Eurocamp レビュー 

Eurocamp からの回答

2026年3月21日

Hello,

Thank you for the great feedback. We pride ourselves on being reliable and transparent, so we’re thrilled you’re happy with the Eurocamp experience. We look forward to seeing you soon at Camping Trogir.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月21日

Hello Kieran,

We love hearing that! Thank you for the great feedback. Making things easy for our guests is what we aim for every day. We can’t wait for you to enjoy your Eurocamp getaway to Cisano San Vito in May.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月20日

Hello Aisling,

Welcome back to the Eurocamp family! We’re delighted that you find our booking system so easy to use. Knowing you’ll be booking with us again is the best feedback we could ask for. Thank you for your support, and we look forward to helping you create more holiday memories at Bella Italia this year.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello Gabriela,

It is fantastic to hear that you found our prices and level of detail so helpful! We really aim to give you as much information as possible so you can book with confidence.

We sincerely appreciate you flagging that navigation issue. Having your filters reset and being redirected to the main page is definitely annoying when you are trying to compare multiple parcs.
Your feedback is incredibly valuable for our developers as they work on site updates.

Thank you for your review and we look forward to seeing you at La Baume in June.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月20日

Hello James,

We love hearing this! Thank you for the kind feedback. Providing a friendly, welcoming service is what we do best, and we’re so glad you felt that. We look forward to welcoming you to your Eurocamp holiday in June.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月20日

Hello,

Thank you for your review. We are so pleased that you received prompt and friendly service from our team. It’s always a highlight for us when we can apply a loyalty reduction for our returning customers, it’s our way of saying thank you for choosing Eurocamp again.

We hope you have a fantastic holiday at La Masseria and we can't wait to see you all there.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello Susan,

It is wonderful to hear that you found our website easy to navigate. We know that when you're planning a getaway, being able to find the right information quickly makes all the difference.

We are also glad that the our customer reviews were helpful to you. We believe there is no better way to get a true feel for a destination than by hearing from the families who have already made memories there, it really helps in choosing the perfect fit for your own holiday.

Les Ecureuils is a fantastic parc and you have made an excellent choice. We can't wait to see you there.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello,

Thank you very much for your review.

It is great to hear that you found our booking process easy, that is exactly what we strive for! We can't wait to welcome you to Vilanova Park this June.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello Neil,

That is exactly what we love to hear! We know your time is precious, so providing a quick resolution and a helpful experience is always our top priority.

It’s great to know our team hit the mark for you and got everything sorted so you can get back to focusing on your holiday. Thank you for choosing Eurocamp and we look forward to seeing you at La Baume in June.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello,

It is wonderful to hear that we were able to provide a helpful and quick response to your loyalty question.

We truly value our returning guests, so ensuring you have all the information you need regarding your discounts is a top priority for us. Thank you for your kind words and we will see you very soon at Lou Soulei.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello,

Thank you so much for the 4-star review! We are delighted to hear that you found our website informative and enjoyed browsing through the many holiday options we have available.

We really appreciate you highlighting the frustration with the search settings resetting. While you mentioned it was "no big deal," we know that having to re-enter your preferences every time you hit the back button can be a bit of a repetitive task. Feedback like yours is exactly what our team needs to help us streamline the booking journey and make it even smoother for our guests.

Thank you for choosing to book with us, we can't wait for you to head off on your holiday to Residence Village.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello Hayley,

That is exactly what we love to hear! We strive to make our booking process as straightforward and informative as possible so you can spend less time planning and more time looking forward to your getaway.

Thank you for choosing Eurocamp for your holiday this year.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello,

It is wonderful to hear that you found our team to be so helpful and knowledgeable! We truly pride ourselves on having experts who can guide you through every detail of your holiday planning with ease.

It looks like your message might have been cut off at the end, but we are so pleased that the service you received hit the mark. Thank you for choosing us for your getaway to Le Tropicana we can't wait to welcome you all both with us.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello,

It’s great to hear that our advisor was able to capture all your specific requests! We know those little details, like a particular location or a quiet spot, can make a big difference to your holiday.

We are confident our on site team will do everything they can to make sure your special request is fulfilled and we can't wait to welcome you and your family to Vilanova Park this June.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello Georgina,

It is such a pleasure to hear from a returning traveller! Thank you for choosing us for your fourth summer in a row, there is no higher compliment than a family returning to us year after year.

We are thrilled that you’ve consistently found our service excellent and professional, from that first click on the website to the support you receive from our teams on-site. Knowing that any issues have been addressed promptly and satisfactorily is exactly the standard we strive for, as we want you to focus entirely on making memories with your family.

Thank you for your continued loyalty to Eurocamp and we can't wait to welcome you and your family to Del Garda this year.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello Sarah,

It is wonderful to hear that you found our website easy to navigate and that our team provided great customer service. We strive to make the journey from "just browsing" to "fully booked" as smooth as possible, so your feedback really makes us happy!

Thank you for choosing Eurocamp for your getaway. We are thrilled to have you travelling with us to Château de Fonrives in the Dordogne this year.

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello,

Thank you for your review and rating us five stars for your experience. We look forward to seeing you again soon.

Kindest regards,

Your Eurocamp

Eurocamp からの回答

2026年3月13日

Hello Alan,

Thank you for taking the time to share your feedback. We are pleased to hear that your booking process was "easy as usual," as that is exactly what we aim for!

Regarding your point about the tourist tax, we have actually recently updated our process to incorporate these costs back into the total holiday price at the time of booking. This change was designed specifically to save our customers making this payment on arrival and is not an additional charge.

We did send an email to all our customers to announce this update, and we are very sorry if this communication was missed in your case. We appreciate you highlighting this, as it helps us ensure our pricing remains as transparent as possible for everyone.

We can't wait to welcome you to Altomincio this year, not long to go now!

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月13日

Hello Justin,

That is so wonderful to hear! We are incredibly proud of our online chat team, and it’s brilliant to know they were there to provide that prompt, supportive service exactly when you needed it.

Sorting out questions and issues quickly is what they do best, and we’ll be sure to share your kind words with the team. Knowing you felt supported from start to finish is the best feedback we could ask for.

We hope your getaway to Le Chene Gris is everything you’re hoping for and more!

Kindest regards,

Your Eurocamp Team

Eurocamp からの回答

2026年3月6日

Hello Clare,

It is wonderful to hear that you had such a positive experience! We strive to make our service as prompt and pleasant as possible, so it is great to know our team hit the mark for you.

Thank you for taking the time to share your feedback, we really appreciate it! We look forward to welcoming you to Fabulous Village this year.

Kindest regards,

Your Eurocamp Team