Arrived very quickly. I only needed the buzzers, and unlike other kits - the instructions and app works so smoothly when just using these. Loving the variation in colours and also intensity of the b... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had the original EMDR KIT for eight years and used it several times a week during that time. When components would have trouble, the customer service was always super helpful. But, no product lasts... もっと見る
企業が回答しました
I have been very pleased with my EMDR Kit. I use the pulsators in nearly every session and have found them, along with the light bar and headphones, to be of excellent quality. The setup is straight... もっと見る
企業が回答しました
Dotyczy bezprzewodowego zestawu EMDR Zamówienie dotarło bardzo szybko, urządzenia spełniają moje oczekiwania, działają bez zarzutów, pacjenci są zadowoleni. poza tym są bardzo estetyczne i ergono... もっと見る
企業が回答しました
企業情報
当該企業による記述
At EMDR Kit, we are passionate about designing equipment for EMDR therapists to enhance their therapy sessions while minimizing physical strain. Our mission is to provide you with the most effective tools based on the latest EMDR research and insights. We offer both wireless and classic models to suit your needs. The classic model is operated with a controller, and both versions provide access to visual, tactile, and auditory stimuli when purchased as a complete set. For those who prefer specific stimuli, we also offer standalone pulsators and Light Tubes. At EMDR Kit, we take pride in manufacturing all our products in-house in the Netherlands. We focus on collaborating primarily with local businesses to source our parts, ensuring the highest quality and supporting our community. This commitment allows us to maintain the high standards you expect from our products. We understand that continuous research into EMDR techniques and their effectiveness is crucial. That's why we are dedicated to constantly improving our products to meet your evolving needs, ensuring our equipment incorporates the latest advancements in the field. Customer service is at the heart of what we do. We promise to respond to your inquiries within one business day and are determined to resolve any issues promptly and effectively. Visit our website at www.emdrkit.com for more information about our products. We look forward to supporting you in your important work as an EMDR therapist.
EMDR Kit, Everything you need as an EMDR therapist
当該企業による記述
- Fast and excellent customer service
- Do not hesitate to contact us. We are always happy to assist, whether you have a question about the EMDR Kit or have a product issue which we can help you with. We always respond within 24 hours.
- Shipping worldwide!
- We ship all over the world for fixed fees.
- Two years warranty
- We offer two years of warranty on our equipment.
- Safe payments
- We make sure payments on our websites are secure and safe. You can pay with creditcard or PayPal and other payment methods.
- 30 day trial period
- You can try out our equipment for 30 days after you have received it. If you do not like it, you can send it back and get a full refund.
連絡先
De Deimten 7, 9747AV, Groningen, オランダ
- 0507502003
- info@emdrkit.com
- emdrkit.com
4.8
優良
1462件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing service
My light bar stopped working out of the blue. I emailed the helped desk and within the hour they responded. They immediately ordered a replacement lighter for me and sent it out before the hour was over. They not only were helpful but very professional and caring.
2026年8月7日
EMDR Kit からの回答
Hi Jen,
Wow, we are really glad to hear that we could help you so fast! 🤩
This is exactly what we are striving for, to help our customers as soon as possible so they can continue their important work and help others. :)
Thank you for sharing this lovely review, Jen, we really appreciate it!
Team EMDR Kit
EMDR Kit からの回答
Thank you so much Juanita!
Team EMDR Kit
EMDR Kit からの回答
Merci beaucoup, Marie-Hélène !
Team EMDR Kit
EMDR Kit からの回答
Thank you so much, Susie! :)
Team EMDR Kit
We love EMDRkit
We love EMDRkit! The lightbar, buzzies and headphones work well with clients of all ages. They also have great customer service and always responsive!
2026年6月25日
EMDR Kit からの回答
Thank you so much, Christine. 💙🥰
It was great seeing you at the EMDRIA!
Team EMDR Kit
EMDR Kit からの回答
We are always happy to help, Yaneth! 🙂
Team EMDR Kit
EMDR Kit からの回答
Thank you so much, Stephanie! 🥰
Team EMDR Kit
Really excellent customer service from EMDR Kit.
My order was a little more complicated than usual because it involved UK import relief paperwork, and Arie went well beyond what I expected to help work through the process. He arranged a custom order, applied the agreed discount, reduced the shipping cost and made sure the relevant paperwork was included with the shipment.
