If I could give Elite Wine Refrigeration higher than a 5 then I would. In particular Danielle deserves a mention for exceptional customer service. From placing my order the communication with this com... ãã£ãšèŠã
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Excellent service from start to finish. Cherry gave us loads of options and fantastic designs to choose from. The installers were perfect - we are over the moon with our wine wall which includes two o... ãã£ãšèŠã
A few teething issues with my new drinks cooler following which Charlie soon resolved, many thanks Charlie, much appreciated! Cooler is working perfectly now and looks great.
Choice of delivery dates offered. Good communication, especially on narrowing down delivery time. Nice looking product, unboxed and put in place and product advice given. However the wine fridge spec... ãã£ãšèŠã
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We're Elite Wine Refrigeration and we pride ourselves on our extensive collection of wine cabinets, we only work with premium companies and wine cooler specialists from all over Europe. The official distributor for Dunavox, Swisscave, Climadiff, Avintage, La Sommeliere and EXPO and Ireland distributor. Shop with us and order with confidence.
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Unit 3, Central Trading Estate, Marley Way, CH4 8SX, Chester, è±åœ
- 0333 577 6466
- info@elitefridges.co.uk
- elitefridges.co.uk
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I would really recommend Elite
I would really recommend Elite, my fridge is exactly as described. Excellent quality and the customer service team were extremely helpful. Hayley in particular was able to sort things very quickly for me.
Efficient setup
Easy to purchase online and delivery went without any hitches. Very efficient setup with good service and communication.
From start to finish an excellentâŠ
From start to finish an excellent service - helpful and quick responses on the online chat helped select the fridge, regular updates on the progress of the delivery and easy to arrange. Delivery team were excellent too - smoothly installing and removing all the packaging.
Wine cooler arrived as expected
Wine cooler arrived as expected. Delivery team unpacked it, placed it where we wanted and took away all packaging and made sure it worked before they left! Excellent, professional service. We also had our old cooler taken away separately. Again the removal team arrived as expected and were very professional. Highly recommend them!
The wine fridge arrived at theâŠ
The wine fridge arrived at the appointed time and the crew carefully unpacked it and placed it where we wanted it.
However the continental plug was impossible to fit into the adapter provided. Fortunately my husband was able to overcome this by dismantling the adapter and reassembling it with the plug inserted.
Delivered quickly and communication wasâŠ
Delivered quickly and communication was great
Good service delivery made on time andâŠ
Good service delivery made on time and product as advertised
Purchase of wine cabinet for garage
Having bought the wine aging cabinet it was delivered precisely on time by a team of two who installed it, removed the old cabinet and took all the packaging materials with them.
I couldn't have asked for more.
Very professional service right fromâŠ
Very professional service right from the moment of purchase, always available with any questions we had.
Arranged delivery very efficiently
Then when there was a faulty part it was dealt with immediately and rectified.
Excellent
Excellent product, excellent service, excellent communication and all at a very reasonable price. Delighted to recommend to everyone.
Excellent customer service all round
Excellent customer service all round! I raised some initial questions about the wine cooler prior to purchase and these were promptly answered by Hayley, the Ops Manager, leading me to place the order. Fridge was delivered as promised by a very helpful and knowledgeable delivery team. Very pleased with the wine cooler - would recommend strongly.
Superb customer service
Hayley quickly responded to all my questions so I was able to place my order safe in the knowledge that I had the perfect wine cooler for my needs. Delivery was rapid too! All in all a great service. Thank you!
Superb experience
After being let down by another company that kept we waiting for a wine fridge that I ordered several weeks prior, Cherry and Elite Fridges were the opposite of that experience. What impressed me most was the knowledge that Cherry had about the products and a couple of questions on aftercare. Delivery firm were superb too. Couldnât be happier with the experience.
Excellent service
Excellent all the way through from ordering to delivery! Personal and efficient service with updates on delivery schedule. Very happy with my new wine fridge!
Great service
Very easy process to order and have 2 wine fridges delivered
Great service as always
Professional and respectable business
Very professional customer service and desirable prices; overall, a pleasant and satisfactory experience. I would highly recommend it to anyone looking for goods that this shop provides. My purchase was managed by Hayley W. [Operations Manager]; after my order had been placed, she contacted me promptly to arrange a convenient date and explained the process of heavy goods delivery. She answered every of my question, prior to and after delivery, in a polite, timely and informative manner. Delivery went smoothly and just as described.
Excellent service
Cherry was excellent, she was more than willing to help and arranged for an easy fix to my issue with detailed instructions. I would recommend them to anyone.
great service from a very knowlegable company
great service .... always keen to answer my questions as a novice to buying a wine cooler they help me through the process.
great product and excellent delivery.
now fully installed in my new kitchen and looks fantatisic.
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