The booking process is very easy to use. There is a wide selection of hotels but the overall experience left a bitter aftertaste. First of all, the instructions to find the transfer could have b... もっと見る

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Great service from Etihad holidays. Everything very easy and happened exactly as they said it would. We booked a package including hotel, flights and transfers. All great quality. Would definitely boo... もっと見る
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We recently booked a holiday through Etihad Holidays from London to Abu Dhabi. At first I was a bit skeptical due to the negative reviews but we had a very positive experience, including our first fli... もっと見る
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Amazing Holiday can’t thank the staff of Villa Park for looking after us especially Purna who treated us every day with such a happy smile
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企業情報
Etihad Holidays について
当該企業による記述
Etihad Holidays offers luxury package holidays from the UK to some of the world's most sought-after destinations. Operated by Capital Holidays, part of the ADNEC Group, a leading international tourism, events and hospitality organisation, we combine expert travel planning, exceptional value and outstanding customer service to create unforgettable holidays.
Whether you're dreaming of the stunning beaches of the Maldives, the vibrant culture of Abu Dhabi, the tropical beauty of Mauritius and the Seychelles, or unforgettable escapes to Thailand, Sri Lanka and Dubai, our carefully curated package holidays make luxury travel effortless.
Every holiday is designed with flexibility in mind, allowing you to tailor your trip to suit your needs. With ATOL-protected package holidays, low deposits from just £50 per person, and a dedicated UK-based customer support team, you can book with complete confidence.
We partner with some of the world's finest hotels and resorts to offer a carefully selected collection of luxury escapes, family holidays, all-inclusive resorts, romantic getaways and tailor-made travel experiences. Whether you're celebrating a honeymoon, planning a family adventure or simply looking for your next luxury escape, we're here to make every journey exceptional.
Why travellers choose Etihad Holidays
• Operated by Capital Holidays, part of the ADNEC Group
• Luxury package holidays to the world's most desirable destinations
• ATOL-protected holidays for complete peace of mind
• Low deposits from just £50 per person
• Flexible holiday packages tailored to your needs
• Handpicked luxury hotels and resorts
• Exclusive holiday offers and exceptional value
• Expert UK-based customer support
Discover premium holidays, outstanding service and unforgettable travel experiences with Etihad Holidays.Why Book with Etihad Holidays?
当該企業による記述

- Luxury Holidays at Exceptional Value
- Book with confidence thanks to ATOL & ABTA protection, low £50 per person deposits, flexible package holidays and carefully selected hotels in the world's most desirable destinations.
Book with Complete Confidence
Every package holiday is ATOL & ABTA protected.
連絡先

Book Your Holiday with Confidence
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ネガティブなレビューの 28%に回答しています
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Flawless service
We had two Etihad flights to Male via Abu Dhabi from Heathrow. Everything was on time and the service was excellent.
We last saw our luggage at Heathrow at check in and didn’t see it again until Male. Superb. No issues both ways.
Will definitely fly with Etihad again.
Thank you

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Holiday was lovely
Holiday was lovely - but I felt the staff on the emirates flights were rude and miserable, and very unhelpful. We wanted to upgrade asked 3/4 times and they never came back to us.

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Excellent
The whole process was fantastic from start to finish - booking, communication, flights, transfer and hotel. Highly recommend Etihad Holidays

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Etihad Holidays からの回答
Great holiday and smooth transaction…
Great holiday and smooth transaction and communication with eithad holidays
Will defo use again

Etihad Holidays からの回答

Etihad Holidays からの回答
Expedia themselves were excellent however…
Expedia themselves were excellent. However the whole experience was not! When I book and pay extra for a certain seat on the plane, I do not expect people who have not paid that extra amount to just be allowed to swap to the more expensive seats. Transfers from hotel to were very good, on time and comfortable. 1st hotel excellent service, restaurants a bit limited, a lot of stains on the mattress! 2nd hotel was beautiful as was the beach, however although I understand there will be children at the hotel, I do expect some thought for people without children. There was little control over badly behaved children in public areas. Was given incorrect bed allocation in room however this was resolved after paying a further £560! Overall the holiday was enjoyable. Staff excellent with one exception!

Etihad Holidays からの回答
The ease of booking
The ease of booking
The flight times where amazing and both initial and connecting flights where on time and in rushed to meet.
The resort was sensational and the cost was more than reasonable.

