Rose not intact (middle is falling out) & looks wilted already. This was supposed to be a Xmas present. EP have not responded to email & customer service telephone is a joke. On hold for over 10 mins... ãã£ãšèŠã
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My Mrs B absolutely loves your rose and she's going to treasure it for ever but she's scared to open the lid to smell it as she thinks it'll die so can you re assure her please. But again a beutifull... ãã£ãšèŠã
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From order to delivery, well within 48 hours. Items were wrapped in bubble wrap and were extremely well protected. What an amazing sight when I saw the roses, such a beautiful vibrant colour. Serious... ãã£ãšèŠã
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The wrong colour came I emailed and no response I phones twice phone cuts you off being on hold for 20 mins very disappointed After reading this reply you need to change your advertising for this... ãã£ãšèŠã
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Eternal Petals® flowers are REAL ROSES that can LAST FOR A YEAR AND MORE. No water required! 100% natural! Free UK delivery! The roses are cut when they have perfectly bloomed, and when treated with a new cutting-edge method, their look, feel and smell...
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Perfect gift for this time of year
Perfect gift for this time of year. Bought one before and it's still as good looking from when I bought it back in the day. Thanks.
2025幎1æ31æ¥
Eternal Petals ããã®åç
Dear Scott,
Thank you for your fantastic review! ð¹ We're thrilled to hear that your previous purchase still looks just as stunning and that you found our roses to be the perfect gift for this time of year.
We truly appreciate your support and look forward to serving you again in the future! ð
Best regards,
EP Team
Rose
Great service quick delivery fantastic rose my friend had just lost her dog so the rainbow rose was perfect such a lovely idea thank you so much for making a very sad time bearable
2025幎1æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Eternal Petals ããã®åç
Dear Sue,
Thank you for your heartfelt review. ðð Weâre truly sorry for your friendâs loss, but weâre so glad the rainbow rose could bring a little comfort during such a difficult time. Moments like these remind us why we do what we do.
We appreciate your kind words and support. If there's anything else we can do for you, please donât hesitate to reach out.
Best wishes,
Eternal Petals
Lovely item (they always are)
Lovely item (they always are), very nicely presented. An annual purchase for me.
2025幎1æ14æ¥
Eternal Petals ããã®åç
Dear June,
Thank you for your kind words and for being a loyal customer! ð¹ It means so much to us that you return each year for our roses. Weâre delighted that you love the presentation and quality of our products.
We truly appreciate your support and look forward to serving you again next year! ð
Best regards,
Eternal Petals
Excellent customer service
Excellent customer service. I bought the Solo Rose and when it arrived I found that the rose had come unstuck from the bottom of the box and was lying on its side. I emailed customer services and got a reply same day to say they would send me a replacement. The replacement arrived within 2 days.
2025幎1æ13æ¥
Eternal Petals ããã®åç
Dear Newman,
Thank you for your wonderful review! ð¹ Weâre sorry to hear about the initial issue with your Solo Rose, but weâre delighted that our customer service team could quickly resolve it for you. Your satisfaction means everything to us, and we truly appreciate your patience and support.
If you ever need anything in the future, weâre always here to help! ð
Best regards,
Eternal Petals
Eternal Petals ããã®åç
Dear LBrook,
Thank you for your lovely review! ð¹ We're so happy to hear that you found our roses beautiful and a perfect gift. Your kind words mean a lot to us!
We truly appreciate your support and hope to serve you again in the future. ð
Best regards,
Eternal Petals
Excellent choice selection of roses
Excellent choice selection of roses. Beautifully displayed & boxed. Best of all, they last for up to a year! Fast delivery.
2025幎1æ9æ¥
Eternal Petals ããã®åç
Dear Carole,
Thank you for your wonderful review! ð¹ We're thrilled that you loved our rose selection, elegant display, and packagingâand, of course, their long-lasting beauty! ð Itâs great to hear you were happy with our fast delivery too.
We truly appreciate your support and look forward to serving you again! ð
Best regards,
Eternal Petals
Easy to order
Easy to order
Super fast delivery and kept informed every step of the way
Highly recommend this company for an unique gift for a special birthday
2025幎1æ7æ¥
Eternal Petals ããã®åç
Dear Lydia,
Thank you for your fantastic review! ð¹ We're so glad you found the ordering process easy and appreciated our fast delivery updates. It means a lot to us that youâd recommend Eternal Petals for a special gift! ðâš
We truly appreciate your support and look forward to serving you again in the future. ð
Best regards,
Eternal Petals
The flowers were much smaller that theâŠ
The flowers were much smaller that the picture online made them look. This really doesn't justify the price.
2024幎12æ4æ¥
Partner was blown away with howâŠ
Partner was blown away with how beautiful the rose was
2024幎12æ2æ¥
Eternal Petals ããã®åç
Dear G,
Weâre so delighted to hear that your partner was blown away by the beauty of the rose! Moments like these are exactly why we do what we do, and itâs truly heartwarming to know our product made such an impression.
Thank you for choosing Eternal Petals for such a special gift. If thereâs anything we can do for you in the future, please donât hesitate to reach out.
