Heather answered my questions. I was able to find a great product that you don’t offer to convert my existing fridge to full electric, either 12v or 120v. That solves my fit issues and is much cheap... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Heather was very helpful in answering my questions about RV Travel Trailer rated bicycle carriers / racks for rear frame mounted 2 inch hitch receivers. She took time to help me find a bike rack that... もっと見る
I was going to give 'four stars' because it took several days for James to get me an answer. To be fair, James was waiting on Lippert for a response so he could give me 100% accurate information.... もっと見る
I liked that I was given the actual factory specs on the wire as well as justification for why that spec was chosen - a very thorough answer. I liked that the expert offered to engage with a follow... もっと見る
企業情報
当該企業による記述
We’ve been helping neighbors find the right parts and gear for decades, bringing hands-on product knowledge and real support to every order. At etrailer, we make it easy to explore products across towing, RV, marine, off-road, performance, and outdoor adventures with trusted content like original photos, installation videos, detailed product descriptions, expert Q&A, and helpful articles—so you can shop with confidence. Our custom fit guide lets you enter your vehicle or RV information and quickly see the right options for your setup, backed by the kind of real-world insight only a garage-tested team can offer.
連絡先
1507 East Hwy A, 63385, Wentzville, 米国
- 1-800-298-8924
- cs@etrailer.com
- etrailer.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
He got back to in a timely manner
He got back to in a timely manner. And when asked more question the response came the following day.
My issue was satisfied quickly
My issue was satisfied quickly. Robin was very helpful and helped me arrive at what I needed. I haven't put the part on yet but I feel good about it.
Felt confident moving forward with my…
Felt confident moving forward with my purchase by the detailed confirmation and follow on comment and information.
Robin was very thorough on answering my…
Robin was very thorough on answering my questions, sent me links for the parts I would need to complete my roof rack purchase. I even received a follow-up email from them, just to make sure I was satisfied with the help I received.
Quick response and knowledgeable
Quick response and knowledgeable. Asked questions before finalizing answer.
TERRIBLE EXPERIENCE!!!
TERRIBLE EXPERIENCE!!!
I ordered a front hitch mount for my truck. The hitch arrived floppy around in an oversized box. The box had several holes in it and the hitch was hanging out of it. Lots of paint damage down to bare metal as well as scuffs. etrailer offered me $15 to go but touch up paint for it and paint it myself. $15 probably wouldn’t even pay for the paint at today’s prices let alone cover my time and effort. They blamed the issue on their supplier and UPS. It was etrailer that did the poor packaging job. Take responsibility for it!
Jameson C
Jameson C, provide the information I needed. I have talked with Jameson before. Always provided good insight.
Thanks for the quick response
Thanks for the quick response, great customer service!
My question was answered fully
Fast knowledgeable and very…
Fast knowledgeable and very professional. Everything think I asked was carried out to a tee! You can never go wrong with etrailer.
Excellent Customer Service
Very prompt and informative answers to my questions and concerns.
Excellent service!
A quick answer to my question made the decision easy. Seeing other questions and answers helped a lot also. I'll be ordering from etrailer again.
I appreciate the prompt & professional…
I appreciate the prompt & professional feedback to my questions. Your online videos and photos pertaining to each item is extremely helpful as well.
My question was answered quickly and…
My question was answered quickly and completely with product suggestions to support. Well done.
Heather was very kind to answer all my…
Heather was very kind to answer all my questions. She certainly understands everything that everyone needs if you are dealing with towing. I appreciate her time acknowledge.
No customer service
Terrible customer service. Called 5 times and no answer. Would not call us back. What is wrong with with customer service now days???? Finished buying from them!😩😩😩😩
Thanks to Robin H for responding…
Thanks to Robin H for responding promptly to my question about required clearance on a RV sofa! Sometimes it is difficult to interpret item description so I appreciate the human input.
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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