What made my experience great, was that my support responder answered all my questions in a respectful and timely manner. And went overboard by gifting me for being a nice client and made his job easi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Iris was kind, attentive, and understood my request. Customer service isn't always easy but she made it seem that way today!
企業が回答しました
My experience started off with a email giving me freespins , and I had time to kill so figured even tho they didn't use the provider I prefer (rtg) I would try them out at least for the Freeplay .. th... もっと見る
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I dislike the fact they send you emails saying they are giving you something and when I try to get it it says oh sorry UPDATE: Thank you Elegant Spins for your attempt at justification, however, if... もっと見る
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企業情報
当該企業による記述
Welcome to ElegantSpins, where the thrill of the game meets a commitment to excellence. ElegantSpins is not just another online casino – we are a team of passionate gaming enthusiasts dedicated to delivering an unparalleled gaming experience!
連絡先
4.1
ほぼ満足
684件のレビュー
ネガティブなレビューの 93％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hands down perfection!
Hands down perfection!! Excellent game selection, outstanding gameplay, awesome support, with a LIVE agent!! Great Casino!!!
2026年3月12日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for the amazing feedback! 🎉 We’re thrilled to hear that you’re enjoying the game selection, gameplay, and support. Providing a great experience — including access to a live agent when you need help — is something we take a lot of pride in.
Wishing you plenty of fun and great wins ahead! 🍀
Elegantspins からの回答
Dear Player,
Thank you for the great feedback! We’re glad you’re enjoying the website. Our team works hard to make the experience smooth, fun, and easy for everyone.
We appreciate your support and hope you continue to have a great time playing! 😊
Great casino and amazing offers i would…
Great casino and amazing offers i would highly recommend
2025年4月11日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for the kind words! 🎉 We’re thrilled to hear you had a great time at the casino and enjoyed the offers.
Your recommendation means a lot to us, and we can’t wait to welcome you back for more fun and exciting promotions! ✨
Have a great time playing on your…
Have a great time playing on your platform I love your games they're pretty awesome it feels it a boring day for me I love just getting on your site and playing for a while nice people good games good payouts quick payoff I appreciate it
2026年3月8日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thanks so much for the kind words! 😊 We're really glad to hear that you enjoy spending time on our platform. It’s great to know you’re having fun with the games, meeting nice people, and that the payouts and quick cashouts have been a positive experience for you.
We truly appreciate your support and look forward to keeping the fun going.
Thanks for being part of our community, and good luck in your next games! 🎮✨
Elegantspins からの回答
Dear Player,
Thank you for your feedback! We're glad to hear you're enjoying the games. We’re always working to keep the experience fun and entertaining for everyone.
If there’s anything you’d like to see added or improved, feel free to let us know—we’d love to hear from you! 🎮
I love Elegant platform
I love Elegant platform, awesome free no deposit bonus as well as great service workers , today Iris was a big help supporting me I love when workers help because the care and not because it's a job.. y'all better hurry and join this platform.
2026年3月7日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the Elegant platform and that the free no-deposit bonus made your experience even better.
Providing genuine support and making our community feel valued is exactly what we strive for.
We’re grateful to have you with us and appreciate you recommending the platform to others. If you ever need anything, we’re always here to help. 😊
Best casino yet
2026年3月6日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for the great review! We're thrilled to hear you had such a fantastic experience. Means a lot to know you consider us the best.
We look forward to seeing you again soon for more exciting moments!
Elegantspins からの回答
Dear Player,
Thank you for the great feedback! We're happy you’re enjoying the site and chat.
We appreciate your support and hope you continue having a great time at our casino!
Great casino
2026年3月5日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for the great review! We’re glad you had a fantastic time at the casino.
We appreciate your support and look forward to welcoming you back for more fun, games, and excitement soon! ✨
Great customer service
2026年3月4日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for your kind words! We’re thrilled to hear you enjoyed the customer service.
Our team works hard to make every visit a great experience, and we look forward to welcoming you back again soon! 🎉
I really like the Customer Care
I really like the Customer Care, especially Chrystal. Also the games are fun and the website is easy to get away.
2026年3月4日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for the wonderful feedback! We're thrilled to hear that you’re enjoying the games and finding the website easy to use. 😊
We’ll be sure to pass along your kind words to Chrystal. She’ll be happy to know she made such a positive impression. We truly appreciate your support and look forward to bringing you more fun and great service! 🎉
Verry nice casino
2026年3月2日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for your feedback! We’re glad you enjoyed your visit and hope to see you again soon! 🌟
Customer service is amazing
Customer service is amazing, always helpful with everything. Game play is fun and exciting
2026年2月26日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for your kind words! We're thrilled to hear you're enjoying the fun and exciting gameplay.
Our team is always here to help—your support truly means a lot to us!
Iris is fantastic
Iris, at ElegantSpins, answered my questions. Almost as if she had read my diary. Thank you Iris at Elegantspins for the knowledge and explanations that helped solve the questions I had. Good to know elegantspins has my back.
2026年2月24日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for the amazing feedback! We’re so glad Iris was able to answer your questions so thoroughly and make you feel supported every step of the way.
It’s great to know you feel confident with ElegantSpins—we’ve always got your back! 😊
i got an email stating i could get a…
i got an email stating i could get a $100 bonus to try Elegantspins and Iris was so helpfull to an old fool such as myself . Thank you so much Iris i realy appreciate your help
2026年2月25日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for your kind words! We’re thrilled Iris was able to help you and make your experience a great one.
We truly appreciate you giving Elegantspins a try, and we’re always here if you need anything! 😊
I am a New Customer Iris was great her…
I am a New Customer Iris was great her customer service was amazing as she guided me through the process.
2026年2月25日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for sharing your experience—and welcome! 🎉
We’re thrilled to hear that Iris provided amazing customer service and guided you smoothly through the process. We’ll be sure to pass along your kind words to her—it will absolutely make her day!
Elegantspins からの回答
Dear Player,
Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our chat team. 😊
Providing quick, helpful support is exactly what we aim for, so it means a lot to know it made a difference for you. If you ever need anything else, we’re always here to help!
It’s been amazing they are super kind n…
It’s been amazing they are super kind n helpful
2026年2月24日
自発的なレビュー
Elegantspins からの回答
Dear Player,
We’re truly glad to hear you had such a great experience. Our team works hard to be supportive and helpful, so it means a lot to know that it made a difference for you.
We really appreciate you taking the time to share your feedback and look forward to seeing you again!
Everything is OK
2026年2月11日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for your feedback!
We’re glad everything met your expectations and appreciate you taking the time to share.
Elegantspins からの回答
Dear Player,
We’re so happy you had a fun experience with us! It means a lot to hear you found the team helpful.
Thank you for the awesome recommendation! 😊
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