Veronica has the patience of a saint! She was kind and patient as we navigated through payment updates for both Energy Ogre & Clean Sky. Promote her! She needs to be training others with her sup... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Amazing customer service, I can’t say enough good things about Wade and his professionalism. For 40 minutes he patiently answered my thousands of questions. Super knowledgeable, helpful and kind. Cust... もっと見る
⭐⭐⭐⭐⭐ Maurice at Energy Ogre made transferring my service so easy! He helped coordinate the transfer while keeping my current service active, giving me one less thing to worry about during my move. H... もっと見る
Energy Ogre helped for several years minimize our Galveston TX electricity charges. Then Wade in Customer Service helped with a refund per our move out of the house last year. They backdated the ref... もっと見る
企業情報
当該企業による記述
Energy Ogre is a Texas electricity concierge that takes the work out of finding and managing the right electricity plan for your home or business. We shop the competitive electricity market, compare plans and providers, handle enrollment and switching, and monitor Texas electricity rates so you don’t have to. Unlike Power to Choose, the state’s online electricity marketplace, Energy Ogre doesn’t just give you a list of plans to compare yourself. We analyze available electricity plans based on your unique usage, cut through confusing terms and gimmicky rate structures, and manage the process on your behalf. Whether you live in Houston, Dallas, Fort Worth, or another deregulated Texas electricity market, we do the shopping and ongoing management for you. Energy Ogre works for its members—not the electricity provider. You pay us a flat membership fee to optimize your electricity plan based on your home’s unique usage and costs. We aren’t paid by retail electricity providers for residential enrollments, so provider commissions or incentives don’t influence our recommendations. Our focus is simple: finding the plan that delivers the best overall value and savings for you. Founded in Texas in 2013, Energy Ogre was built to give electricity customers an advocate in a complicated market. Our members save an average of $954 per year on electricity. If you’re tired of comparing Texas electricity rates, sorting through electricity providers, or worrying about what happens when your fixed-rate electricity plan expires, let Energy Ogre manage your electricity for you.
連絡先
24 Greenway Plaza, Suite 1100, 77046, Houston, 米国
- (832) 975-1000
- membercare@energyogre.com
- energyogre.com
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The use of the website was easy
The use of the website was easy. I was very impressed with the use of the chat feature. Amanda, the Ogre was so helpful, and advising of the next steps in moving forward.
Thank you!
Wade is a great example of customer…
Wade is a great example of customer service! He should be guiding new personnel!! He went above and beyond for me! He deserves a raise!
Evelyn was super helpful and kind!
Good customer service
Wade was my customer service rep and was very helpful in assisting me. I had overlooked an email, and needed to pay my monthly charge $12.00. He was able to handle that over the phone and it was genuinely helpful. Thank you Wade
Amanda was absolutely amazing to work…
Amanda was absolutely amazing to work with! She helped me find a provider with a phenomenal rate which will end up saving us a tremendous amount of money! She went above and beyond to ensure I understood everything about my bill and the rates and answered all my questions thoroughly! Amanda is incredibly kind, patient, and has the best customer service skills I’ve seen in a long time! She was truly a blessing and I appreciate her helping me get the best rate possible! I don’t know what Energy Orgre does to recognize their outstanding employees, but Amanda deserves to be praised and celebrated in the best kind of way!
Easy access and friendly knowledgeable…
Easy access and friendly knowledgeable help resolving my issue so fast.
Best Service To Date
I called to cancel my plan. Wade built the value with what Energy Ogre has done for me over the years that i did not realize. Not only did I NOT cancel my plan I went over it with him to understand what value I was getting.
The excellent customer service I was…
The excellent customer service I was provided!
Great savings and great customer…
Great savings and great customer service from Florence. Energy ogre takes the guess work out of finding the right energy plan.
Frustrating glitch handled with grace and ease.
The issue was frustrating. I was getting your emails but on your end it was showing them as bouncing back. Everything was right, you had my correct email and my other profile information was also correct. I got a little frustrated by it all but she stayed calm and we made it through it. Got everything all set. She even helped me get myself setup on the provider’s by talking me through it. Lechequa is a keeper. You guys do her right! She will keep your customers satisfied like she did today with me.
Let’s hope your IT guys are as good at their jobs as Lechequa is at hers and they can figure out why the erroneous bounce backs were happening.
Thank you.
Above and Beyond
Florence extended service and kindness I rarely if ever have experienced from a company before. Having been utilizing Energy Ogre for over 7 years I greatly appreciate their understanding and willingness to work with customers.
Patience to my responses as I took a…
Patience to my responses as I took a bit longer than expected to type back. Very thoughtful as I was stressed but didn’t think anyone cared for my worries. David still looked at my profile and saw my worries without me mentioning anything and that alone touched my heart. Definitely recommending energyogre to friends.
Lakindra was great!
Great customer service!
Wade was great and assisted me with my issue. Call answered quickly and issue handled. Thanks!
Wade did a great job helping me feel…
Wade did a great job helping me feel comfortable keeping my membership during the contract extension I recently received through Energy Ogre.
Wade is fantastic and very helpful!!
Wade is fantastic and very helpful in solving my energy problem.
Lakindra was professional friendly and…
Lakindra was professional friendly and stayed on the line while connecting with Abundance and stayed on the line until the issue was resolved. She also advocated for me!! WHO DOES THAT ANYMORE! Above expectations met!!
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