EveryPlate can be hit or miss. Sometimes the meals are absolutely amazing (like the prawn roll or the vietnamese meatball bahn mi) and other times it is terrible (like the butter chicken that tastes... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I really like everyplate in general. It's reasonably priced and fairly healthy, although sometimes I find a bit too many crumbed frying recipes (I still got one last week even though I have used the '... もっと見る
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It’s pretty good- I like the convenience of it. Working full time and being busy it’s easy. It can be frustrating at times the vegetables aren’t the best quality and a few times they haven’t been able... もっと見る
企業が回答しました
My first meal was delicious!! Even though I haven't cooked myself a proper meal for over a year, I quite enjoyed it. The quality of the meat is excellent, obviously the best cuts and freshest salads... もっと見る
企業が回答しました
企業情報
当該企業による記述
Big taste, little price meal kit delivering familiar, pre-measured ingredients with simple recipes from only $2.99 per plate. The smarter way to cook from scratch.
連絡先
3.9
ほぼ満足
2847件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had 2 deliveries and found the…
I had 2 deliveries and found the quality of the food and the portion sizes are good. However, I am a little disappointed because in my first delivery the package of the chicken was broken and chicken juices had leaked over all the cold goods. Anyways, I washed everything and ate the chicken first. During my second delivery the lime for one of the dishes was missing, which was disappointing as I didn't have any and it was really needed for the dish.
2025年10月28日
EveryPlate Australia からの回答
Thank you so much for bringing this to our attention.
We are sorry to hear about the experience you had with our services, and apologise for any inconvenience caused.
To help us investigate further, please contact our dedicated Customer Care team via:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM -http://fb.com/msg/everyplate.au
They're available 24/7 and will be more than happy to help with this!
The recipes are great food is fresh
The recipes are great . The quality of products are also fresh and well packaged . The portions are generous .
The service to my door is so convenient and I don’t have to go to much effort to have a tasty meal. I am really enjoying EveryPlate every time !
2025年4月30日
EveryPlate Australia からの回答
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 4063 1042 or send us a direct message on Facebook at - http://fb.com/msg/everyplate.au💬
Happy cooking! 😊
- Elise 🧡
Prompt delivery
Prompt delivery. Easy packaging and instructions. Good quality food.
Dislike simplicity of meals and lack of creativity.
Never any leftovers and we are not big people or big eaters.
2025年10月12日
EveryPlate Australia からの回答
Thank you so much for bringing this to our attention.
We are sorry to hear about the experience you had with our services, and apologise for any inconvenience caused.
To help us investigate further, please contact our dedicated Customer Care team via:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM -http://fb.com/msg/everyplate.au
They're available 24/7 and will be more than happy to help with this!
Elise
Customer Resolution Specialist
The EveryPlate Team
Most foods are just what we need and easy to prepare.
Most foods are just what we need and simple to prepare. The ingredients are fresh and easy to cook with the menus provided.
All economical meals .
2025年11月4日
自発的なレビュー
EveryPlate Australia からの回答
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau 💬
Happy cooking! 😊
- Elise 💚
While I do appreciate the cheaper…
While I do appreciate the cheaper pricing it's incredibly frustrating receiving often incorrect spicing additional items are great but no idea where to substitute... incorrect menu planners, I put in a complaint around fish not being received and never heard back so im quite disappointed
2025年5月26日
EveryPlate Australia からの回答
Thank you so much for bringing this to our attention.
We are sorry to hear about the experience you had with our services, and apologise for any inconvenience caused.
To help us investigate further, please contact our dedicated Customer Care team via:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM -http://fb.com/msg/everyplate.au
They're available 24/7 and will be more than happy to help with this!
Customer Resolution Specialist
The EveryPlate Team
Do not recommend if you like nice food.
Delivery came an hour prior to the start of the delivery window, so sat outside for more than 8 hours. Very bad for the meat in the bag as the ice brick was almost completely thawed.
The meals were very ordinary and the instructions were sketchy. I paid extra for premium beef roast and cooked exactly to instructions and it was tougher than an old boot.
