Emoswimsuits レビュー 

Emoswimsuits からの回答

2026年6月11日

Dear Customer,Thank you for sharing your feedback.We're sorry to hear that you were dissatisfied with your shopping experience. Our goal is always to provide quality products and responsive customer service to every customer.We would like to clarify that refund and return solutions are reviewed individually based on each order's circumstances and in accordance with our return policy. We regret that the resolution offered did not meet your expectations.

We encourage you to contact our support team directly with your order information so that we can review the matter again and see whether an alternative solution may be available.We take all customer concerns seriously and remain committed to improving our service.

Emoswimsuits からの回答

2026年6月11日

Dear Customer,

Thank you for sharing your feedback.

We are very sorry to hear that your swimsuit did not fit as expected and that you were disappointed with both the delivery time and your customer service experience.

We sincerely apologize if you did not receive a response to your exchange request. This is certainly not the level of service we strive to provide. Occasionally, emails may be filtered into spam folders or fail to reach us, but we understand how frustrating it can be when you're waiting for assistance.

We would appreciate the opportunity to make this right. Please contact our customer support team again with your order number, and we will review your case as a priority to help find a suitable solution.

Your satisfaction is important to us, and we value every customer's feedback as it helps us improve our products and services.

Thank you for bringing this matter to our attention, and we hope to have the chance to assist you further.

Emoswimsuits からの回答

2026年6月11日

Dear Customer,

Thank you for your feedback.

We are sorry to hear that you are unhappy with your experience.

We take customer concerns seriously and would like to clarify that our return policy is publicly available on our website, and return requests are handled according to that policy. Our customer support team strives to respond to all inquiries as quickly as possible, and we regret if the communication did not meet your expectations.

We would welcome the opportunity to review your specific case again. If you contact us with your order number, we will be happy to investigate and assist further.

Customer satisfaction remains our priority, and we appreciate all feedback that helps us improve our service.

Emoswimsuits からの回答

2026年6月12日

Hi valued customer, we are truly sorry you had such a frustrating experience with your previous bikini order and refund request.
We fully acknowledge our team failed to respond timely and resolve your return issue properly, that was entirely our mistake.
Our Colorado warehouse can accept returns locally with affordable shipping options, we never should have declined full refund unreasonably.
Please send your order number via private message, we will immediately process your full refund unconditionally and cover all return fees.
We sincerely hope we get a chance to make this right for you.

Emoswimsuits からの回答

2026年6月12日

We are truly devastated to learn you’ve spent two whole frustrating weeks trying to arrange a return, only to face slow replies and refused refund requests.
Delayed responses and denying your valid refund go completely against our service principles, and we take full responsibility for this terrible experience.
Please send your order number through private message directly. We will review your case urgently, approve your full refund and guide you through return steps immediately.
We sincerely hope we can get a chance to correct this mistake.

Emoswimsuits からの回答

2026年6月12日

Hi there, we are incredibly sorry you’ve spent two frustrating weeks trying to process your return and received such unhelpful replies from our team.
It is never our intention to delay responses or refuse valid returns, and we fully take responsibility for this poor service experience.
Please send your order number through private message right away. We will look into your case immediately, approve your full refund and walk you through simple local return steps at once.
We truly hope to make this right for you.

Emoswimsuits からの回答

2026年6月12日

Hi friend, we are extremely sorry to hear you ran into such a terrible return experience and lost
$103 unexpectedly.
We sincerely apologize for ignoring your emails and failing to honor our satisfaction guarantee, this is completely our service error.
You followed every rule of our return policy, so your return deserves full approval without any obstacles.
Kindly send your order number via private message, our manager will personally check your case, sort out your return procedure properly.
We will do everything we can to make up for this awful mistake.

Emoswimsuits からの回答

2026年6月12日

Hi there, we sincerely apologize for the messy return communication and inconvenient suggestions we gave you after your second order arrived.
It was inappropriate to push you toward an exchange just to avoid overseas shipping fees, and we fully understand why this made you frustrated. We have a local US warehouse that can process returns locally without expensive international shipping to China.
Kindly send your order number via private message, we will approve your return request directly and cover relevant return costs completely. We hope to make this right.

Emoswimsuits からの回答

2026年6月15日

Hi there, we’re sorry to hear there’s been some confusion around your return process.
Our team is always ready to help resolve return requests properly.
If you could send your order number to us via private message, we’ll take a closer look and get this sorted out for you right away.

Emoswimsuits からの回答

2026年6月15日

Hi there, we are truly sorry to hear about the poor quality and the issues you faced with your order, and for the difficult experience you’ve had with our customer service.
It’s clear we let you down, and we take full responsibility for this.
Please send your order number to us via private message right away. Our team will personally review your case, look into every detail you mentioned, and work with you to make this right as quickly as we can.

Emoswimsuits からの回答

2026年6月15日

We are truly sorry that our products and service have left you so disappointed. We realize we did not meet your expectations at all, and we feel deeply regretful for all the trouble we caused you.
We would like to communicate with you one-on-one to figure out a proper solution. Please send your order number via private message, and we will follow up with you carefully.

Emoswimsuits からの回答

2026年6月15日

We are extremely sorry to hear about this unexpected charge on your card. This should never have happened, and we take this matter very seriously.
Please send us your contact details and relevant billing information via private message. We will look into the record immediately and resolve this issue for you as soon as possible.

Emoswimsuits からの回答

2026年6月15日

We are truly sorry your order brought you so many troubles and disappointment. We acknowledge there were problems with the item size, quality and our after-sales communication, and we feel regretful for all the inconvenience caused to you.
Please send your order number and related tracking details via private message. We will look into your case thoroughly and try our best to work out a proper solution for you.

Emoswimsuits からの回答

2026年6月15日

We are so sorry for sending you the wrong size and the trouble you had trying to contact us. This is our mistake. Please send your order number via private message, and we will sort this out promptly and offer you a satisfactory compensation.

Emoswimsuits からの回答

2026年6月15日

We are truly sorry for the unsatisfactory experience. Please send your order number via private message, and we will review your case and try our best to reach a mutually agreeable resolution for you.

Emoswimsuits からの回答

2026年6月15日

We’re truly sorry your purchase did not go well and caused you so much trouble. We value your feedback deeply. Please send your order number via private message, and we will review your situation and discuss a proper way to resolve this together.

Emoswimsuits からの回答

2026年6月15日

We are truly sorry for the delayed replies and the trouble this has caused you. Please send your order number via private message, and we will follow up promptly and work out a proper solution for you.

Emoswimsuits からの回答

2026年6月15日

We sincerely apologize for the unsatisfying experience and the delayed replies. Please send your order number via private message. We will check your request and discuss a suitable solution with you.