As always good quality stuff and great service from Envirobuild. Big thank you to Ava for arranging everything and even bigger thank you to Michal for delivering and helping me to unload all the m... ãã£ãšèŠã
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Order to delivery inside of three days is good going. I had anxieties about being a single 70+ yr old and the web insisting I had a second person to unload the lorry. I nearly did not place the order... ãã£ãšèŠã
Good product overall. Mixed service experience - sales and ops good, messages from their systems a bit hit and miss, delivery excellent when they use their own drivers (James and Michael), but poor w... ãã£ãšèŠã
Michal was our delivery driver for our Envirobuild order. He phoned early morning to give us a one hour slot later that day. He then called again 10 minutes before his arrival. He was polite and frien... ãã£ãšèŠã
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EnviroBuild ã«ã€ããŠ
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29 Pear Tree Street, EC1V 3AP, London, è±åœ
- 0208 088 4888
- info@envirobuild.com
- envirobuild.com
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Good service and good quality.
Good prompt service.
UPDATE on my review dated 21st June 26.
UPDATE on my review dated 21st June 26.
This company will NOT uphold it's warranty. Even though the product has been installed as per the specifications set out by themselves. They have now offered me 20% off the Products Installed require to put the failed product rite.
They are now, wait for it.....
Ignoring my emails. No surprise.
DO NOT BUY FROM THIS COMPANY!!

EnviroBuild ããã®åç
Thanks for the fast delivery andâŠ
Thanks for the fast delivery and service. James delivered the items to us and super friendly and helpful. Many thanks
I ordered samples from Enviro BuildâŠ
I ordered samples from Enviro Build which arrived next day. Great service.
It's great to see EnviroBuild usingâŠ
It's great to see EnviroBuild using their own delivery team rather than relying on third-party couriers.
James called about 45 minutes before arriving, which was very helpful. When he arrived, he asked where we wanted the materials and unloaded everything exactly where requested. He was friendly, helpful and highly professional throughout.
This is the third time we've used EnviroBuild. On our previous two orders, deliveries were handled by couriers and unfortunately they didn't arrive on the specified day. On one occasion, my wife had to manually move more than 100 boards while the driver simply stood and watched.
This latest experience was completely different and exactly the level of service we had hoped for.
The products have always been excellent, and so has the customer service. It's fantastic to see the delivery experience now matching those same high standards from the moment you place the order through to delivery.
Well done, EnviroBuild, on making this decision. It has made a real difference.
Thank you to James the delivery driverâŠ
Thank you to James the delivery driver for his help in unloading the decking. This made life a lot easier.
Excellent Service
I couldnât recommend Envirobuild enough, from the start of my project and getting a quote, right through to delivery. The service has been brilliant. Hannah has helped from the quote through to delivery and has been really helpful, even when I changed the quote a couple of times. The delivery arrived the day I asked, by the most helpful driver Michael, he didnât have to but helped us unload the van with and made the delivery a smooth process. The decking hasnât gone down yet but the quality is lovely and I canât wait for it to be finished.

EnviroBuild ããã®åç
Amazing service from MICHAEL
MICHAEL. has got to be one of the best delivery drivers we've ever encountered. Knowledgeable and proactive, this gentleman helped us unload and also advised us on how to stack the materials.
Thank you for going above and beyond for us and wishing Michael all the best!
Giving 1 star as I still haven'tâŠ
Giving 1 star as I still haven't received my order!

EnviroBuild ããã®åç
Was unable to open anything sent toâŠ
Was unable to open anything sent to make payment, also made many mistakes with order, which ended up having to cancel and start over, pay again now still waiting for refund

EnviroBuild ããã®åç
Thank you for James for the fab serviceâŠ
Thank you for James for the fab service and also with unloading the goods :-)
Exceptional delivery service
Our large order decking delivery was during a heatwave. Envirobuild did their best to schedule the delivery at a more convenient time and Michal, the delivery driver, was super helpful. He called to let us know when heâd be here, checked access etc and helped unload everything from the lorry. It was very hot work and we were so grateful for his help. I canât recommend him highly enough.
Exceptional Customer Service from Emily
From my very first enquiry, the level of customer service has been outstanding.
I spent several weeks refining the design for a fairly complex hot tub decking project and, throughout that time, Emily was incredibly patient, knowledgeable and responsive. Nothing ever seemed too much trouble. She reviewed multiple layout revisions, recalculated quantities several times, offered practical advice, and always took the time to explain the reasoning behind her recommendations.
At no point did I feel pressured into buying more than I needed. In fact, Emily helped reduce unnecessary materials where possible and suggested the best approach to take advantage of the current promotion while allowing me to finalise the substructure once my concrete pad has been completed.
Iâve now placed my order for the Frontier decking boards and will be returning to EnviroBuild to order the substructure once the groundwork is complete.
A huge thank you to Emily for making what could have been a complicated process feel straightforward. She has been an absolute credit to EnviroBuild, and itâs because of her professionalism and exceptional customer service that I chose to place my order here.
Envirobuild are an excellent company
Envirobuild are an excellent company. This is my second time buying from them, this time composite cladding. I needed some technical details so phoned the company, and Emily was able to help and explain about the fitting. I placed my order easily through the website. Jacob called me arrange a convenient day, and James the delivery driver could not have been more helpful, and as he helped me unload the shipment told me about some of the many environmentally sound practices that Envirobuild have built into their business model. Down even to taking the pallet back to the factory so it could be reused. A refreshing and excellent company, thoroughly recommended.
Didn't buy becaiuse of the cost
Didn't buy becaiuse of the cost, but the pre-sale customer service and samples were excellent. I am sure if you can afford it they are brilliant.
Quick and expansive sample pack
Excellence from Envirobuild
Excellence from everyone from my initial enquiry to delivery. Kirsty my delivery driver - over and above - brilliant service - thankyou Envirobuild.
Product also looks great - yet to be tested but it will be perfect if it comes anywhere near to the service received so far.
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