I thought I cancelled after my first box, but another box turned up so jumped on to see what happened and it turns out there is an endless loop of 'are you sure' that I neglected to follow the first time. Finally managed to cancel, then they send me a link to do a review. Not ideal. Never again. Do not recommend if you like food.
2025年10月12日
EveryPlate Australia からの回答
Thank you so much for bringing this to our attention.
We are sorry to hear about the experience you had with our services, and apologise for any inconvenience caused.
To help us investigate further, please contact our dedicated Customer Care team via:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM -http://fb.com/msg/everyplate.au
They're available 24/7 and will be more than happy to help with this!
Customer Resolution Specialist
The EveryPlate Team
EveryPlate Australia からの回答
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 4063 1042 or send us a direct message on Facebook at - http://fb.com/msg/everyplate.au💬
Happy cooking! 😊
Very happy customer!
Would definitely recommend EveryPlate based on the quality of the food, good portion sizes and variety of food available. Very happy with the amount of time it takes to prepare, not too fussy or time consuming which really suits us, also loving that I dont have to 'think' every night about what to cook, its already decided!
2025年10月15日
EveryPlate Australia からの回答
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 4063 1042 or send us a direct message on Facebook at - http://fb.com/msg/everyplate.au💬
Happy cooking! 😊
EveryPlate Australia からの回答
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your EveryPlate journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM - http://fb.com/msg/everyplate.au
Happy cooking! 😊
- Elise 🧡
A few times the rice packaging has been…
A few times the rice packaging has been broken open and ingredients spilt. Delivery is spasmodic, but otherwise we are more than happy
2025年8月11日
EveryPlate Australia からの回答
Thank you so much for bringing this to our attention.
We are sorry to hear about the experience you had with our services, and apologise for any inconvenience caused.
To help us investigate further, please contact our dedicated Customer Care team via:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM -http://fb.com/msg/everyplate.au
They're available 24/7 and will be more than happy to help with this!
Elise
Customer Resolution Specialist
The EveryPlate Team
Delivery drivers were positive
Delivery drivers were positive, ingredients fresh and high quality (usually). Delivery boxes condition has improved greatly. Free pizza bases were a positive.
Some satchets have been broken in transit, causing spillage, menu's come upside down, carrots broken, menu items missing at times.
Over 40 orders now made, slight improvements seen, but improvements can be made, 7.4/10.
2025年1月22日
EveryPlate Australia からの回答
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your EveryPlate journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM - http://fb.com/msg/everyplate.au
Happy cooking! 😊
So far its been good
So far its been good. Did have our first box miss majority of the items needed for our 5 meals, but when I contacted and spoke to someone on the website on messenger they were able to apologise and then issuesd a credit to our account so our 2nd week of meals were free from the credit. So far we are approaching our 3rd box with every plate and so far its been good. meals are nice. I am more of a pickier eating when it comes to meat and I want lean cuts and less fat, so I tend to stick to chicken a lot. so feel like my meals are always the same, would like to see bit more variety as it feels like a lot is similar meals to choose from but overall I'm happy.
2025年10月6日
EveryPlate Australia からの回答
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your EveryPlate journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM - http://fb.com/msg/everyplate.au
Happy cooking! 😊
- Daren🧡
I find these meals are quick and easy…
I find these meals are quick and easy to make.
I enjoy having different food each night.
2025年10月2日
EveryPlate Australia からの回答
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 4063 1042 or send us a direct message on Facebook at - http://fb.com/msg/everyplate.au💬
Happy cooking! 😊
All really sml seconds with the veg &…
All really sml seconds with the veg & pretty stingy could at least up the veggie content a bit.
Meat is pretty sml servings which is fine but there's not enough of anything else ie the veggies n salad to fill you up
Salads are fairly basic all in all its only worth it with the discount they first give , also missing one pkt of meat on first delivery which was a bummer
2025年10月6日
EveryPlate Australia からの回答
Thank you so much for bringing this to our attention.
We are sorry to hear about the experience you had with our services, and apologise for any inconvenience caused.
