Shipping was problematic and speaking to a "Live Representative" is not an option! I would rate the customer service experience by itself as a 2-star. The actual bed is a 4-star for my spouse and a 3... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Accurate representation of the mattress. Easy order placement, cost was very reasonable, and delivery was on time and came very quickly. Mattress was packaged well and simple to unpack and place. S... もっと見る
I purchased the King Split Adjustable bed. I called customer support to explain that the bed was making a loud noise when using the massager and the mattress was going almost flat when you sit on the... もっと見る
You had been so honest from the moment of purchase until the moment of shipment. You kept me posted all the way. Even ask me questions that matters me and makes me understand things. And I did. You... もっと見る
企業情報
当該企業による記述
ESHINE: Redefine Your Sleep Today. Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
連絡先
3311 S RAINBOW BLVD STE 105, LAS VEGAS, NV 89146, USA, 89146, NV, 米国
- support@eshinesleep.com
- eshinesleep.com
3.9
ほぼ満足
138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 23％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Second Bed ordered
This is our second bed we have ordered from eshine. I bought one a few months ago for my daughter. It is amazing and she no longer has back issues. I just ordered one last week for myself and husband. We got the mattress with the cooling gel and it amazing.We are just impressed the comfort and how affordable the bed is. I have recommended this bed to everyone I know.
2025年5月21日
Good product
Good product , fast shipping easy install super comfy hybrid mattress affordable
2025年4月28日
The bed itself is very nice BUT…
The bed itself is very nice. However the shipping process is a joke. Each piece was shipped separately. We got the mattresses one day. two days later we got half of the split king bed we ordered. The other half of the bed did not come until 4 days AFTER the first half of the frame arrived. I tried calling customer service and got a recording to leave a message, but the mailbox is full so you can not leave a message. It’s impossible to speak with someone. I did finally get an email back but no real help. Then I see the bed is cheaper now than when I bought it “on sale” so I asked for a cash refund since I haven’t gotten my bed yet in the amount of the current sale. I got an email back saying they would refund me the difference. No refund as of yet. I’m not real impressed with the customer service at all.
2025年4月25日
Wow, great experience! Would recommend.
Wow. I'm very impressed with the price, quality and quick delivery. My son loves his bed!
2025年4月24日
Very comfortable
The bed is very comfortable. I received the it before the expected date, it’s very easy to assemble.
2025年4月19日
Quick service
Quick service. Only suggestion would be more thorough communication with the customer. I was getting nervous that I had been scammed when I wasn't hearing about my order.
2025年3月28日
Missing sync cable
Well I order a mattress and a sync cable last month I have received the mattress But have NOT received the sync cable I have been in contact with someone about this issue but have NOT received my cable or any idea where it is or where it went And no idea when it will be shipped
Thank you
2025年3月24日
Thrilled!
This product came very quickly and three different deliveries. We got the split king so easy to put together, everything on it worked, so fancy with up/downs, vibrating everywhere even has lights underneath and we slept so good from the first night on, my husband swears it has helped his back! never dreamed we’d be able to afford a bed like this…
2025年3月30日
Beyond met our expectations!!!
We are absolutely thrilled with our new bed! We purchased the split king with the 14 inch hybrid mattress, and it is an absolute dream! I have serious spine and joint issues and the mattress is so comfortable! The base was so simple to set up, took my husband and I less than half an hour from start to finish. I was nervous as we had previously had an adjustable bed that cost double what this was, but I can assure anyone that you will not be disappointed! High quality, VERY comfortable and well made bed at an incredible price point!
2025年3月29日
Shipping was fast
Shipping was fast. I was worried about buying a bed without being able to try it first but it arrived quickly. Everything worked out well. It took only minutes to get it set up. Very comfortable. Very happy with my purchase. I ordered a twin XL with the 14" hybrid mattress medium plush.
2025年3月20日
Great product and very comfortable
Great product, very comfortable, extremely competitive prices, fast shipping.
Simple setup, slept on it the first night I had it.
2025年3月11日
Great value and comfort
This bed met all of my Dad’s medical needs and was far less expensive than others.
2025年3月7日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。