Ema and Boo ロゎ
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Ema and Boo レビュヌ 

217
•
TrustScore 5段階評䟡の4.5

4.6

ギフトバスケットの店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

It was delivered with love and on time, making new parents in awe of beautiful surprise. Thank you for the variety of gifts offered on your site, I was in a fit to chose but I am happy I settled for t... もっず芋る

5぀星のうち5の評䟡

We ordered via the website from Australia for our family.in the UK and delivery was the next day! Incredible efficiency. Much appreciated.

5぀星のうち4の評䟡

The products and client service from Ema and Boo was really good. When I had an issue, the response was prompt, polite and very helpful. The delivery was meant to be on Friday but was only the followi... もっず芋る

5぀星のうち5の評䟡

Great online store with beautiful baby products! I bought a jumper for a newborn and I’m very happy with my purchase. Everything arrived as expected and the quality is great. The customer service wa... もっず芋る

䌁業情報

  1. ギフトバスケットの店
  2. ベビヌ甚品店

圓該䌁業による蚘述

Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

217件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(217)

過去12か月のレビュヌ数: 47件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

My twin sister was in tears

My twin sister is expecting her first baby and when I came across this beautiful hamper, I knew she would love it. I am based abroad so wasn’t easy for me to come across to the U.K. and shop for items. The range of hampers are plenty and for each persons budget. I went for the £150 hamper which had everything my sister needed for her first baby gift.

I received happy messages from my sister and brother in law. My sister was in tears over how gorgeous it was and loved the baby gown. Lovely attention to detail, beautifully wrapped ( I paid for extra gift wrapping) and the items inside were perfect.

It arrived swiftly and I would recommend Ema and Boo to anyone wanting a lovely gift.

2026幎3月14日
5぀星のうち5の評䟡

Great online store!!

Great online store with beautiful baby products! I bought a jumper for a newborn and I’m very happy with my purchase. Everything arrived as expected and the quality is great.
The customer service was excellent — they were very kind, responsive, and helped me with all my questions via email. It’s clear they really care about their customers.
I will definitely shop here again and highly recommend it!

2026幎3月7日
5぀星のうち5の評䟡

Such a gorgeous gift

Such a gorgeous gift! I sent this hamper to my sister after she had her baby and she said it was one of the nicest gifts she received. Everything was beautifully wrapped and arrived quickly. Highly recommend Ema and Boo.

2026幎3月2日
自発的なレビュヌ
5぀星のうち1の評䟡

We haven't received the order yet

2026幎2月28日
Ema and Boo ロゎ

Ema and Boo からの回答

Hi,
We're sorry to hear that your order has not arrived yet.
Your order was placed on Saturday and dispatched the next working day on Monday via Royal Mail 1st Class, exactly as selected at checkout. We always aim to dispatch orders as quickly as possible so customers receive their gifts promptly.
Once parcels are handed to Royal Mail, delivery times are unfortunately outside of our control and occasional delays within the postal network can happen.
We do find reviews like this a little unfair, as we were not contacted regarding the delivery before the review was left. We are always happy to help track parcels and assist with any issues if customers reach out to us directly.
We work very hard to provide a reliable service and the vast majority of our orders arrive quickly and without any issues.
Please feel free to contact us and we will gladly look into this for you.
Kind regards,
Ema & Boo Team

5぀星のうち5の評䟡

Great experience with Ema and Boo.

I had a great experience with Ema and Boo. The delivery was on time, the packaging was beautiful and very thoughtful, and the communication throughout the process was excellent. It made the gift feel even more special. I would definitely recommend them and will order again in the future.

2026幎2月27日
5぀星のうち1の評䟡

i didn’t reacvie my parcel

i didn’t reacvie my parcel

2026幎2月7日
Ema and Boo ロゎ

Ema and Boo からの回答

We have checked the tracking for your order placed on 9th February. The parcel was sent via Royal Mail Signed For service and, according to Royal Mail’s tracking, it was delivered and signed for at the delivery address on 11th February.

Royal Mail has confirmed successful delivery of this parcel.

If you would like to discuss this further, please contact us directly.

Kind regards,
Ema and Boo Team

5぀星のうち3の評䟡

Tracking number didn't work for me (international)

After receiving the company’s response, I understand that the order may indeed have been delivered correctly and on time. The main issue from my side was that the tracking link did not work for me when accessed from abroad, so I had no visibility on the delivery status and could not confirm receipt (especially since this was a gift and I couldn’t reach the recipient).

This seems to be more of an international tracking/access issue rather than a problem with their dispatch process. If you are ordering from another country, you may want to consider this potential limitation when relying on tracking.

2026幎1月5日
Ema and Boo ロゎ

Ema and Boo からの回答

Hi,
We’d like to clarify that the tracking link provided is working correctly and, when accessed, clearly shows that the order was delivered on 8th January, the day after it was placed on 7th January. This is next-day delivery and fully in line with our service.
We understand that the order was sent as a gift and that you were unable to contact the recipient, however this is unfortunately outside of our control. The parcel was delivered successfully according to the courier’s tracking.
If you had contacted us directly, we would have been more than happy to go through the tracking with you and assist where possible. A 2-star review based solely on difficulty reaching the recipient does not reflect the delivery or service provided.
We do hope you’ll consider updating your review, as the order was dispatched promptly and delivered the very next day.
Kind regards,
Ema and Boo

5぀星のうち5の評䟡

Luxury present!

Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful.

If you’re looking for a gift for an expecting mum, definitely check them out. This is exactly the kind of gift you’d love to receive

2025幎12月17日
自発的なレビュヌ

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