Etihad Holidays からの回答
Second visit to Rixos
Returned to the Rixos Abu Dhabi after a fantastic first stay although it seemed to have lost its spark. The isla bar we enjoyed last visit was closed with the only alternative for a pre/post dinner drink being the antidote, which was fine but freezing and full of smokers. I didn’t like to hang around the buffet restaurant for too long as it was chaos with kids roaming free & a queue for others waiting on tables. The Hashi restaurant was stunning!! Highly recommend, actually on par with Zuma which we paid a small fortune for. One thing which really set the hotel back was a lack of orientation at check in. I had to ask for a list of amenities & restaurants opening times/ cuisine. We often saw pool exercise, heard there was entertainment the previous night etc without knowing any of this was happening. We also saw floating sound bath being set up but were told it was fully booked - I didn’t know how anyone was seeing this on a timetable let alone how to book it. I think more can be done here to make for a wholesome stay, especially when it’s too hot to venture far and when booking all inclusive you expect some activities or entertainment. Etihad holidays in general are also a bit disorganised which I remember from last time - having to request a link to pay for our holiday, requesting information, requesting details about transfers etc. whilst they were extremely quick in responding, it should be automated.
Transfers included which was great.
Booking experience was good apart from not being able to use the Autumn offer as it kept saying I’d already used it. Couldn’t contact customer services so went ahead and booked a slightly cheaper room only to get a phone call as soon as we had booked which seemed strange. Very pleased with the transfers that were included and the messages from the rep . Hotels great and location was knows as been there before.

Etihad Holidays からの回答
Great value for money holiday
Great value for money holiday, which was exactly as described.

Etihad Holidays からの回答
Great holiday experience with Etihad Holidays
Booked through Etihad Holidays, I had an amazing relaxing few days on Yas Island and Etihad Holidays were great!
Booking was super easy with a great choice of options. Everything went smoothly from landing, meeting the rep through to return. As a solo female traveller the free airport to hotel transfer and vice versa appealed to me and the drivers were lovely. My rep messaged me via WhatsApp offering help with organising any trips etc All in all I had a great experience with Etihad Holidays and would definitely use them again and recommend them.

Etihad Holidays からの回答
Easy check in
Easy check in. Great choice of hotels. Ability to purchase extra seats so you have more space would prefer more choice to the meals offered n board

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A wonderful ATOL-protected Maldives holiday with exceptional personal service
My wife and I booked our entire Maldives holiday as a package through Etihad Holidays, including our Etihad Airways flights from London Heathrow via Abu Dhabi and our stay at Hotel Riu Atoll.
One of the main reasons we chose a package holiday was the peace of mind that comes with having everything arranged together, along with ATOL protection. We wanted a well-organised, relaxing holiday without the complications of booking flights, accommodation and transfers separately.
We had a fantastic time in the Maldives. Hotel Riu Atoll was beautiful, with stunning surroundings, excellent food and exceptionally friendly staff. We also celebrated our wedding anniversary during our stay, and the special room decorations, lovely dinner and anniversary cake were wonderful touches that made the occasion even more memorable.
The most impressive part of our experience with Etihad Holidays was the personal assistance we received at Malé Airport on our return journey. When we arrived on our domestic flight, a representative from Etihad Holidays was waiting for us. She personally guided us to the international check-in area, kindly helped with my wife's luggage and stayed with us throughout the process. Her warmth, professionalism and attention to detail made everything feel so much easier. It was a genuinely thoughtful service that we will remember.
Our return journey via Abu Dhabi went smoothly, and our checked luggage arrived safely at London Heathrow.
There was just one minor disappointment regarding payment rewards. Although we paid for our Etihad Holidays package using an American Express card, the transaction did not qualify for the enhanced Membership Rewards points we had hoped to earn. Clearer information about how package bookings are processed and whether they qualify for additional card rewards would be helpful.
However, this did not take away from what was an excellent holiday. We were very pleased with the overall experience, particularly the personal assistance at Malé Airport, and would happily consider booking with Etihad Holidays again.
Thank you for helping us create such wonderful memories!

Etihad Holidays からの回答

Etihad Holidays からの回答

Etihad Holidays からの回答

Etihad Holidays からの回答
Never used Eithad Holidays before
Never used Eithad Holidays before. But they were very organised. Once we had paid all the relevant items were confirmed and details sent to us. Pick from and to the airport was effortless and the free desert safari was a wonderful add on.

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Our First Holiday To Dubai…
We booked our recent trip to stay on both the QE2 & at the Miramar Al Aqah Hotel Resort. Both venues were superb. Service & the hospitality was exceptional & the organisation was faultless. I would have no hesitation of booking with Etihad Holidays again. First Class Service allround.

Etihad Holidays からの回答
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