I buy regularly from Geofossils and they are the best Crystal, Gem, mineral and fossil sellers. Kim is so incredibly knowledgeable about them and always more than happy to advise and help with any... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely amazing at the excellent way you present and package your crystals. The magnification box is truly unique. Thank you, very happy with my experience with you.
On top of the wrong item being sent in this order one of the other items was meant to be a peice of drilled green tourmaline, what they sent was a horrible almost black piece that when you shine a lig... もっと見る
Initially my order was not fulfilled correctly! After two telephone calls it was finally rectified. There was also included, two extra pieces for the problems I had encountered. Nice touch! I would us... もっと見る
企業が回答しました
企業情報
当該企業による記述
GeoFossils is a passionate, family-run business based in Twickenham, Greater London, dedicated to bringing you the finest selection of crystals, fossils, and rare minerals. Whether you're a seasoned collector or just beginning your journey, we’re here to help with all your holistic and spiritual needs. With over 600 different types of crystals, tumble stones, and crystal sets in stock, as well as a wide range of ritual essentials, we are your ultimate one-stop shop. Join our vibrant community on Facebook and Instagram, where we host engaging live shows every week. Discover, learn, and shop our carefully hand-picked treasures, with fresh new stock showcased in every event. We can't wait to share our passion with you!
連絡先
Access Business Centre,, TW1 1DG, Twickenham, 英国
- 02080502832
- bev@geofossils.com
- geofossils.com
4.4
優良
88件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 42％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Order a meteorite piece from them
Order a meteorite piece from them, came without the certificate of authenticity and box (as advertised on the website). Emailed them asking them fro support awaiting a response.
2026年7月13日
自発的なレビュー
GeoFossils® からの回答
Hi Steph,
Thank you for your review, and we're genuinely sorry that your meteorite arrived without its certificate of authenticity.
You're absolutely right to have raised this with us. Unfortunately, the certificate was mistakenly omitted from your order during packing. As soon as we received your email, we sent you a PDF copy by email so you had the documentation immediately, and the original signed certificate has now been posted to you.
Regarding the presentation, our website states that specimens are supplied in a protective box, with the option to upgrade to a floating display cube. As your order did not include the optional floating display cube, your specimen was supplied in its protective packaging for transit. However, we appreciate your feedback and will review the wording on our website to make this clearer.
We sincerely apologise for the oversight and appreciate you bringing it to our attention. We hope you'll update your review once you've received the original certificate and had the opportunity to see that the issue has been fully resolved.
Kind regards,
Kim
GeoFossils
Beautiful crystals. Absolutely amazing at the excellent way…
Absolutely amazing at the excellent way you present and package your crystals. The magnification box is truly unique. Thank you, very happy with my experience with you.
2026年6月25日
Super great and very fast
2026年6月29日
I buy regularly from Geofossils and…
I buy regularly from Geofossils and they are the best Crystal, Gem, mineral and fossil sellers. Kim is so incredibly knowledgeable about them and always more than happy to advise and help with anything you need.
The products are the best you can probably get in the world because they are so particular about where they source them from. They are always shipped really quickly and arrive well packaged.
I do buy from other places sometimes too but my favourite is Geofossils by far.
The service is second to none.
Glad I found them and I highly recommend them 😊
2026年6月22日
自発的なレビュー
Apricot surprise
I love my Apricot agate pendant, it's beautiful even better than the photo. The quality is great, from order to delivery was good. Would definitely recommend.
2026年6月8日
On top of the wrong item being sent in…
On top of the wrong item being sent in this order one of the other items was meant to be a peice of drilled green tourmaline, what they sent was a horrible almost black piece that when you shine a light through it is browny red!!!!! For £29 this is absolutely ridiculous!!!! As stated before I will NEVER be buying from this sight again, absolutely let down!!!!!
2026年6月3日
Great quality and variety of crystals
Fantastic quality and variety of crystals. The team at geofossils are super helpful and knowledgeable.
2026年4月29日
Just love this company great products…
Just love this company great products and prises too.
2026年4月27日
Kim's knowledge is encyclopaedic
Kim's knowledge is encyclopaedic. She and her staff helped me find minerals i was looking for, and packed everything carefully for travel.
2026年4月24日
Unhappy customer
Since writing below I have had a reply which I do appreciate. I am aware that refunds take time and so will wait for this to arrive.
I appreciate the offer of reserving a Selenite charging disc but I have managed to get one from the crystal shop in Taunton.
I will consider ordering in the future should I need something.
When I placed my order it was for one main item a Selenite charging disc but was also drawn to another item so I decided to add. There was nothing on the website stating either item was out of stock. I receive an email stating one item was despatched which was not the item I really wanted but thought perhaps the other item would be despatched separately but that was my first mistake as the next day I was emailed telling me I would be refunded. I was not happy and emailed back and received an email which I feel was not good. I had advised that they could collect but after reading the returns policy I knew that would not happen so I sent the unopened package by last Friday which GeoFossils received on Monday 20/04/2026 in the morning and I know as it was tracked but still not heard about a refund. I will give it a few more days to see if a refund has been done before taking this matter further. Ian Radford
2026年4月15日
GeoFossils® からの回答
Hi Ian,
Thank you for your feedback — we genuinely appreciate you taking the time to share your experience.
You’re absolutely right that part of your order was unavailable after purchase, and we understand how disappointing that is, especially when it was the main item you wanted. As soon as this was identified, we issued a refund for the out-of-stock item and sent the remaining item that was available. We also provided a credit voucher to cover your shipping costs for a future order.
Following your return, your refund is currently being processed, and this can take a few working days depending on your payment provider.
We always aim to keep our stock levels accurate, but on rare occasions discrepancies can occur, and we’re continuously working to improve this.
We’re also more than happy to notify you as soon as the Selenite charging disc is back in stock if you’d still like one reserved.
If there’s anything further we can do to help, please don’t hesitate to get in touch.
Kind regards,
Kim xx
What a wonderful place
What a wonderful place!
The lady who runs Geo Fossils was so warm and welcoming and was super helpful when it came to understanding what these crystals can do :)
2026年3月31日
5* Service again fully recommend
Bought some more Crystals earlier this week . The crystals are so lovely and the service is 5*. Again fully recommend wouldn’t buy from anyone else . LordMickyDee
2026年4月8日
自発的なレビュー
Initially my order was not fulfilled…
Initially my order was not fulfilled correctly! After two telephone calls it was finally rectified. There was also included, two extra pieces for the problems I had encountered. Nice touch! I would use GeoFossils again with no worries. Many thanks.
2026年3月2日
GeoFossils® からの回答
Hi Mike
Thank you so much for your positive review and again we are very sorry we messed, we do appreciate you giving us the opportunity of correcting our error. We look forward to seeing you soon.
Kim xx
great service
Kim was incredibly reassuring and responded to my inquiry right away. I mentioned the order was for a birthday, and it arrived perfectly on time. I really appreciate the great service!
2026年1月14日
Have bought a few times now frok these…
Have bought a few times now frok these guys off Whatnot. Items have all arrived quickly and well packaged, as well as exactly as drscribed.
2025年12月31日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。