Best Wishes
EP Team
Trustworthy Seller
Another fantastic purchase .Fast despatch and delivery Highly recommend
2024幎11æ29æ¥
Eternal Petals ããã®åç
Dear Jane,
Thank you so much for your wonderful review! Weâre delighted to hear that youâre happy with another purchase from Eternal Petals. Your kind words about our fast dispatch and delivery truly mean a lot to us.
We sincerely appreciate your recommendation and look forward to serving you again in the future. If thereâs anything you need, donât hesitate to reach out.
Best Wishes
EP Team
Delighted with flowers
Delighted with flowers. Arrived on time and in great condition. Colours as vibrant as photographs.
2024幎11æ22æ¥
Eternal Petals ããã®åç
Dear Bob,
Weâre absolutely thrilled to hear that youâre delighted with the flowers! Itâs wonderful to know they arrived on time and in perfect condition, with vibrant colors matching the photographs.
Your satisfaction means so much to us, and weâre grateful you took the time to share your experience. If thereâs anything else we can do for you, please donât hesitate to get in touch.
Best Wishes
EP Team
I have emailed you regarding the orderâŠ
I have emailed you regarding the order of four roses.
They arrived with no ribbon on the box, roses don't look very good
2024幎11æ26æ¥
Easy to order and arrived well in timeâŠ
Easy to order and arrived well in time for Xmas (said 1week) arrived in 4 days very happy!
Packaged amazing and secure
Looks beautiful
2024幎11æ25æ¥
Eternal Petals ããã®åç
Dear Cameron,
Thank you for sharing your wonderful feedback! We're so pleased to hear that your order arrived ahead of time and just in time for Christmas. It's great to know that the packaging met your expectations and that you found the product beautiful.
Your happiness is our top priority, and reviews like yours motivate us to keep delivering excellence. If there's anything we can assist you with in the future, please feel free to reach out.
Wishing you a joyful holiday season!
Best Wishes
EP Team
Beautiful product
Beautiful product, quick arrival & communication throughout. Cannot fault Eternal Petals
2024幎11æ22æ¥
Eternal Petals ããã®åç
Dear Mr Burnell,
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you loved the product, appreciated the quick delivery, and found our communication helpful.
Your satisfaction means the world to us, and weâre grateful for your support. If there's anything we can do for you in the future, please donât hesitate to get in touch.
Best Wishes
EP Team
Wasn't delivered
Wasn't delivered. When I e mailed customer support no one replied to me
2024幎11æ14æ¥
Eternal Petals ããã®åç
Dear Danno,
We appreciate you taking the time to review your experience with us. There is nothing more important than a happy customer!
You have sent us an email on Saturday, November 23, 2024 3:03 PM and we have replied you on Saturday, November 23, 2024 4:36 PM.
The delivery address provided by you is incorrect hence the order has been returned to us.
We request you to please help us with correct delivery address so that we can ship your order. Please send us an email on support@eternalpetals.com.
Best Wishes
EP Team
Eternal Petals ããã®åç
Dear Elvis,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team ð¹
A disaster
A disaster, I had a very good opinion form tho company in Dubai. They closed. Now from UK⊠I waited almost 3 weeks for a shipment that never came. I told them to cancel and to refund my account⊠I paid Aed 214 (GBP 47) and they refunded me Aed 165 (GBP 35)!!!
Bravo!!!! What a new way to have money for free.
2024幎11æ17æ¥
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Eternal Petals ããã®åç
Dear Caeiro,
We appreciate you taking the time to review your experience with us. There is nothing more important than a happy customer!
We've resolved your issue over email.
Thank you for choosing Eternal Petals.
Kind Regards,
EP Team ð¹
Completely satisfied
Easy ordering process, good communication, very quick delivery, very well packaged and protected and a great product that will make a perfect gift
2024幎11æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Eternal Petals ããã®åç
Dear Adam,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team ð¹
Eternal rose
Easy to order and I like that you can choose the delivery day. Really happy with my purchase and love the deep red colour. This was a gift for a 60th birthday and the recipient was very surprised especially when they realised the rose was real. The clear box it comes is also beautiful in the shape it is and fits the decor well. I would highly recommend this item and will purchase this again in the future. It is a unique gift and love the fact that it will last longer and makes a lovely display for others to see
2024幎11æ7æ¥
Eternal Petals ããã®åç
Dear Chris,
Thank you so much for your thoughtful review!
We're delighted to hear that the deep red rose was such a wonderful surprise for the 60th birthday gift. Itâs always our goal to provide something truly unique and special, and we're so glad the rose, its clear box, and the lasting quality all made such a positive impression.
We appreciate your recommendation and look forward to helping you with another memorable gift in the future! ð¹âš
Best Regards
EP Team
Beautiful gift
2024幎10æ21æ¥
Eternal Petals ããã®åç
Dear Lesley,
Thank you for the wonderful review!
We're delighted to hear you found it to be a beautiful gift. Your satisfaction means a lot to us! ð¹âš
Best Wishes
EP Team
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