We truly appreciate your kind words—our team works hard to deliver the best experience, and it means a lot to hear this. We’ve got your back anytime! 🎉
Elegantspins からの回答
Dear Player,
So glad to hear your issue was resolved right away! 😊
Thanks so much for your kind words and support—we truly appreciate it! 💙
All negative reviews are 1000% TRUE!Well it's true everything u read about…
Well it's true everything u read about these Bozos are true!! I hit off a free offer actually got my balance to $84. I ran it down to $52 just so it would give me a better chance to get paid, well I was wrong about that because just like several others have said they give u the run around over k whatever it says but it's verification documents, id front back selfie holding it, now the exact same documents got me verified rather quickly on 4 other casino sites but this place here has a problem with it but there is no problem, these documents passed 4 other casinos like I said of course except for these crooks, every negative review is true!! 1000%. Yes Seriously for sure liars and cheats!! U HAVE BEEN WARNED so play at your own risk and u will not get paid.
2026年4月11日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Please note that document verification typically takes up to 24 hours. Additionally, free play payouts may require some time for verification as well. Kindly be informed that the maximum cashout for the code used is $50.
We would also like to review your case in detail. Please share your username via email, and we will be happy to assist you further. Rest assured, payouts are approved once all terms and conditions are fully met and verified.
Elegantspins からの回答
Dear Player,
We’re glad you’re finding the site easy to use! 😊
Enjoy all those free spins and good luck on your games! 🎰✨
So far like everything about it
2026年4月18日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Great to hear that! 😊
We’re really happy you’re enjoying everything so far—thanks for being with us and have fun! 🎉
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