What made my experience great, was that my support responder answered all my questions in a respectful and timely manner. And went overboard by gifting me for being a nice client and made his job easi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Iris was kind, attentive, and understood my request. Customer service isn't always easy but she made it seem that way today!
企業が回答しました
My experience started off with a email giving me freespins , and I had time to kill so figured even tho they didn't use the provider I prefer (rtg) I would try them out at least for the Freeplay .. th... もっと見る
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I dislike the fact they send you emails saying they are giving you something and when I try to get it it says oh sorry UPDATE: Thank you Elegant Spins for your attempt at justification, however, if... もっと見る
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企業情報
当該企業による記述
Welcome to ElegantSpins, where the thrill of the game meets a commitment to excellence. ElegantSpins is not just another online casino – we are a team of passionate gaming enthusiasts dedicated to delivering an unparalleled gaming experience!
連絡先
4.1
ほぼ満足
684件のレビュー
ネガティブなレビューの 93％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great efficient support
I’ve only been on this site a few times but the day I had an issue with the promotional code that I was trying to use and I was frustrated and Sam from support popped up after I started the chat and he was very helpful and told me exactly what to do and how to do it so I have no complaints so far about their support very happy with the site overall
2026年1月26日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for sharing your experience! We’re happy to hear that our support team was able to assist you quickly and clearly. We’re glad your issue was resolved smoothly and that you’re enjoying the site so far. We appreciate your support!
Elegantspins からの回答
Dear Player,
Thank you for the wonderful feedback! We’re glad you’re having fun and that our tech support and bonuses met your expectations.
I found that this is the best site I…
I found that this is the best site I have been to.
2026年1月25日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for the kind words! We’re thrilled to hear you consider us the best site you’ve visited. 😊
Its verdad good
2026年1月26日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thanks a lot! We’re happy you’re enjoying it and hope you continue to have a great experience.
I like play those games.
2025年1月25日
自発的なレビュー
Elegantspins からの回答
Dear Player,
We’re glad you’re enjoying those games. If you ever need recommendations or help with anything while you play, we’re just a message away. Happy spinning and good luck!
Elegantspins からの回答
Dear Player,
Thank you so much for the kind words!
We’re thrilled to hear you’re enjoying the bonuses and having a great experience with us. Wishing you lots of fun and big wins ahead. Enjoy the games! 🌟
Tem sido uma boa experiência
Tem sido uma boa experiência, ainda iniciando no site por enquanto eta bom, respondem rápido no chat e com sinceridade, logo logo espero reavaliar com mais elogios, satisfeito.
2026年1月24日
自発的なレビュー
Elegantspins からの回答
Dear Player,
We’re glad to hear that your journey with us has started on a positive note and that our chat support has been quick and sincere. We truly appreciate your feedback and look forward to earning even more of your praise as you continue with us. Wishing you a great time ahead! 😊
Elegantspins からの回答
Dear Player,
Thank you so much for your kind words!
We’re thrilled you’re enjoying the games and had a great experience with our customer service. Your support truly means a lot to us. Happy spinning, and we’re always here if you need anything!
Seems legit still haven't withdrawn…
Seems legit still haven't withdrawn from it yet so I don't 100% know but will update if I end up winning anything.
2026年1月23日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for sharing your thoughts! We appreciate you giving Elegant Spins a try. We wish you the best of luck, and we’ll be right here to assist if you need any help along the way. Looking forward to your update. Happy spinning! 😊
Awesome games
2026年1月22日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thanks for the feedback!
We’re thrilled you’re enjoying the games. Jump back in anytime—more fun (and wins) are always waiting for you at ElegantSpins! 🎉
Freespins customer service is great
2026年1月21日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service. Our team is always here to help and make your time with Freespins enjoyable. 😊
Customer service
Chat customer service Ben was prompt. As soon as I stated my problem he was immediately on the case and figured it out. Offered up a great solution for my problem. So customer service gets 5 stars for being prompt with response and politeness and offering up a helpful solution.
2026年1月21日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for the 5-star feedback! We’re glad to hear you had a prompt, polite, and helpful support experience. Your appreciation truly means a lot to us.
We’ll be sure to pass along your kind words to him. Thanks for choosing us. We’re always here whenever you need assistance! 🌟
Elegantspins からの回答
Dear Player,
Thank you so much for your love and support! We’re thrilled to hear you’re enjoying Elegant Spins and our customer support. We truly appreciate you being part of our community. Happy spinning! 💖
Horrible scam casino
Horrible scam casino. I tried to withdraw $209 instead of getting my money they put my balance to zero (it was$69) told me it was bc i had multiple accounts which was not allowed (I did not) play somewhere else they don't even have a license come to find out. Total s%$t casino.
2026年1月19日
自発的なレビュー
Elegantspins からの回答
Dear Player,
We’re truly sorry for the experience you had and appreciate you bringing this to our attention.
Please note that the free play bonus you claimed has a maximum withdrawal limit of $50, and the required wagering/playthrough has not yet been fully completed. Additionally, our system identified multiple account activity, which also needs to be reviewed as part of the process.
To help resolve this as smoothly as possible, we’ve already sent you an email with full details and next steps. Kindly check your email for the information.
If you need any further clarification or assistance, feel free to reply to the email or contact our support team, we’re always here to help and ensure everything is handled fairly and transparently.
Thank you for your patience and understanding.
I love using Elegant spins
I love using Elegant spins. It is literally one of the smoothest casino website I've ever used
2025年6月18日
自発的なレビュー
Elegantspins からの回答
Dear Player,
We’re so happy to hear you’re loving Elegant Spins and finding it one of the smoothest casino experiences out there. Our team works hard to make sure everything runs seamlessly, so feedback like this really motivates us!
Thanks for being part of the Elegant Spins family. More exciting games, smooth play, and great rewards are always coming your way!✨
Elegantspins からの回答
Dear Player,
Thank you so much! We’re glad you’re enjoying the free spins. Stay tuned for more exciting offers and fun gameplay ahead — happy spinning! 🎰
Many great fun slotgames and nice quick support
I like this site they have great fun slotsgames and gentle quick support.there is also let's of games from let's of providers. Great site
2026年1月17日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Your feedback truly means a lot to us. We’re thrilled to hear you’re enjoying our fun slot games, wide variety of providers, and quick, friendly support 💬✨
verry good site
2026年1月16日
自発的なレビュー
Elegantspins からの回答
Dear Player,
We’re happy you’re enjoying the site — more fun games, rewards, and exciting offers coming your way!
Elegantspins からの回答
Dear Player,
Thank you so much! 🎉
We’re thrilled to hear you’re enjoying your time with us. Your support truly means a lot, and we’re excited to keep bringing you the best gaming experience possible. Happy spinning and big wins ahead!
amazing
amazing, fun, fast, safe. love elegantspins and the support is always so fast and helpful
2026年1月12日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for the amazing feedback! 😊
We’re thrilled to hear you’re having fun and feel safe playing at ElegantSpins. Our support team will be especially happy to know they made your experience even better.
Trustpilot エクスペリエンス
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他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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