There were a couple of issues after dispatch, including FedEx incorrectly raising an import VAT charge and one pulsator being missing from the package. Both times Arie responded extremely quickly, took ownership of the problem and immediately set about resolving it rather than leaving me to sort it out myself.
The kit itself arrived very quickly and the communication throughout has been excellent.
It’s rare to get this level of personal customer service, particularly when something becomes more complicated than a straightforward online order. Very impressed with how it has all been handled.
2026年8月26日
自発的なレビュー
EMDR Kit からの回答
Hi Jamie,
What a wonderful and lovely review! 💙
In the name of our collegue, Arie as well, we would like to thank you for sharing your ordering experience with us and the community.
No matter how complicated or difficult it might be, we always try to do our best to find a solution for our customers!
We are really happy that we could help you, Jamie!
Thank you again,
Warm regards,
Team EMDR Kit (and Arie :) !)
A great
A great, user-friendly app. Everything works smoothly and precisely. You can choose between different types of stimulation and also combine them easily. It creates a completely different experience for both the therapist and the client in the clinic.
2026年8月5日
EMDR Kit からの回答
What an amazing and kind review, Irena, thank you so much for sharing it! 🤩
It is really nice to hear that you like the app and also find it user- friendly.
Wishing you lots of success with your clients,
Team EMDR Kit
Troubleshooting and replacement were…
Troubleshooting and replacement were quick and easy. Amazing customer service with a real human, not a virtual online assistant.
2026年6月23日
EMDR Kit からの回答
Hi Kristina,
Thank you for this kind review. 🙂 We really appreciate it!
Although we have our amazing chatbot (Pulsie) to help our customers, when you reach out to us at info@emdrkit.com or give us a call, you will always get help from one of our dedicated (human) sales assistants! :)
Kind regards,
Team EMDR Kit
EMDR Kit からの回答
Hi David,
That is really amazing to hear! 🤩
Thank you for sharing your feedback.
We wish you all the best,
Team EMDR Kit
EMDR Kit からの回答
Hi Noemi,
Thank you for your review.
With a stable Bluetooth connection connectivity issues should not occur.
We would be happy to look into this for you! Our Customer Service has reached out to you via email.
Looking forward to hearing from you.
Team EMDR Kit
Can’t recommend this product and company enough!
The quality of the equipment was great and I got it within 3 days of ordering! Would highly recommend!
2026年8月3日
EMDR Kit からの回答
Wow! Within three days to the US? That is really amazing, Laurie! 🤩
We are really glad that your order has arrived so fast and it is to your liking.
We wish you lots of success with the Set,
Team EMDR Kit
EMDR Kit からの回答
Thank you, Dania! :)
Team EMDR Kit
Zeer vlotte verkoop
Zeer vlotte verkoop - niet ingewikkeld om online te bestellen - goed verpakt emdr kit - snel verkregen - het enige minpuntje is misschien wel de hogere prijs.
2026年7月31日
EMDR Kit からの回答
Bedankt, Erika! :)
Team EMDR Kit
Great EMDR tools!
Love the wireless features and the ease of the pulsators and headphones. Also huge plus that they connect to an app on my phone!
2026年7月31日
EMDR Kit からの回答
Hi Michaela,
What an amazing review! Thank you for sharing it with the community. 🤩
Team EMDR Kit
EMDR Kit からの回答
Thank you so much for this kind review, Beate! 🤩
Team EMDR Kit
Delivery was very good
Delivery was very good, the product is easy to use and has a very good design.
2026年6月8日
EMDR Kit からの回答
What a kind review, thank you Dr. Karsten! 🙂
We are really glad that the new Set is to your liking.
Team EMDR Kit
Helpful means for therapy
These are really helpful means for my therapy sessions .The EMDR sessions are so important for the therapeutic process for most of my patients.
2026年7月28日
EMDR Kit からの回答
Thank you for sharing this kind review, Felizitas! 😊
It is wonderful to hear that the Kit is a helpful asset in your therapy sessions.
We wish you all the best,
Team EMDR Kit
J'utilise le kit EMDR (lumière
J'utilise le kit EMDR (lumière, casque et vibreurs) depuis 4ans tous les jours et j'en suis très contente.
2026年7月29日
EMDR Kit からの回答
Bonjour Pauline,
C'est un vrai plaisir d'apprendre que le kit vous a été utile ces quatre dernières années ! 🥰
Nous vous souhaitons tout le meilleur !
L'équipe EMDR kit
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。