To help us investigate further, please contact our dedicated Customer Care team via:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM -http://fb.com/msg/everyplate.au
They're available 24/7 and will be more than happy to help with this!
Elise
Customer Resolution Specialist
The EveryPlate Team
Ingredients missing, no itemised receipts, very patchy delivery and customer service
I joined back in August and have had issues with 4 out of 7 orders.
For my first order, the add-on fruit box wasn’t delivered with my meal box, but was instead dumped at my front door 8 hours later in very bad shape. Half of the fruit was damaged and it was very warm.
My second order arrived 6 hours after the advertised delivery window. The ice was completely melted and the ingredients were smelly. Customer service were unhelpful.
Last week’s order contained rotten vegetables, and my order was changed to contain a meal I did not choose myself. However, this was not reflected on the app and it looks like I DID select the meal, even though I didn’t.
This week, I was charged a $14.96 premium fee for a meal containing salmon. This was missing from my delivery, as well as another ingredient. I was told I would only receive a $14.40 refund for both ingredients, even though I was individually billed a higher price for the salmon. Customer service were unhelpful. Again, a meal was included that I did not select, and I will not be able to use as I do not have the cookware needed to prepare it.
The meals are pretty good when they are received! But am I really saving money and hassle when I have to spend up to an hour every week trying to resolve issues with unhelpful customer support?
2025年10月11日
自発的なレビュー
EveryPlate Australia からの回答
Thank you so much for bringing this to our attention.
We are sorry to hear about the experience you had with our services, and apologize for any inconvenience caused.
To help us investigate further, please contact our dedicated Customer Care team via:
Phone - (02) 8188 8722
Live chat - hellofresh.com.au
Facebook DM - http://fb.com/msg/hellofreshau
They're available 24/7 and will be more than happy to help with this!
Customer Resolution Specialist
The HelloFresh Team
EveryPlate Australia からの回答
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 4063 1042 or send us a direct message on Facebook at - http://fb.com/msg/everyplate.au💬
Happy cooking! 😊
*3 nearly 4 stars*
*3 nearly 4 stars*
Food quality is OK. On Par with other similar companies.
Menu is OK but not finding lots of options we like.
We have selection for 4 ppl and meals are feeding 2 adults and 2 kids with 1 or 2 serves left over for lunch.
customer service is good.
Also , its worth noting, its the same company that does Hello Fresh, - just a different name.
2025年9月24日
EveryPlate Australia からの回答
Thank you so much for bringing this to our attention.
We are sorry to hear about the experience you had with our services, and apologise for any inconvenience caused.
To help us investigate further, please contact our dedicated Customer Care team via:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM -http://fb.com/msg/everyplate.au
They're available 24/7 and will be more than happy to help with this!
Elise
Customer Resolution Specialist
The EveryPlate Team
EveryPlate Australia からの回答
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 4063 1042 or send us a direct message on Facebook at - http://fb.com/msg/everyplate.au💬
Happy cooking! 😊
- Elise 🧡
Left food in sun,and food spoiled
Left food in sun,and not at back door as requested meat products spoiled, vegetables not fresh. Customer service poor, they were having a party when I contacted them. Took 4 attempts to reach them. Left on hold and got to hear all the conversations in the office
2025年9月22日
EveryPlate Australia からの回答
Thank you so much for bringing this to our attention.
We are sorry to hear about the experience you had with our services, and apologise for any inconvenience caused.
To help us investigate further, please contact our dedicated Customer Care team via:
Phone - (02) 4063 1042
Live chat - everyplate.com.au
Facebook DM -http://fb.com/msg/everyplate.au
They're available 24/7 and will be more than happy to help with this!
Daren
Customer Resolution Specialist
The EveryPlate Team
Love the menu & the price
I order once a month as there is only me. I get 2-3 meals out of each dish. I have loved everyone of the meals I have ordered so far. I like the menus & the variety & price.
Definitely recommend for both families & single people
2025年8月20日
EveryPlate Australia からの回答
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 4063 1042 or send us a direct message on Facebook at - http://fb.com/msg/everyplate.au💬
Happy cooking! 😊
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