レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Let down by Boxt in the week, contacted these guys as we've had no hot water for a week. They came out this morning on a Sunday, turned up early and finished the installation. Great service, clear exp... もっと見る

5つ星のうち1の評価

Having been a customer for over 2 years, when we did need Elite, they were a disgrace. 8 days without internet connection with a series of initially patronising responses which resulted in a £150... もっと見る

5つ星のうち5の評価

Working with the team at Elite was a collaborative dream. They were friendly and easy to work with, we worked as one team to achieve our goals. Most importantly they were knowledgeable and supporte... もっと見る

5つ星のうち5の評価

Kiera Robinson was extremely helpful, polite & Friendly. Brilliant customer service. Coral Richmond was extremely patient and talked me through the set up. When I had difficulties setting the app up... もっと見る

企業情報

  1. クラウド コンピューティング サービス
  2. コンピュータのサポートとサービス

当該企業による記述

We are Elite Group, a UK-based provider of cloud communications, connectivity and business mobile solutions. We help organisations simplify how they connect, communicate and collaborate, with technology that works today and evolves for tomorrow. What truly sets us apart isn’t the platforms we deploy, but the people who support them. Our teams work closely with customers from design and deployment through to day-to-day support and ongoing optimisation. We stay involved, fix issues fast, and make sure your communications keep working as your business grows.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

86件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(86)

過去12か月のレビュー数: 11

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Let down by Boxt in the week

Let down by Boxt in the week, contacted these guys as we've had no hot water for a week. They came out this morning on a Sunday, turned up early and finished the installation. Great service, clear explanations, cleaned up after themselves. Would highly recommend

2026年9月20日
自発的なレビュー
5つ星のうち5の評価

Everyone involved was very helpful

Everyone involved was very helpful - from the moment I called up, Coral went above and beyond to find a solution to help us view calls.

2026年8月24日
自発的なレビュー
Elite Group ロゴ

Elite Group からの回答

Thank you for your lovely review! We’re so pleased to hear that you had a great experience with us. It means a lot to know that our team made a positive impression, and we’ll be sure to pass on your kind comments.

5つ星のうち5の評価

First class service

If ever you were looking for first class telecoms service - ELITE are a class above! Always lightening fast at responding - professional and friendly with excellent knowledge and practical advice.

2026年8月17日
自発的なレビュー
Elite Group ロゴ

Elite Group からの回答

Thank you so much for taking the time to leave us a review. We’re delighted to hear that you’ve had such a positive experience with the team. We’ll be sure to pass on your kind words to everyone.

5つ星のうち5の評価

Quick response time

Quick response time, informative and helpful

2026年6月15日
自発的なレビュー
Elite Group ロゴ

Elite Group からの回答

Thank you for the great feedback, Alex! Really glad we could help.

5つ星のうち1の評価

Best avoided

Best avoided, both support and general tech knowledge is very poor, all about the sales.

2026年5月28日
自発的なレビュー
Elite Group ロゴ

Elite Group からの回答

Hi, thank you for leaving a review. We're sorry to hear about the experience you've described. However, having looked into this, we're unable to find any record of you as a customer of Elite Group. We want to make sure all feedback is responded to fairly, so if you do believe you're an existing customer, please get in touch with our customer services team and we'll be happy to look into this further. You can reach us on 0344 875 8880 or at customerservices@elitegroup.com. If this review has been left in error, we'd kindly ask that you review the correct company.

5つ星のうち1の評価

Incompetent irresponsible failed to…

Incompetent irresponsible failed to diagnose my issue two times until my appliance got out of warranty charge you for no solution
AVOID

2026年3月24日
自発的なレビュー
Elite Group ロゴ

Elite Group からの回答

Hi, having read your feedback, it sounds like this may have been left on the wrong Trustpilot page. Elite Group is a B2B cloud communications and technology provider, we don't sell or service appliances, so we're unable to locate any record of your experience with us. We'd encourage you to check the company you intended to review and repost your feedback there.

5つ星のうち5の評価

Excellent and through support as always

Always get a log of support from Elite on our 8x8 system. Whenever we have a requests it’s always action or investigate very quickly and thoroughly. Excellent support from Coral, Andy and Chris.
Thanks 🙂

2025年11月4日
自発的なレビュー
Elite Group ロゴ

Elite Group からの回答

Hi Claire, thank you so much for taking the time to leave us a review. We're really pleased to hear you've had a positive experience with the team. We'll make sure your kind words are passed on.

5つ星のうち5の評価

We have been with ELITE for a couple of…

We have been with ELITE for a couple of years now, they provide great Internet services and have not experienced any downtime since the beginning. We are able to negotiate the terms that is more suitable to us clients and able to show their flexibility in all aspect. Props to James Kitchen & to his team. More power!

2025年10月8日
自発的なレビュー
Elite Group ロゴ

Elite Group からの回答

This is exactly the kind of experience we aim to deliver for every customer. Thank you for sharing your experience!

5つ星のうち5の評価

Fantastic Service from Elite Group!

Fantastic Service from Elite Group!
Shannon was brilliant, very informative, articulate and made the enrolment very simple and easy.
Ben also deserves a shout out, prompt with solving my urgent needs and very professional.

I was recommended to join elite group by two current users, and i would also recommend them!

2025年4月9日
自発的なレビュー
Elite Group ロゴ

Elite Group からの回答

This is exactly the kind of experience we aim to deliver for every customer. Thanks for share your experience!

5つ星のうち5の評価

Fast responses

Fast responses, very personal approach. The customer support explain all the steps of any procedure clearly. The engineer are helpful. Being with them for a long time and very pleased with the services.

2025年3月3日
自発的なレビュー
5つ星のうち5の評価

Elite Group is a top-tier provider of…

Elite Group is a top-tier provider of IT and telecom solutions. Their expertise, professionalism, and customer service are outstanding. They offer reliable and scalable solutions that have significantly improved our business operations. The team is always responsive and goes above and beyond to ensure everything runs smoothly. Highly recommend Elite Group for any business looking for first-class IT and communications support!

2025年3月5日
自発的なレビュー
5つ星のうち5の評価

Cannot recommend enough

We have been using Elite for over 1 year now, and their customer service is 2nd to none no matter what the industry. highly recommended and all the team have been super helpful.

2025年1月5日
自発的なレビュー

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