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Equinice レビュヌ 

72
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TrustScore 5段階評䟡の4.5

4.3

乗銬甚品店
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5぀星のうち2の評䟡

Customer service was great, delivery prompt and well communicated. I was really disappointed with the product which just never seems to get the required area cold even when instructions are followed a... もっず芋る

5぀星のうち5の評䟡

My pony Lily badly injured a tendon months ago and is still very much in the healing process. I decided to try the cooling bandages as an alternative to cold hosing and I am soooo happy with the resu... もっず芋る

5぀星のうち5の評䟡

Upon ordering my wraps I had a few questions so popped Equi - N - icE a message on instagram, my questions were answered and some! I learnt that I can also use my bandages on my own ankle as and when... もっず芋る

5぀星のうち5の評䟡

Very fast delivery to Virginia! I appreciate that my order was shipped so quickly. It’s the beginning of hot and humid weather. Every summer I have to cold hose my mare because she’s so uncomfortable... もっず芋る

䌁業情報

  1. 乗銬甚品店

圓該䌁業による蚘述

Equi-N-icE provides pain management and cooling for horses and is a quick, easy and very effective way to deal with knocks, sprains, bruises and post work recovery. Suitable for use anytime, anywhere, including pre and post competition. Equi-N-icE products act fast, and are quick and easy to use straight from the pack. • Instant cold treatment • Quick and easy to apply even to awkward knees and hocks • Cools, compresses and supports the leg whilst drawing heat away • Reduces inflammation and bruising • Helps speed up healing • No refrigeration required

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4.3

優良

TrustScore 5段階評䟡の4.5

72件のレビュヌ

5぀星
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4.3

すべおのレビュヌ

(72)

過去12か月のレビュヌ数: 10件

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5぀星のうち5の評䟡

Upon ordering my wraps I had a few


Upon ordering my wraps I had a few questions so popped Equi - N - icE a message on instagram, my questions were answered and some! I learnt that I can also use my bandages on my own ankle as and when it plays me up from a previous break!
I used my bandages for the first time last week and after a 45min travel home the bandages hadn’t dropped or moved on my horses legs and their legs were still nice and cold upon removal. (Not to mention how lovely they smell) I’m converted!!! 😃

2024幎6月10日
5぀星のうち5の評䟡

Very fast delivery to Virginia!

Very fast delivery to Virginia!
I appreciate that my order was shipped so quickly. It’s the beginning of hot and humid weather. Every summer I have to cold hose my mare because she’s so uncomfortable in the heat. I’m looking forward to using the cold rug and socks. I think she’ll be deliriously happy!

2024幎6月5日
5぀星のうち1の評䟡

Unfortunately have used the bandages


Unfortunately have used the bandages twice now and both times legs were warm afterwards. No different to legs without bandages applied. Gutted as wanted something convenient to cool.

2024幎4月15日
Equinice ロゎ

Equinice からの回答

Hi Anya, I'm sorry to hear that you didn't get on with our bandages, we do advise that anyone who is unhappy with the product gets in touch with us directly so that we can give advice & resolve the situation & if necessary refund the cost of the order, we will always refund anyone who is not entirely happy with the product.

In response to your specific experience, the surface of the legs will sometimes feel warmer because the evaporative cooling process draws heat away from the deeper tissues to the surface, certainly the outside of the bandage will feel warmer during the cooling process for the same reason.
We usually ask people during demonstrations to feel with their other hand the heat being drawn away, by hovering over the bandaged arm.
It is really helpful to try the bandage on your own arm so that you understand how cold your arm gets as the coolant evaporates (takes about 10/15 minutes to get really cold) even though the surface of the arm might feel slightly warmer to the touch.

Kind Regards

Chris

5぀星のうち5の評䟡

Love these products

Love these products! I use my bandages for travelling, when my horse is stabled and always after any exercise. They massively helped my horse when she strained her tendon and I swear by them for speeding up the recovery ❀‍🩹

2024幎3月18日
5぀星のうち5の評䟡

Very effective alternative to cold hosing

Bought the bandages for a horse on box rest after damaging a check ligament. He wasn't allowed to walk to the hose and we have no way of keeping ice frozen at the yard. We used them twice a day and the swelling/heat reduced quickly. One advantage is that we can groom/exercise other horses while the bandage is on. Our vet saw him for a checkup and thought the bandages were an excellent alternative to cold hosing. The original product (and then the extra refill I ordered) were delivered very quickly. The pouches containing the bandages are surprisingly robust. They are good value for money to keep in a first aid kit or to deal with a box rest issue.

2024幎2月15日
5぀星のうち1の評䟡

Unacceptable 


I ordered your coolant which you posted with no protection for the carton . It split in transit and I received a half empty carton which poured onto all other mail. Please respond . I can hardly blame the post office . There wasn’t even a box which would have protected the fragile carton .

2024幎2月6日
Equinice ロゎ

Equinice からの回答

Hi Rachel, We did speak on the phone a few weeks ago so hopefully this is now resolved & you have received your replacement coolant. Apologies again for the damage to your order, the bottles are designed to be posted safely and we do seal them inside a plastic bag but we can never absolutely guarantee that damage won’t occur but we will always replace on the rare occasion that it does.

Kind Regards

Chris

5぀星のうち1の評䟡

Commande non reçue !!!

2023幎6月26日
Equinice ロゎ

Equinice からの回答

Hi Marie-Luce, I’m sorry not to have responded to this review previously, I have only just seen it. So sorry that you have not had a good experience with us. Do get in touch if this was not delivered so that we can arrange a refund for you. I have sent you the dispatch details but I can’t see whether or not it was actually delivered to you.

Kind Regards

Sophie

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