Elite Wine Refrigeration レビュー 875

TrustScore 5段階評価の5

4.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service from start to finish. Cherry gave us loads of options and fantastic designs to choose from. The installers were perfect - we are over the moon with our wine wall which includes two o... もっと見る

5つ星のうち5の評価

A few teething issues with my new drinks cooler following which Charlie soon resolved, many thanks Charlie, much appreciated! Cooler is working perfectly now and looks great.

5つ星のうち5の評価

Excellent communication throughout the process. I had ordered a display shelf which they didnt have in stock, but they were very clear on that and it arrived subsequently exactly as promised. Their de... もっと見る

5つ星のうち4の評価

Choice of delivery dates offered. Good communication, especially on narrowing down delivery time. Nice looking product, unboxed and put in place and product advice given. However the wine fridge spec... もっと見る

企業が回答しました

企業情報

  1. 電化製品店
  2. 電子機器店

当該企業による記述

We're Elite Wine Refrigeration and we pride ourselves on our extensive collection of wine cabinets, we only work with premium companies and wine cooler specialists from all over Europe. The official distributor for Dunavox, Swisscave, Climadiff, Avintage, La Sommeliere and EXPO and Ireland distributor. Shop with us and order with confidence.


連絡先

4.8

優良

TrustScore 5段階評価の5

875件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5つ星のうち5の評価

Excellent Company to deal with 🤩

What an excellent piece of furniture and we are so happy with the quality and looks great in our home.
Great Company to deal with and wonderful customer service.
Would not hesitate in recommending Elite Wine Refrigeration.
Thank you so much! 🤩

2025年9月30日
5つ星のうち5の評価

The product met our expectation of…

The product met our expectation of looks and quality.
Key points:
a) Info was communicated both effectively and in a timely manner.
b) Customer service was excellent.
c) Product arrived on promised date.
d) Product shipping packaging was of a very high standard.

2025年8月29日
自発的なレビュー
5つ星のうち5の評価

Quick and hassle-free

The purchase process, online, was smooth and quick. I made a mistake in the delivery address, flagged it immediately to customer service and the response was prompt and reassuring. The delivery to Ireland was quick and hassle free.

2025年8月7日
5つ星のうち5の評価

Danielle was fantastic in her help!

Danielle was fantastic in her help when placing an order and living in the North of Scotland I thought delivery would be an issue? Far from it, she called me and went over things regarding delivery and even though there was an additional charge for rural delivery it was worth it. Would not hesitate to recommend!

2025年8月11日
自発的なレビュー
5つ星のうち5の評価

Amazing experience

Amazing experience. Fridge was coming from Sweden so 7-10 day delivery time, but Danielle located one in the UK and shortened that time. Service and price was exceptional but the former was important to me and they were great. I'd use them everytime! Well recommended.

2025年8月6日
自発的なレビュー
5つ星のうち5の評価

Really good communication

Really good communication, professional delivery contractors used.

One star off is perhaps my own ignorance, but the fridge has a capacity of 200+ bottles but only comes with shelves to accommodate 100+ bottles! Pretty annoying that I will now need to buy more shelves

2025年8月7日
5つ星のうち5の評価

Excellent in all respects

I was a bit hesitant to start with, never having dealt with this company but I need not have been. They were very responsive and even guided me away from something they easily could have sold! All of the team proved efficient, delightful to deal with and the delivery was made on-time by a very good firm. I wouldn't hesitate to recommend them based on this experience

2025年7月29日
自発的なレビュー
5つ星のうち5の評価

Highly recommended

The service was great, from my first interaction online, to a visit to the showroom, culminating in the installation in our kitchen. I would recommend these guys to anyone thinking of making a purchase.

2025年7月29日
5つ星のうち5の評価

Exceptiinal customer service

Really good customer service - responsive and informed on the website, then a personal email address available after order. There were lots of special requests I needed which were all met easily. And they even provided a giant bow as it was a present. Also an excellent delivery and installing service. Exceptional.

2025年7月18日
自発的なレビュー
5つ星のうち4の評価

Great product, confused delivery …

The product is great but delivery info needs better communication between Elite and Bishops Gate.
The Elite email said delivery would be after 8am. I was woken (along with my neighbour) at 6.45am by BG.
Hence 4 stars instead of 5

2025年6月26日
5つ星のうち1の評価

Before you buy

Before you buy , call and confirm if item is in stock, otherwise you will pay and following day you will get a email stating its out of stock , after you will have to chase them as they wont give you any updates. we had to wait nearly four weeks.

2025年6月11日
Elite Wine Refrigeration ロゴ

Elite Wine Refrigeration からの回答

Hi there

Thank you for the review, we apologize the experience was not what you expected.

The cooler purchased was a none stock item and we immediately explained that it would arrive in 3-4 weeks as it had to be imported - the lead time is indicated on the product page.

We then proceeded to offer free upgrades to the larger models which we do physically stock in our warehouse, however, you rejected this.

I have since reached out to you but no response has been received to try and resolve the issue.

We look forward to hearing from you soon.

All the best,

Callum

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